Wireless Retail Sales Associate - W2230

As a Wireless Retail Sales Associate at OSL, your responsibilities will include delivering outstanding customer service, processing new activations and upgrades, managing inventory, merchandising products, and striving to achieve sales goals. You’ll be at the forefront of introducing customers to the newest mobile technology, ensuring they find solutions that perfectly meet their needs.

To apply for the Wireless Retail Sales Associate position at OSL, you need to be at least 18 years old, possess exceptional communication skills, and have a fundamental understanding of wireless technology. A background in sales or retail is preferred, showcasing your enthusiasm for customer interactions and sales excellence.

Wireless Retail Sales Associates at OSL earn a competitive base pay of $14 per hour, with the opportunity to earn uncapped commission. On average, employees hitting minimum expectations earn around $17 per hour, while top performers can achieve earnings of $30 or more per hour, making it a rewarding position for those passionate about sales.

OSL offers various sales incentives for Wireless Retail Sales Associates, including monthly bonuses based on performance, comprehensive healthcare benefits, a 401K plan, and opportunities for career advancement. These incentives are designed to motivate and reward sales associates for their hard work and commitment to excellence.

Yes, OSL ensures that new Wireless Retail Sales Associates receive thorough training to equip them with the skills and knowledge necessary for success. The training covers product knowledge, customer service excellence, and sales techniques, giving you the tools to thrive in your role from day one.

To answer this question effectively, share your personal connection to technology and what intrigues you about it. Discuss any experiences where you helped others understand or use technology, and express enthusiasm for staying updated on industry trends.

When addressing difficult customers, focus on a calm demeanor and active listening. Show that you understand their concerns and are dedicated to finding a solution. Provide an example of a past experience showcasing this approach in action to demonstrate your skills effectively.

In answering this, describe a specific instance where you successfully met or exceeded sales targets. Explain the strategies you used, how you tracked your progress, and the ultimate outcome, highlighting your commitment to achieving excellence.

Excellent customer service involves understanding customer needs, providing personalized assistance, and ensuring satisfaction. Illustrate your points with examples from past roles, emphasizing your dedication to building relationships and exceeding expectations.

Motivation in a sales environment can come from setting personal goals, celebrating small victories, and continuous learning. Discuss methods you use to maintain a positive attitude and drive, such as reflecting on customer feedback and tracking your achievements.

Explain that you prioritize staying informed about new products by conducting research, engaging with peers, and attending training sessions. Emphasize how this knowledge helps you assist customers and close sales effectively.

In response, discuss organizational skills and time management strategies you use to prioritize tasks. Provide an example of how you effectively multitasked in a previous role, ensuring customer needs are met while maintaining store operations.

Share a specific story where you offered constructive feedback to a coworker in a supportive manner. Illustrate how it improved performance or contributed to team productivity, emphasizing the importance of teamwork and collaboration.

Voice your thoughts on OSL's commitment to diversity and inclusion, as well as their focus on employee growth. Share how their innovative approach to retail sales aligns with your values and career aspirations.

Express genuine interest in OSL's culture and values, highlighting how they resonate with your own experiences and career goals. Discuss aspects such as their recognition as a Best Managed Company or commitment to employee development that drew you to apply.