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Regulatory Change Management Program Manager, Vice President, Hybrid

Who we are looking for

We are looking for a Regulatory Change Management Program Manage, Vice President r to lead the successful enterprise-wide implementation of a RegTech vendor solution to optimize and scale the regulatory change management program. This role reports into the Head of the Global Regulatory Change Management Program Office and will interact on a daily basis with stakeholders across the lines of defense and vendor contacts.

The ideal candidate has strong expertise in risk management and experience designing, executing and/or evaluating regulatory change management programs in the financial services sector.

This role is based in Boston, MA or London, UK, and can be performed in a hybrid model (4 days onsite in US, 3 days onsite in UK) to match your needs and role requirements.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Regulatory Change Management Manager you will:

  • Lead the day-to-day implementation of a RegTech vendor solution to optimize and scale the regulatory change management program

  • Interact with the vendor contacts on a daily basis to research and resolve production issues, perform root cause analysis and collectively determine solutions and next steps

  • Manage the implementation plan, including related risks and dependences, and proactively address roadblocks escalating, as necessary

  • Serve as the primary contact for stakeholders across the lines of defense on implementation

  • Analyze existing processes in place to support the regulatory change management program and identify gaps and improvement opportunities, which may include revising business requirements to enhance system functionality, control development and/or procedural changes

  • Develop and maintain procedures, guidance and job aids to support execution of the regulatory change management program

  • Embed oversight and monitoring controls within the processes supporting the regulatory change management program

  • Create and deliver training to stakeholders across the lines of defense on the RegTech vendor solution and accompanying program changes

  • Coordinate with the firm’s risk assessment program teams (Risk and Control Self-Assessment, Compliance Risk Assessment) to support input of regulatory changes into these assessments

  • Develop and implement key metrics to monitor execution of the regulatory change management program

  • Prepare periodic reporting for senior management and governance bodies on implementation progress and regulatory changes

  • Act as a champion for change fostering collaboration and ensuring stakeholder buy-in

What we value

These skills will help you succeed in this role

  • Knowledge and understanding of global banking regulations and compliance risk management programs

  • Excellent program and change management skills

  • Strong analytical and problem-solving skills and attention to detail

  • Exceptional written and verbal communication skills with ability to successfully interface with all levels of management

  • Ability to effectively multi-task and maintain a positive attitude under pressure

  • Inclusive mindset that recognizes the value of a diverse global team and an ability to work across cultures with adaptability and flexibility

Education & Preferred Qualifications

  • Bachelor’s degree or equivalent

  • Minimum of 10+ years’ work experience in compliance, risk or legal within the financial services sector (large bank experience a plus)

  • Minimum of 5+ years direct work experience with designing and/or executing regulatory change management programs

  • Experience with RegTech vendor providers

  • Sound understanding of Federal Reserve SR 08-8

Additional requirements

Ability to work with team members and stakeholders across the all regions. This will include some meetings and calls at early or late times as necessary.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$110 000 - $177 500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Average salary estimate

$143750 / YEARLY (est.)
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$110000K
$177500K

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What You Should Know About Regulatory Change Management Program Manager, Vice President, Hybrid, State Street

At State Street, we’re on the lookout for a talented Regulatory Change Management Program Manager, Vice President to spearhead our regulatory change initiatives. This hybrid role based in Boston, Massachusetts will see you driving the implementation of a cutting-edge RegTech vendor solution designed to optimize our regulatory change management program. As the key liaison between various stakeholders and vendor contacts, your expertise will be vital in analyzing and resolving operational challenges. Within this dynamic environment, you'll harness your robust experience in risk management and regulatory programs to foster collaboration and ensure smooth communication across the lines of defense. The position requires keen analytical skills to identify gaps and opportunities for process enhancement, while also developing key metrics to track the progress and impact of our initiatives. We're looking for someone with a strong educational background and extensive experience in the financial services sector, particularly in designing and executing regulatory change management strategies. At State Street, we value innovative minds who are eager to make their mark on the industry. If you're passionate about making a difference in financial services and have a drive for excellence, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Regulatory Change Management Program Manager, Vice President, Hybrid Role at State Street
What are the main responsibilities of a Regulatory Change Management Program Manager at State Street?

