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Credentialing & Enrollment Specialist - job 1 of 2

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

The Credentialing & Enrollment Specialist is responsible for all aspects of the credentialing, re-credentialing and privileging processes for all launching all providers in Privia’s high-performance medical group.

Primary Job Duties:

  • Ensure protocols are being followed to ensure timely resolution and completion of payor enrollment to ensure no loss of revenue due to untimely payor enrollment

  • Follows guidelines in alignment with all health plan requirements as related to the provider certification and credentialing. 

  • Reviews and streamlines processes and workflows for the on-boarding department, using automation, where appropriate

  • Works with both internal and external stakeholders to resolve complex provider enrollment issues, including resolving claim denials related to provider enrollment 

  • Supports special projects requiring knowledge of delegated and non-delegated health plan requirements

  • Interacts with varied levels of management, physician office staff and physicians effectively to accomplish credentialing and various elements of implementation and launch

  • Maintain up-to-date data for each provider in credentialing databases and online systems; ensure timely renewal of licenses and certifications. 

  • Maintains confidentiality of provider information

  • Assist in managing the flow of information between the payers, contracted MSO facilities and PMG

  • Coordinate and prepare reports

  • Record and track credentialing statistics

  • Other duties as assigned.

Qualifications

  • 2+ years experience in managed care credentialing, billing and/or Medical Staff service setting
  • Knowledge of FL payers required
  • Demonstrated skills in problem solving and analysis and resolution
  • Advanced Microsoft Excel skills required
  • Must be able to function independently, possess demonstrated flexibility in multiple project management Must comply with HIPAA rules and regulations
  • Experience using Verity software preferred
  • Experience using Athena EMR preferred
  • Experience using Salesforce RCM preferred
  • Experience using Monday.com preferred 

Interpersonal Skills & Attributes:

  • An individual with the ability to communicate appropriately and effectively with practitioners, internal stakeholders, and providers; including sensitive and confidential information

  • High level of attention to detail with exceptional organizational skills

  • Exercise independent judgment in interpreting guidelines of applicable regulatory bodies.

The salary range for this role is $45,000.00 - $55,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%.The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.  

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CEO of Privia Health
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Average salary estimate

$50000 / YEARLY (est.)
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$45000K
$55000K

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What You Should Know About Credentialing & Enrollment Specialist, Privia Health

As a Credentialing & Enrollment Specialist at Privia Health™, you'll step into a vital role that fuels our mission of optimizing physician practices and enhancing patient care. This remote position invites you to leverage your expertise in credentialing, re-credentialing, and privileging processes, ensuring providers are accurately onboarded and ready to deliver high-value care. Your day-to-day will involve collaborating closely with both internal and external stakeholders, resolving provider enrollment issues, and using your keen analytical skills to streamline our on-boarding processes. You'll be the linchpin, maintaining up-to-date records for each provider, ensuring timely renewal of licenses and certifications while juggling multiple projects. Your attention to detail will shine as you track credentialing statistics and prepare insightful reports. With a solid background in managed care credentialing and a knack for problem-solving, you will actively contribute to the success of our high-performance medical group. We are looking for someone with excellent interpersonal skills who can communicate effectively with physicians, office staff, and management alike. If you’re ready to make an impact and enhance the experiences of both practitioners and patients, we’d love to have you on our team at Privia Health. Plus, enjoy benefits that include competitive salary, bonuses, and a supportive work environment that values diversity and inclusion.

Frequently Asked Questions (FAQs) for Credentialing & Enrollment Specialist Role at Privia Health
What are the primary responsibilities of a Credentialing & Enrollment Specialist at Privia Health?

The Credentialing & Enrollment Specialist at Privia Health is responsible for overseeing all aspects of provider credentialing and enrollment, ensuring timely resolution of issues to prevent revenue loss. This role involves reviewing and streamlining onboarding processes, resolving complex enrollment issues, maintaining up-to-date data for providers, and preparing reports on credentialing statistics.

