Revenue Cycle and Billing Specialist - job 1 of 2

As a Revenue Cycle and Billing Specialist at Phoenix Home Care and Hospice, you will handle the timely billing of services, submit claims according to payer regulations, and address any prebilling errors. Essentially, you'll be the backbone of our billing processes, ensuring proper follow-up on aging reports and communicating effectively with both peers and administration to maintain smooth operations.

To excel as a Revenue Cycle and Billing Specialist at Phoenix Home Care and Hospice, candidates should have previous experience in billing and collections. A self-motivated individual who can work both independently and in a team setting will thrive here. Strong organizational skills and basic bookkeeping abilities are essential for managing your tasks effectively while following HIPAA regulations.

At Phoenix Home Care and Hospice, being a Revenue Cycle and Billing Specialist comes with a rewarding benefits package. You can expect competitive hourly pay of $18-20, a health care plan that includes medical, dental, and vision coverage, retirement plans, life insurance options, and PTO that begins accruing on your first day. Plus, we value professional development and provide training opportunities to help you grow!

Phoenix Home Care and Hospice is committed to supporting the career growth of our Revenue Cycle and Billing Specialists. We offer training and development opportunities, fostering an environment where you can take on new tasks and grow professionally. You'll not only refine your billing skills but also gain insights into payer regulations, further enhancing your expertise in the field.

Working at Phoenix Home Care and Hospice as a Revenue Cycle and Billing Specialist means being part of a fast-growing family-oriented environment. You'll enjoy a fun, engaging workplace culture that emphasizes teamwork and individual accountability. The lack of weekend shifts aligns well with a healthy work-life balance, allowing you to focus on your role and contribute significantly to our mission of providing excellent home health care.

Highlight your previous roles and specific billing experiences. Explain your familiarity with Medicare regulations and your ability to handle claims submission, ensuring adherence to payer guidelines. If you have experience in recognizing and correcting billing errors or managing accounts receivable, be sure to mention that, as it shows your readiness for the role.

You can impress interviewers by discussing specific methods or tools you use to prioritize tasks, such as making daily to-do lists or employing project management software. Illustrate how you manage competing deadlines while ensuring accuracy in billing and other responsibilities.

Use the STAR method to explain a specific scenario in which you identified a billing error, the steps you took to resolve it, and the outcome. Focus on collaboration with team members or communication with payers, showcasing your problem-solving skills and attention to detail.

HIPAA regulations are crucial for protecting patient privacy and securing sensitive information. Explain your understanding of maintaining confidentiality in billing practices, ensuring data security, and how you comply with these regulations in your previous roles, emphasizing the importance of trust in healthcare.

Discuss your strategies for managing stress, such as time management techniques, staying organized, and maintaining effective communication with your team. Emphasize your ability to perform well under pressure while delivering accurate billing results.

Express your admiration for Phoenix Home Care and Hospice's commitment to providing quality service and support to the community. Mention your excitement about joining a close-knit team and contributing to patient care in the home health sector, aligning your professional goals with the company's mission.

Talk about your skills, experience, and personality traits that align with the role. Highlight your detail-oriented nature, ability to work independently and with a team, and your self-motivation. Provide examples of your past achievements in billing or collections that demonstrate your fit for the position.

Explain your commitment to continuous learning, such as attending workshops, subscribing to relevant publications, or participating in online courses. Share how staying updated on billing regulations enables you to maintain compliance and deliver exceptional service.

List the specific software applications you have experience with, such as billing software, electronic health records, or accounting programs. Discuss how you utilize these tools to efficiently manage billing tasks and ensure accuracy.

Discuss the need for effective communication with clinical teams, administration, and other departments to ensure smooth billing operations. Highlight examples where collaboration led to successful resolutions of issues or enhanced efficiencies in the billing process, demonstrating your understanding of team dynamics.