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Mortgage Loan Officer

Why Work for Quontic?

Quontic Bank is a CDFI federally chartered digital community bank. We have a customer-centric culture built around helping our customers and giving back to local communities. We're making homeownership simpler, faster, and most importantly, more accessible for all communities across the United States.

Who We are

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic's mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

What We Live By

Whatever your role, we are bound by a spirit of collective commitment and excellence in all aspects of our work. As an employee of Quontic, the importance of your contributions cannot be overstated. You are an important part of our team!


Your Primary Responsibilities Include:

Loan originators with Quontic will originate and close loans in all 50 states, with access to agency programs without overlays in addition to portfolio Non-QM products .

Responsibilities

  • As a federal licensed NMLS loan originator with Quontic, you will originate and close loans in all 50 states, with access to agency programs without overlays in addition to portfolio Non-QM products
  • Responsible for outside sales and lead generation.
  • Build strong client relationships by providing personalized mortgage solutions.
  • Meet with clients to understand their unique needs and preferences.
  • Assist the operations team in obtaining necessary information to close loans in a compliant and timely manner
  • Proactively seek ways to develop and expand customer relationships to contribute to the company's success
  • Go above and beyond for customers by delivering world-class customer service
  • Achieve sales and referral goals by developing customer rapport and collaborating with mortgage operations to ensure an exceptional customer experience
  • Maximize personal productivity through attention to detail, self-motivation, and adaptability to achieve team-wide and personal goals
  • Engage in regular coaching sessions to expand product knowledge, sales, and interpersonal skills
  • Keeps informed of trends, changes, and developments in the real estate market

The above is merely a description.  Responsibilities and duties are not limited to the above. Quontic reserves the right to change job descriptions at any time.

Education and Experience Requirements:

  • 2+ years of recent loan officer experience
  • Working knowledge of agency products and Non-QM products

 

Additional Requirements:

  • PFamiliarity with HubSpot CRM software
  • Relationships with referral partners considered a plus
  • Encompass loan origination software strongly preferred
  • Demonstrated sales ability including the ability to learn Quontic’s products and services
  • Excellent organizational, interpersonal, and verbal communication skills
  • Ability to work in a fast-paced, challenging environment
  • Exercises a high degree of judgment during service interactions
  • Exceptional follow up, problem solving, and time management skills
  • Ability to work both independently and collaboratively to achieve sales goals

Annual compensation potential of $40,000 - $170,000. This role is commission-only. Any salary range listed is for illustrative purposes only, and is based on personal production.

In addition to a fulfilling career, we offer competitive compensation and a comprehensive benefits package that can fuel your financial milestones & keep you well. Full time employees are eligible for:

    • Health, Dental, Vision, & Life Insurance
    • Financial Wellness Planning & Coaching
    • Counseling Support Services & Resources
    • Paid Parental Leave
    • Pet Insurance
    • 401K Match
    • Employee Bank Accounts with Quontic
    • Generous Paid Time Off

Please note that we are authorized to hire from the following states: AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, KS, KY, LA, MD, MI, MO, NC, NH, NJ, NV, NY, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV. Successful applicants must be located in, or relocating to, one of these authorized states.

The above is merely a description. Responsibilities and duties are not limited to the above. Quontic reserves the right to change job descriptions at any time.

Quontic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Quontic will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@quonticbank.com.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$40000K
$170000K

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What You Should Know About Mortgage Loan Officer, Quontic

As a Mortgage Loan Officer at Quontic, you will become a key player in our mission to empower communities nationwide. At Quontic, we pride ourselves on our customer-centric approach, which is at the heart of our digital banking model. Your role will involve originating and closing loans across all 50 states, tapping into agency programs with no overlays and our innovative Non-QM products. As someone who knows the importance of relationships, you'll build strong connections with clients, crafting personalized mortgage solutions that fit their unique needs. You'll work closely with the operations team to ensure that loans close efficiently and in compliance with regulations. Not only will you be responsible for outside sales and lead generation, but you'll also work on developing and expanding customer relationships that contribute significantly to our success. We value an environment of excellence and team collaboration, which means you'll receive coaching to enhance your product knowledge and interpersonal skills. With a competitive commission structure, your earning potential can range from $40,000 to $170,000, depending on your performance. Plus, we offer a robust benefits package that includes health and wellness options, and a 401K match, ensuring you feel supported in both your personal and professional life. Join us at Quontic, where we put the customer first and work together to redefine banking for everyone!

