Business Development Representative (Italian and English speaker)

As a Business Development Representative at Shiji Group, you will primarily focus on scheduling online product demos, qualifying new business opportunities, and collaborating with the Sales Manager to develop a strategic business plan. Your duties will involve a mix of outbound calling to prospects, managing relationships with existing customers, and ensuring accurate CRM data management to support sales efforts. This dynamic role is essential for driving the growth of the Reviewpro product.

To qualify for the Business Development Representative position at Shiji Group, candidates should have a native or professional level of proficiency in both English and Italian, along with 1-2 years of sales experience. A results-driven mindset, excellent communication skills, and the ability to maintain positive relationships with clients are crucial for success. Familiarity with ZohoCRM and any prior hospitality experience would be advantageous.

Absolutely! Shiji Group is committed to employee development and offers a solid career advancement plan based on performance. As a Business Development Representative, you'll have opportunities to expand your skills and potentially move into higher sales roles or specialized positions within the company. Your growth is supported by a vibrant, international work environment.

Business Development Representatives at Shiji Group work in a modern office located in central Barcelona, overlooking the beautiful Passeig de Gràcia. The environment is international, collaborative, and driven by a vibrant team spirit. Plus, employees enjoy perks such as flexible working hours, free coffee and snacks, and a fantastic work-life balance that supports both personal and professional growth.

Shiji Group offers a comprehensive benefits package for Business Development Representatives, including a flexible work schedule and a hybrid working model. Additional perks include discounts on private health insurance, meal tickets, transport subsidies, and even childcare options. During the summer, enjoy compressed hours on Fridays, which encourages a great work-life balance.

To qualify leads effectively, focus on understanding your prospect's needs through active listening. Ask open-ended questions to gather information about their pain points and assess whether your product can provide a solution. Additionally, ensure that you check their budget, authority, and timeline to make informed decisions about the next steps.

When describing a successful conversion, structure your answer using the STAR method (Situation, Task, Action, Result). Briefly set the context, highlight your specific tasks, detail the steps you took to engage and persuade the prospect, and conclude with the successful outcome that benefited both parties.

To maintain strong relationships with existing clients, regularly communicate through calls and emails, offer personalized updates, and check-in periodically to identify any new needs. It's important to provide value consistently, whether through resources, advice, or support, which helps to establish trust and loyalty over time.

When facing objections during a sales call, stay calm and listen attentively to the prospect’s concerns. Acknowledge their viewpoint, clarify any misunderstandings, and respond with factual information that addresses their issue. Reiterating the benefits of your product and how it solves their pain points is crucial in overcoming objections.

Familiarize yourself with the Reviewpro product by researching its features, benefits, and unique selling points before the interview. During your answer, highlight how the product fits into the hospitality industry and discuss its impact on customer satisfaction and operations, demonstrating your understanding and enthusiasm for the company’s solutions.

When answering this question, reflect on your alignment with the company’s values, mission, and the innovative nature of its products. Express your enthusiasm for contributing to a global team and your passion for the hospitality and retail industries, showing that you are ready to embrace new challenges and grow within Shiji Group.

Discuss any experience you have with CRM systems, particularly ZohoCRM, if applicable. Highlight your understanding of how CRM helps manage customer data, streamline processes, and track communication, which are essential for effective sales management and relationship building.

Share techniques such as setting daily and weekly goals, using task management tools, and prioritizing leads based on their level of interest. Emphasizing the importance of time blocking for calls and follow-ups will show your organizational skills and focus on productivity.

Staying motivated during challenging times requires setting personal goals, celebrating small wins, and maintaining a positive mindset. Surrounding yourself with supportive colleagues and engaging in training or skill development can also help rejuvenate your focus and determination to succeed in sales.

Emphasize your unique skills, such as fluency in multiple languages and your experience in sales, that will add value to the team. Showcase your enthusiasm for collaboration and knowledge-sharing, as well as your commitment to exceeding sales targets and enhanced customer relationships, which contributes to the overall success of Shiji Group.