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Business Development Representative - job 2 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Being a Business Development Representative (BDR) is challenging but equally rewarding. As a BDR, you will have the opportunity to be a key contributor to PANW's sales pipeline and revenue growth through lead qualification

To fit in this role, you are personable, willing to ask questions, always learning, have a strong work ethic, persistent, and coachable. You are confident in your abilities, not afraid to take creative risks, and enjoy the daily interactions that come with a sales role. Being part of our organization means you will be surrounded by amazing, smart and hardworking teammates.

Your Impact

  • Direct Sales Qualified Leads (SQLs) to a specific Sales District with high efficiency and prioritization
  • Market the company's products and/or services via telephone and email, often cold-calling leads to gauge interest and create opportunity 
  • Generate prospective customers through cold calling and lead qualification from Marketing programs and promotions 
  • Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation 
  • Document all activities and customer interactions in Salesforce.com 
  • Set appointments for both Field and Inside Sales Representatives, Account Executives, and prospective clients 
  • Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction 
  • Build long-term relationships with clients, partners, and internal stakeholders 
  • Seek and develop new business opportunities in the market 
  • Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products and services, including capabilities and pricing, and on cybersecurity industry trends 
  • Be a high energy individual with a strong desire to achieve top results with a dependable, positive "can-do" attitude over the phone and in person 
  • Consistently meet or exceed metrics set by leaders and managers

Qualifications

Your Experience 

  • Previous work experience in inbound and outbound calls and inquiries 
  • Ability to understand technical concepts, possess enthusiasm for technology and to articulate clearly to all levels of technical aptitude 
  • Ability to adapt quickly to a fast-paced environment 
  • Proven work experience as a Business Development Representative, Sales Account Executive or similar role 
  • Hands-on experience with multiple sales techniques (including cold calls) 
  • Track record of achieving sales quotas 
  • Experience with CRM software (e.g. Salesforce) 
  • Familiarity with MS Excel (analyzing spreadsheets and charts) 
  • Understanding of sales performance metrics 
  • Excellent communication and negotiation skills 
  • Ability to deliver engaging presentations 
  • BS degree or equivalent amount of experience or equivalent military experience required

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.  We also work closely with other segments of our sales organization to provide the best customer experience: Renewals, Field Team, Marketing, Sales Engineers, etc. 

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

What You Should Know About Business Development Representative, Palo Alto Networks

If you're looking for an exciting role that combines your passion for technology and sales, consider joining Palo Alto Networks as a Business Development Representative in New York, NY. Here, you'll be part of a dedicated team that is revolutionizing cybersecurity while building relationships with potential clients. As a Business Development Representative, your main focus will revolve around driving lead generation and qualifying prospects to help expand our sales pipeline. You'll engage with potential clients through cold calls and emails, providing them with insights into our cutting-edge products and services. Your knack for identifying client needs will play a crucial role in boosting customer satisfaction and facilitating long-term partnerships. Being surrounded by talented and motivated colleagues, you’ll thrive in an encouraging environment that values continuous learning and creative thinking. If you're eager to contribute to a mission-driven company focused on protecting digital ways of life, your future at Palo Alto Networks awaits. Join us, and let’s make the world safer together.

Frequently Asked Questions (FAQs) for Business Development Representative Role at Palo Alto Networks
What are the primary responsibilities of a Business Development Representative at Palo Alto Networks?

As a Business Development Representative at Palo Alto Networks, your primary responsibilities include generating qualified sales leads, marketing company products through cold calling and email outreach, and documenting all interactions in Salesforce.com. You'll collaborate closely with the sales team to ensure timely follow-up on pre-qualified leads and help create an efficient sales pipeline.

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What qualifications are required for the Business Development Representative role at Palo Alto Networks?

To qualify for the Business Development Representative position at Palo Alto Networks, candidates should have prior experience in inbound and outbound sales activities, a strong understanding of technical concepts, and familiarity with Salesforce CRM software. Communication and negotiation skills are essential, alongside the ability to meet sales quotas in a fast-paced environment.

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What skills are most important for a Business Development Representative at Palo Alto Networks?

A successful Business Development Representative at Palo Alto Networks should possess excellent communication skills, strong work ethics, the ability to adapt quickly to changing environments, and a proactive approach to cold calling and lead generation. A knack for building relationships, coupled with passionate enthusiasm for technology, will set you apart in this dynamic role.

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What is the work environment like for Business Development Representatives at Palo Alto Networks?

The work environment for Business Development Representatives at Palo Alto Networks is collaborative and fast-paced. Employees are encouraged to work full-time in the office to foster teamwork and open communication. The company values personal wellness and ongoing learning, ensuring that everyone has access to development opportunities and support tailored to their individual needs.

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How does Palo Alto Networks support the professional growth of its Business Development Representatives?

Palo Alto Networks is committed to the professional growth of its Business Development Representatives by offering personalized learning opportunities, resources for mental and financial well-being, and robust support systems. Regular feedback from management and a collaborative team environment allow you to continuously develop your skills and advance your career within the company.

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Common Interview Questions for Business Development Representative
How do you approach cold calling as a Business Development Representative?

When answering this question, emphasize your strategy for research and preparation before making calls, as well as how you tailor your pitch to each prospect. Highlight the importance of persistence and adaptability, while also demonstrating an understanding of the products you are promoting.

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Can you give an example of how you set and achieved a sales target?

Provide a specific example from your previous experience where you set a challenging sales target. Discuss the approaches you used to reach that target and how you measured your success, ensuring you convey the importance of goals and dedication in a sales environment.

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What strategies do you use to qualify leads effectively?

Discuss your methods for assessing leads, including how you identify their needs and pain points. Highlight techniques such as asking open-ended questions and using customer feedback to gauge interest while keeping the conversation engaging.

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How do you maintain relationships with prospects and customers?

Explain your approach to follow-ups and consistent communication. Focus on how you personalize interactions, leverage CRM tools like Salesforce to track interactions, and provide valuable insights that nurture the relationship over time.

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What do you find most challenging about working in business development?

Share a specific challenge you've faced, such as overcoming objections or managing rejection, and explain how you handled it. Stress the importance of resilience and the resources you rely upon to keep motivated within a sales environment.

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Describe a time when you turned a 'no' into a 'yes.'

Choose a relevant example where you successfully re-engaged a prospect after an initial rejection. Explain your process and tactics for addressing their concerns, thereby demonstrating your persistence and adaptability in sales.

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How do you stay up to date with industry trends and technologies?

Discuss the various sources you follow for industry news, such as cybersecurity blogs, webinars, and networking events. Demonstrating your proactive efforts to stay informed showcases your commitment to the field and your role.

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Why do you want to work as a Business Development Representative at Palo Alto Networks?

Articulate your personal motivations for joining Palo Alto Networks, touching on aspects such as the company's mission, values, and opportunities for growth. Connecting these with your skills and career aspirations will demonstrate your genuine interest.

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How do you prioritize your tasks on a busy day?

Providing insight into your productivity strategies can be invaluable. Discuss how you assess tasks based on urgency and importance, and any tools you use to remain organized and focused during hectic periods.

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What role does teamwork play in your job as a Business Development Representative?

Emphasize how collaboration and communication with team members enhance your effectiveness in business development. Share experiences where team efforts contributed to achieving collective success, highlighting your appreciation for a supportive environment.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
April 2, 2025

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