Appointment Setter | Remote | LATAM only

As an Appointment Setter at Remote Talent LATAM, your key responsibilities include making 150-200 outbound calls per day to various businesses, effectively scheduling appointments for your sales team. You will also document potential leads in CRM software, adhere to a structured calling schedule to optimize outreach, and provide exceptional customer service while maintaining a professional demeanor.

To apply for the Appointment Setter role with Remote Talent LATAM, you should have a minimum of one year of experience working within the U.S. market, specifically in cold calling. Strong oral and written communication skills in English (C1/C2 level) are a must, along with a results-driven mindset, attention to detail, and the ability to work independently.

The Appointment Setter position at Remote Talent LATAM offers a monthly salary of $2,000 plus opportunities for commissions. Employees enjoy a comprehensive benefits package that includes a week of paid time off, U.S. holiday observance, and sick days, making it a competitive and attractive role in the market.

Yes, the Appointment Setter position with Remote Talent LATAM is fully remote. However, it is exclusively open to candidates residing in Latin American countries. Applications from candidates outside of LATAM, including the U.S. and other regions, will not be considered.

Success as an Appointment Setter with Remote Talent LATAM hinges on several crucial skills, including excellent communication, organization, attention to detail, and a persistent, results-oriented approach. Experience in the property and casualty insurance sector and familiarity with CRM software will give you an edge in this role.

In your answer, highlight your previous roles that involved cold calling, the number of calls you made daily, and the techniques you used to engage prospects. Be sure to mention any achievements, such as appointments scheduled or leads generated, to demonstrate your effectiveness.

Discuss your approach to rejection by emphasizing resilience and positivity. Explain a specific strategy you use to stay motivated, such as tracking your call statistics to identify patterns or celebrating small wins to keep your spirits high.

Mention specific strategies, such as utilizing a clear value proposition, asking open-ended questions to understand needs, and being flexible with your schedule to accommodate clients. Show that you’re organized and can prioritize follow-ups to secure appointments efficiently.

Talk about your methods for prioritizing leads, including the use of CRM tools to categorize businesses based on potential value, urgency, or previous interactions. Highlight your organizational skills and how you structure your day to ensure all leads are reached effectively.

Demonstrate your knowledge about the property and casualty insurance sector, including key products and services offered. Mention how understanding the industry can help in conversations with prospects, and show your eagerness to learn more if needed.

Explain your approach to maintaining professionalism during calls, such as active listening, empathizing with potential clients, and clearly communicating your company’s value. Providing examples of past experiences where you succeeded in creating a positive impression would strengthen your response.

Provide a specific example demonstrating how you achieved or surpassed your calling goals. Highlight the approaches you used, such as effective time management, strategies to keep motivation high, and how you adapted to challenges along the way.

Discuss your ability to tailor your calling approach based on the business type, such as understanding different industry needs and adjusting your script accordingly. Illustrate this with examples of adaptations you have made in previous roles.

Mention any CRM software you have experience with and how you utilize it for managing leads and tracking call outcomes. If applicable, discuss other tools you use, such as dialers or scheduling software, to enhance your efficiency as an Appointment Setter.

Talk about the KPIs you track to measure your success, such as appointment-setting rates, conversion rates from calls to leads, and customer satisfaction scores. Emphasize your commitment to continuous improvement based on these metrics and learning from experiences.