Job details

Receiving Assistant

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Salary Range

USD $21.00/Hr. -

Overview

The Job in a Nutshell:

The Receiving Assistant is responsible for assisting the Receiving Manager in the successful operation of the receiving department.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

04/21/2025

Responsibilities

Main Ingredients:

Providing World Class Customer Service as a number one priority.

Exemplifying integrity, responsibility, and excellence and adhering to all policies.

Assisting the receiving department manager in accurately receiving all incoming products including date, accuracy and damage checking.

Scanning all incoming and outgoing product.

Staging products for efficient delivery to the sales floor.

Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.

Researching and processing all discrepancies.

Communicating with department managers regarding delivery issues and vendor out-of-stocks.

Following up on special orders.

Operating a forklift and pallet jack as required.

Maintaining a clean and organized back room.

Working with the department managers to address performance issues within the department.

Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.

Maintaining the safety and security of customers and employees.

Assisting in training and monitoring of department personnel including assigning and following up on tasks.

Taking the initiative to provide additional help and backup in the store and providing store backup on the sales floor when receiving duties are complete.

Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.

Continually increasing product knowledge.

Using SAP and inventory management software, emailing and utilizing other IS programs as needed.

Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

High School diploma, GED or equivalent preferred.

1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.

1 year of experience supervising others preferred.

Ability to obtain forklift certification.

Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.

Ability to manage changing priorities and to stay focused with the task at hand.

Possess a sense of urgency in the completion of tasks.

Possess excellent customer service skills.

Highly organized with great attention to detail.

Ability to take direction and follow through.

Must be cashier trained and able to count currency.

Proficient in MS Word, Excel and Outlook

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program

Full-Time Crew Members (30+ hours/week)

Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands:

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements:

Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
Must be able to occasionally use the computer for data entry and use of mouse.
Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Must be able to frequently to reach above chest.
Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Average salary estimate

$43680 / YEARLY (est.)

min

max

$43680K

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What You Should Know About Receiving Assistant, Natural Grocers by Vitamin Cottage

If you're searching for a fulfilling opportunity in the retail sector, look no further than the Receiving Assistant position at Natural Grocers in beautiful Steamboat Springs! This role is perfect for those who thrive on organization and multi-tasking in a fast-paced environment. As a Receiving Assistant, you’ll be at the heart of supporting the Receiving Manager to ensure smooth operations in the receiving department. Your days will be filled with exciting tasks, from accurately processing incoming products and scanning deliveries, to staging items for optimal sales floor presentation. We believe that world-class customer service is paramount, so your focus on assisting customers and maintaining a clean workspace is a must. You will also have the chance to work with a team that values integrity, responsibility, and excellence. Not only will you gain valuable experience in inventory management software like SAP, but you’ll also enjoy numerous benefits, including paid time off, a retirement savings plan, and employee discounts. This position requires a certain level of physicality—lifting, pushing, and standing are all part of the job. If you have a passion for natural foods and want to engage in a role that fosters community well-being, being a Receiving Assistant at Natural Grocers might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Receiving Assistant Role at Natural Grocers by Vitamin Cottage

What are the primary responsibilities of a Receiving Assistant at Natural Grocers?

As a Receiving Assistant at Natural Grocers, your main responsibilities include providing outstanding customer service, assisting in the delivery of incoming products, scanning items for accuracy, and addressing discrepancies. You’ll work closely with department managers and contribute to maintaining an organized back room to ensure a seamless shopping experience.