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What qualifications are needed for the Credentialing & Enrollment Specialist position at Privia Health?

Candidates for the Credentialing & Enrollment Specialist position at Privia Health should have at least 2 years of experience in managed care credentialing or a similar medical staff service setting. Advanced Microsoft Excel skills, knowledge of FL payers, and familiarity with tools like Verity software and Athena EMR are advantageous. Strong interpersonal and analytical skills are also essential for this role.

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How does the Credentialing & Enrollment Specialist role support providers at Privia Health?

The Credentialing & Enrollment Specialist plays a crucial role at Privia Health by ensuring that all providers are accurately credentialed and enrolled in a timely manner. This support directly impacts providers' ability to deliver care without interruptions, ultimately enhancing patient experiences and maintaining revenue flow for the organization.

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What is the salary range for the Credentialing & Enrollment Specialist at Privia Health?

The salary range for the Credentialing & Enrollment Specialist position at Privia Health is between $45,000 and $55,000, excluding bonuses and benefits. Salary offers will be based on relevant factors, such as experience and education, along with an annual bonus target of 10%.

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What kind of work environment can I expect as a Credentialing & Enrollment Specialist at Privia Health?

Privia Health fosters a supportive and inclusive work environment for Credentialing & Enrollment Specialists. As a remote position, you will have the flexibility to work from home, with a strong emphasis on collaboration and communication with colleagues. Additionally, the company values diversity and encourages individuals from all backgrounds to apply.

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Common Interview Questions for Credentialing & Enrollment Specialist
Can you explain your experience with managed care credentialing?

When answering this question, detail specific roles where you managed credentialing processes. Highlight your familiarity with payer guidelines, discussing examples of how you ensured compliance and efficiency in these processes.

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How do you handle conflicts when working with healthcare providers during the credentialing process?

Emphasize your communication skills and problem-solving abilities. Share a specific example where you resolved a conflict, detailing the strategies you used to maintain professionalism and focus on finding a resolution that worked for all parties.

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What tools and software have you used for tracking credentialing information?

Discuss your experience with relevant software such as Verity, Athena EMR, or Salesforce RCM. Explain how you used these tools to maintain organized records and optimize the credentialing process, underscoring your attention to detail.

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Describe a time when you improved an existing process within your role.

Provide a specific instance where you discovered inefficiencies in a credentialing process. Explain the changes you implemented and the positive outcomes that resulted, showcasing your initiative and analytical skills.

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How do you ensure compliance with HIPAA regulations in your credentialing work?

Outline your understanding of HIPAA and its importance in the healthcare sector. Share strategies you adopt, such as confidentiality measures and secure data handling practices, to ensure you stay compliant.

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What strategies do you use to stay organized while managing multiple credentialing projects?

Discuss the tools and methods you employ for organization, like project management software or prioritization techniques. Highlight how these strategies help you meet deadlines while maintaining accuracy in your work.

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Why do you want to work for Privia Health?

Research Privia Health and articulate what resonates with you about the company’s mission and values. Connect your skills and goals with the role of Credentialing & Enrollment Specialist, emphasizing your enthusiasm for contributing to the organization.

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How do you stay updated on changes in credentialing policies and healthcare regulations?

Answer this by describing the resources you utilize, such as industry publications, online courses, or professional networks. Highlight your commitment to continuous learning and adaptation in the Credentialing & Enrollment Specialist role.

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Can you discuss a challenging provider enrollment issue you've resolved?

Provide a real-life example of a difficult enrollment issue. Explain the steps you took to resolve it, demonstrating your problem-solving skills and ability to work collaboratively with different stakeholders.

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What do you consider when reviewing provider applications for credentialing?

Explain the key factors you assess, such as verification of licenses, certifications, and compliance with payer requirements. Stress the importance of thoroughness and attention to detail in this critical aspect of the Credentialing & Enrollment Specialist role.

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DATE POSTED
April 6, 2025

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