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Implementation Consultant II, EDI/ERP - NetSuite image - Rise Careers
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Implementation Consultant II, EDI/ERP - NetSuite

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!   

  

Position Summary:  

Due to our continued growth & expansion, SPS Commerce is looking for an Implementation Consultant II who is Obsessed with Customers and has a Get After It attitude to join our Mid-Market Supplier Implementation team.  Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating. 

 

Our Implementation Consultants manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.  Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components.

 

Key Responsibilities:  

  • Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.
  • Execute installation, upgrades, testing, and system configuration as part of completing implementation project.
  • Create customer-specific business rules to meet customer and trading partner system and/or business requirements
  • Define and execute test plans to successfully integrate trading partners
  • Verify that maps and business rules function correctly prior to production install
  • Configure production installation and confirm connectivity with successful data flow
  • Monitor data flow and analyze, resolve or direct any required technical bug fixes
  • Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved.
  • Keep customer and other stakeholders informed of project progress.
  • Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates
  • Mentor team and provide informal leadership

 

Location:  

This role is either remote or hybrid out of one of our offices, based on the candidate’s location.  For hybrid office locations, we Succeed Together though in-person collaboration, balanced with remote work to provide flexibility. 

 

Required Qualifications:  

Consultant II:

  • Bachelor's Degree + 2 years of related experience OR  5 years of relevant experience with no degree.
  • Strong analytical, problem solving and troubleshooting skills.
  • Excellent organizational skills and ability to manage multiple projects concurrently.
  • Ability to apply, test, and re-configure data rules in order to produce desired results.

 

Preferred Qualifications:  

  • Experience with NetSuite related to B2B integration strongly preferred
  • 2-5 years software consulting or software implementation experience (highly preferred)
  • Familiarity with XML preferred
  • Experience with text editing and data mapping tools preferred
  • General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred

 

What We Offer:   

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.  

The annual salary range for this role is: $62,100 – $93,100. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.   

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   

   

Commitment to our Employees: 

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. 

 

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Average salary estimate

$77600 / YEARLY (est.)
min
max
$62100K
$93100K

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What You Should Know About Implementation Consultant II, EDI/ERP - NetSuite, SPS Commerce

Are you ready to take on an exciting challenge as an Implementation Consultant II, EDI/ERP at SPS Commerce? Located in the vibrant city of Minneapolis, we're on the lookout for individuals who are not only tech-savvy but also have a passion for enhancing customer experiences. In this role, you'll be part of our Mid-Market Supplier Implementation team, where you’ll spearhead the integration of our cutting-edge e-commerce solutions from the close of sale to handing off to Customer Operations. You’ll dive deep into understanding our clients' business models and ensure that all systems are prepped and ready for action. Your day-to-day tasks will cover everything from installation and testing to verifying data flow and resolving any bugs. With our commitment to fostering innovation and teamwork, you'll be encouraged to monitor the progress of projects, mentor team members, and apply your industry knowledge to stay at the forefront of tech trends. If you have a bachelor’s degree or equivalent experience, strong analytical skills, and previous consulting exposure, you might just be a perfect fit for the SPS family. Our culture is all about collaboration and celebration of diversity, creating a space where everyone can thrive. Join us in transforming the global retail supply chain and let’s succeed together!

Frequently Asked Questions (FAQs) for Implementation Consultant II, EDI/ERP - NetSuite Role at SPS Commerce
What are the responsibilities of an Implementation Consultant II at SPS Commerce?

As an Implementation Consultant II at SPS Commerce, you'll manage project tasks for integrating e-commerce solutions, ensuring communication between clients and their trading partners. Your role includes executing installations, building customer-specific business rules, defining test plans, verifying system functionality, and monitoring data flow. You're tasked with tracking project progress and keeping stakeholders informed, while also mentoring team members and maintaining industry knowledge.

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What qualifications are needed for the Implementation Consultant II position at SPS Commerce?

