KYB Analyst, KYC Operations Team

About MoonPay 🌖💸

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

About the Opportunity ✍️

We are seeking a KYB Operations Analyst to build upon our focus on compliance, by upholding our processes around customer onboarding, remediation and due diligence. 

In this role, you’ll conduct due diligence on new and existing MoonPay customers, while also acting as a subject matter expert that owns processes and drives improvements in your space. Your ultimate goal is to ensure customers are onboarded and engaging with MoonPay products in a compliant manner.

This role follows a Wednesday through Sunday work schedule.

What you will do

* Conduct thorough KYB reviews for MoonPay partners, which includes information gathering, documentation verification, and risk assessment in alignment with MoonPay policies.

* Analyze corporate structures to identify beneficial owners and ensure regulatory compliance.

* Conduct adverse media screenings to identify and assess potential risks.

* Perform business analysis reviews to evaluate partner’s products and ensure compliance with internal guidelines.

* Meet performance KPIs including QA and productivity.

* Partner with Compliance, Legal and Enterprise Sales teams to manage and resolve escalations effectively.

* Develop and maintain effective operational processes, workflows, and documentation for KYB procedures.

* Identify and provide solutions for operational opportunities, with feedback and data to support your recommendations.

* Serve as a subject matter (domain) expert on KYB; act as an escalation point for other customer-facing teams

* Assist with KYC onboardings and conduct Enhanced Due Diligence (EDD) as necessary.

* On occasion, complete assigned project work and train teammates and/or BPO partners

About You

The right candidate for this role is meticulous, thorough, and self-driven. You are detail oriented and have a desire to continuously improve operational processes. You are passionate about expanding access to the world of crypto and Web3 while also ensuring it is safe and compliant. You learn quickly on the job and are open to growing your operational skill set. You are proactive in your research and understanding of emerging technologies in the web3 space and are able to act as a subject matter expert for your colleagues. 

What you will need

* 1+ hands-on experience in corporate onboardings, demonstrating expertise in KYC/AML Regulations

* Experience working in fintech, web3, crypto

* Knowledge of emerging web3 technologies and trends

* Strong research and analytical skills

* Clear, succinct oral and written communication

Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Hungry

L - Level Up

O - Own It

C - Crypto Curious

K - Kaizen

MoonPay Perks

Equity package 📈

Unlimited holidays 🏝

Paid parental leave 🍼

Annual training budget 💻

Home office setup allowance 🪑

Monthly budget to spend on our products 💰

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀

Freedom, autonomy and responsibility 💪

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. 

Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.