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Job details

Sr Program Manager

Natera is transforming genetic disease management and seeks a Sr. Program Manager for AI to enhance patient experience and improve operational efficiency through AI initiatives.

Skills

  • Project management principles
  • Understanding of AI technologies
  • Excellent problem-solving skills
  • Strong organizational skills
  • Ability to analyze data

Responsibilities

  • Oversee the delivery of AI programs from identification to deployment
  • Drive alignment and ensure success of initiatives across stakeholders
  • Manage stakeholder expectations and define goals
  • Create a pipeline of AI opportunities with product and engineering teams
  • Dive deep into data to unlock insights and monitor initiative health
  • Monitor AI roadmap progress and identify risk areas
  • Communicate program status, risks, and issues to stakeholders

Education

  • Bachelor’s degree or equivalent experience

Benefits

  • Comprehensive medical, dental, vision, life, and disability plans
  • Free testing for employees and families
  • Pregnancy and baby bonding leave
  • 401k benefits
  • Generous employee referral program
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$160000 / YEARLY (est.)
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$140000K
$180000K

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What You Should Know About Sr Program Manager, Natera

The role of Sr. Program Manager at Natera in San Carlos, California is an exciting opportunity for those looking to make a significant impact on patient experience through AI technologies. Natera is dedicated to revolutionizing genetic testing and diagnostics, particularly in reproductive health, cancer, and organ transplantation. As part of the Patient Experience (PX) team, you will be instrumental in enhancing how patients interact with Natera throughout their healthcare journeys. Your mission will be to lead AI initiatives that streamline operations and improve overall patient satisfaction. Collaborating closely with digital solutions partners and various business units, you’ll identify key areas for improvement and drive an AI roadmap that aligns with business goals. This role demands strong organizational skills, the ability to communicate effectively with stakeholders at all levels—including the executive leadership team—and a clear passion for optimizing patient care. You will manage the end-to-end delivery of AI programs and leverage data-driven insights to monitor initiatives, uncover opportunities, and mitigate potential risks. If you're a natural leader with experience in project management and a knack for problem-solving, this role is for you. Join Natera and be part of a passionate team committed to transforming genetic disease management while enjoying a diverse work environment and competitive benefits.

Frequently Asked Questions (FAQs) for Sr Program Manager Role at Natera
What responsibilities does the Sr Program Manager have at Natera?

The Sr. Program Manager at Natera is responsible for overseeing the delivery of AI programs that enhance patient experience and operational efficiency. You will identify opportunities, define a roadmap for AI initiatives, and work closely with stakeholders to ensure alignment with business objectives while managing expectations and fostering collaboration across teams.

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What are the basic qualifications needed for the Sr Program Manager position at Natera?

To qualify for the Sr. Program Manager role at Natera, candidates should possess a Bachelor’s degree or equivalent experience and a minimum of 3 years of program or project management experience in a technical or AI-related context. Additionally, a strong understanding of AI technologies, excellent organizational skills, and the ability to work across multiple projects are essential.

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What skills are essential for a successful Sr Program Manager at Natera?

A successful Sr. Program Manager at Natera needs strong problem-solving skills, excellent communication capabilities, and a proven record of coordinating AI initiatives among various stakeholders. Skills in analyzing data to identify key trends, understanding AI technologies, and managing projects efficiently will also be crucial.

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How does Natera ensure diversity and inclusion in its hiring for the Sr Program Manager position?

Natera is committed to creating a diverse and inclusive workplace environment. The company welcomes candidates from various backgrounds, experiences, and abilities for the Sr. Program Manager position, ensuring that all qualified applicants are considered without discrimination based on race, gender, or other legally protected characteristics.

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What does the career growth look like for a Sr Program Manager at Natera?

The career growth for a Sr. Program Manager at Natera is robust, as the company emphasizes professional development and offers opportunities to work alongside industry leaders. By contributing to AI initiatives in genetic testing, you'll not only enhance your skills but also make a meaningful impact in the healthcare sector.

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Common Interview Questions for Sr Program Manager
Can you describe a time when you successfully managed a project related to AI at Natera?

Be prepared to discuss a specific project, detailing your approach to managing resources, stakeholder expectations, and how you leveraged AI technology to achieve the project's goals.

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How do you prioritize tasks when managing multiple projects as a Sr. Program Manager?

Articulate your method for prioritization, perhaps mentioning tools or frameworks you use, along with a focus on aligning tasks with strategic business goals to enhance efficiency and impact.

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What strategies would you use to identify areas for improvement in patient experience?

Discuss your approach to data analysis and stakeholder feedback, emphasizing your ability to convert insights into actionable plans that align with Natera's mission of improving patient care through AI.

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How do you handle conflicts among stakeholders during a project?

Emphasize your collaboration skills and conflict resolution strategies, reinforcing the importance of open communication, active listening, and striving for win-win outcomes.

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Describe a challenge you faced while leading a team and how you overcame it.

Provide a candid example that showcases your leadership skills, your understanding of team dynamics, and how you inspired the team to work towards a common goal despite obstacles.

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What is your understanding of machine learning and natural language processing?

Offer a brief explanation of your knowledge in machine learning and natural language processing, possibly mentioning relevant experiences or projects that utilized these technologies.

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How do you ensure that AI initiatives align with business objectives?

Discuss your approach to continuous alignment with business goals by regularly engaging with stakeholders and using data to inform and adjust strategic plans for AI implementation.

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What metrics do you typically use to measure the success of your projects?

Mention specific KPIs related to project outcomes, stakeholder satisfaction, and operational efficiency, highlighting your data-driven approach to program management.

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How do you communicate the status of your projects to executive leadership?

Explain your method for providing transparent and concise updates, emphasizing the importance of clarity, focus on key metrics, and addressing potential risks proactively.

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What do you believe sets Natera apart in the genetic testing landscape?

Articulate your understanding of Natera's unique position in the market, focusing on innovation in genetic testing, commitment to patient experience, and the corporate culture that fosters growth and collaboration.

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CONCEIVE innovative breakthroughs in science and technologyDELIVER actionable information to improve reproductive health, cancer, and organ transplant careHelp patients THRIVE by getting earlier, more accurate health information, and better qualit...

145 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$140,000/yr - $180,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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