To qualify for the Implementation Consultant II role at SPS Commerce, candidates should possess a bachelor's degree along with two years of relevant experience, or five years of experience in lieu of a degree. Strong analytical and organizational skills are key, as well as experience with NetSuite and e-commerce integration being preferred. Familiarity with XML and data mapping tools enhances your candidacy, and having a proactive attitude towards problem-solving is essential.

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How does SPS Commerce support employee development for Implementation Consultants?

At SPS Commerce, we provide a nurturing environment that encourages continuous learning and growth. As an Implementation Consultant II, you will have opportunities to mentor others and gain insights from experienced colleagues. We also stay updated on emerging products and technologies, ensuring that you develop skills that align with industry advancements, which is vital for your personal and professional growth.

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Is remote work an option for the Implementation Consultant II role at SPS Commerce?

Yes, SPS Commerce offers flexibility with the Implementation Consultant II role by allowing remote or hybrid work arrangements based on your location. This approach supports work-life balance while fostering collaboration during in-person interactions in a hybrid setup, making it easy for you to engage fully with your team and clients.

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What is the salary range for the Implementation Consultant II position at SPS Commerce?

The annual salary range for the Implementation Consultant II role at SPS Commerce is between $62,100 and $93,100. The exact salary is determined by various factors, including your education, relevant skills, work history, and location, ensuring that our compensation reflects your individual experience and contributions.

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Common Interview Questions for Implementation Consultant II, EDI/ERP - NetSuite
Can you describe your experience with ERP systems, specifically NetSuite?

When answering this question, discuss any direct experience you have with NetSuite, highlighting specific projects you’ve worked on. Mention any relevant integrations you developed and how they improved business processes, showcasing your problem-solving abilities and technical expertise.

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How do you handle a situation where a client is unhappy with the implementation process?

Start by emphasizing active listening and identifying the core issues from the client’s perspective. Explain your approach to quickly address concerns, offer solutions, and maintain clear communication throughout the process, showcasing your customer-centric mindset.

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What steps do you take to ensure successful project delivery?

Outline your strategy for project management, including setting up timelines, monitoring progress, and collaborating with team members. Share examples of tools or methodologies you have used to ensure each project is delivered on time and meets client expectations.

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Describe a challenging implementation project you managed and how you overcame obstacles.

Share a specific example, detailing the challenges faced, the actions you took, and the results achieved. This structured response will demonstrate your critical thinking and ability to adapt under pressure while ensuring clients receive exceptional service.

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How do you stay updated with industry trends in e-commerce and ERP systems?

Discuss the resources you use to remain informed, such as professional groups, online courses, webinars, or industry publications. Highlight your commitment to continuous learning, as this is crucial for offering clients the best solutions.

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What methods do you use to test and verify data flows in ERP systems?

Explain your approach to creating and executing test plans that validate data integrity and system functionality. Highlight any tools or techniques you’ve used and how you ensure compliance with client specifications.

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How do you manage multiple projects simultaneously?

Demonstrate your organizational skills by describing your prioritization techniques and strategies for maintaining clear communication. Offering insight into project management tools you prefer will also showcase your efficiency.

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Can you provide an example of a creative solution you developed for a client?

Share an anecdote that illustrates your problem-solving skills and innovation. Focus on how you identified the client’s unique needs and crafted a solution that met those needs effectively, resulting in increased satisfaction.

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In your opinion, what role does communication play in successful project implementation?

Emphasize the importance of transparent communication at all stages of implementation. Discuss how proactive engagement with clients and stakeholders helps manage expectations, resolves issues quickly, and builds strong professional relationships.

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What qualities do you believe are essential for an Implementation Consultant II?

Highlight qualities such as strong analytical skills, attention to detail, customer obsession, and the ability to collaborate effectively with teams. You might also mention adaptability and a results-oriented mindset as crucial traits in this position.

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DATE POSTED
April 11, 2025

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