Frequently Asked Questions (FAQs) for Mortgage Loan Officer Role at Quontic
What are the primary responsibilities of a Mortgage Loan Officer at Quontic?

As a Mortgage Loan Officer at Quontic, your primary responsibilities include originating and closing loans in all 50 states, focusing on outside sales and lead generation, building strong client relationships, and ensuring compliance during the loan closing process. You will also engage in customer rapport development and collaborate with the mortgage operations team to provide exceptional service.

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What qualifications are needed to become a Mortgage Loan Officer at Quontic?

To qualify for the Mortgage Loan Officer position at Quontic, candidates should have at least 2 years of recent loan officer experience and a solid understanding of agency products and Non-QM products. Familiarity with HubSpot CRM software and experience with Encompass loan origination software are also preferred. Exceptional organizational and communication skills are essential.

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What is the commission structure for a Mortgage Loan Officer at Quontic?

The compensation for a Mortgage Loan Officer at Quontic is commission-only, allowing for significant earning potential based on individual production. The annual compensation can range from $40,000 to $170,000, reflecting your performance and client interactions.

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What benefits do Mortgage Loan Officers receive at Quontic?

Mortgage Loan Officers at Quontic enjoy a comprehensive benefits package that includes health, dental, vision, and life insurance, financial wellness planning, paid parental leave, pet insurance, and a 401K match, ensuring all team members are supported in achieving their financial and personal milestones.

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How does Quontic support professional development for Mortgage Loan Officers?

Quontic is committed to the professional growth of its Mortgage Loan Officers. Regular coaching sessions are conducted to enhance product knowledge and sales skills. This support helps you stay informed about trends in the real estate market and develop the skills needed for success.

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Common Interview Questions for Mortgage Loan Officer
How do you build and maintain relationships with clients as a Mortgage Loan Officer?

When building relationships, emphasize the importance of understanding individual client needs and preferences. Share examples of how you have personalized mortgage solutions for clients and the significance of providing exceptional customer service in cultivating long-term relationships.

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Can you explain your experience with agency products and Non-QM products?

Discuss your familiarity with various mortgage products, emphasizing specific examples of how you have successfully utilized agency and Non-QM products in previous roles. Illustrate your knowledge of their benefits and when to recommend them to clients.

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Describe a time when you successfully met a sales goal. What strategies did you implement?

Provide a detailed account of a specific instance where you achieved or exceeded a sales goal. Explain the strategies you used, such as lead generation techniques or customer engagement practices, and how these contributed to your success.

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How do you ensure compliance during the loan closing process?

Emphasize the practices you follow to maintain compliance, such as staying updated on regulations and guidelines, working closely with the operations team, and conducting thorough reviews of documentation to ensure accuracy and completeness.

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What software or tools do you typically use in your role as a Mortgage Loan Officer?

Mention your experience with necessary software, such as Encompass for loan origination and CRM tools like HubSpot. Highlight how these tools have improved your productivity and client interactions.

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How do you keep up with trends in the real estate market?

Explain your methods for staying informed about industry trends, including subscribing to relevant publications, joining loan officer forums, or attending industry events and training. Share examples of how this knowledge has benefited your clients.

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What do you consider the most challenging aspect of being a Mortgage Loan Officer?

Discuss challenges you have faced, such as market fluctuations or complex client needs, and the strategies you've used to overcome these obstacles. Highlight your problem-solving skills and adaptability.

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How do you approach lead generation in your role?

Share your strategies for generating leads, such as networking, building referral partnerships, or using social media. Provide examples of how these methods have resulted in successful client engagements.

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Describe your ideal client relationship.

Talk about the attributes of your ideal client relationship, emphasizing trust, open communication, and mutual respect. Share how such relationships enhance your ability to provide tailored financial solutions.

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What motivates you in your work as a Mortgage Loan Officer?

Discuss your motivations, whether they are achieving sales goals, helping clients realize their dream of homeownership, or contributing to community development. Connecting personal values to your work will resonate with interviewers.

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Quontic Bank provides personal and business banking services. It offers checking accounts, such as personal checking, interest checking, regular personal money market, premium money market, small business checking, business money market checking, ...

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Full-time, remote
DATE POSTED
April 7, 2025

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