The Regulatory Change Management Program Manager at State Street is crucial for leading the implementation of a RegTech vendor solution across the company. This includes managing daily interactions with vendor contacts, analyzing existing regulatory processes, and identifying improvement opportunities. They are also responsible for developing training for stakeholders, reporting implementation progress to senior management, and acting as the primary contact for various defense lines.

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What qualifications are necessary for the Regulatory Change Management Program Manager position at State Street?

To excel as a Regulatory Change Management Program Manager at State Street, candidates should possess a Bachelor’s degree or equivalent and have a strong background in compliance, risk, or legal within the financial services sector, ideally with at least 10+ years of relevant experience. It’s essential to have at least 5+ years specifically focused on regulatory change management programs, along with direct experience working with RegTech vendors.

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What skills are important for a Vice President of Regulatory Change Management at State Street?

Successful candidates for the Vice President of Regulatory Change Management role at State Street should demonstrate excellent program and change management skills, analytical prowess, and problem-solving abilities. Strong communication skills for engaging with stakeholders at all levels are essential, as is the ability to adapt in a high-pressure environment and maintain an inclusive mindset.

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What is the significance of the Regulatory Change Management Program Manager role at State Street?

The Regulatory Change Management Program Manager plays an essential role at State Street as their work directly influences the organization’s ability to navigate complex regulatory landscapes successfully. By optimizing regulatory processes and fostering collaboration across teams, this role contributes to the overall resilience and risk management capabilities of the firm, ensuring it meets the needs of institutional investors.

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What is the work environment like for a Regulatory Change Management Program Manager at State Street?

State Street offers a hybrid work environment for the Regulatory Change Management Program Manager position, allowing for a balanced schedule of in-office and remote work. The company is dedicated to creating a supportive atmosphere, emphasizing employee development, and promoting collaboration across its diverse teams.

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Common Interview Questions for Regulatory Change Management Program Manager, Vice President, Hybrid
Can you explain your experience with regulatory change management programs?

When discussing your experience with regulatory change management programs, focus on specific examples where you have led or contributed to major initiatives. Highlight your ability to analyze existing processes, identify gaps, and implement effective solutions while emphasizing your collaboration with various stakeholders.

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How do you handle challenging interactions with stakeholders regarding regulatory changes?

In situations with challenging stakeholder interactions, emphasize your communication skills and collaborative approach. Provide examples of how you’ve resolved conflicts by actively listening to concerns, facilitating discussions, and working to find common ground that addresses both regulatory needs and stakeholder perspectives.

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What approaches do you use to monitor the effectiveness of a regulatory change management program?

Discuss your experience in implementing metrics and performance indicators to track the success of regulatory change initiatives. Emphasize how you analyze this data to make informed adjustments to the program, ensuring continuous improvement and compliance.

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What is your understanding of RegTech solutions, and how have you applied them in past roles?

When explaining your understanding of RegTech solutions, detail any hands-on experience you’ve had with such technologies. Discuss specific tools you've used, how they improved compliance processes, and the benefits they brought to your previous organizations.

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Describe a time when you identified a major gap in a regulatory process. How did you address it?

Provide a specific example where you successfully identified a gap in a regulatory process. Outline the steps you took to analyze the issue, the solutions you proposed, and the collaborative efforts made to implement changes that enhanced the overall regulatory framework.

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How do you prioritize tasks when managing multiple regulatory changes?

Explain your approach to prioritization, focusing on how you assess the urgency and importance of each task. Describe tools or methodologies you use, like project management software or risk assessments, to ensure that critical changes are addressed efficiently.

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How do you ensure all team members understand new regulatory changes and their implications?

Discuss your strategies for conducting training sessions, creating guidance documents, and establishing onboarding processes to ensure team members are up-to-date with new regulatory changes. Highlight the importance of continuous education and adapting to various learning styles.

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What strategies do you use to foster collaboration among diverse teams?

Emphasize your teamwork skills and cultural adaptability. Discuss specific strategies you’ve used such as regular check-ins, inclusive meetings, and creating a team culture that values diverse perspectives, which aids in tackling regulatory complexities.

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Can you discuss a successful project you led in regulatory change management?

Share a detailed account of a successful project, outlining your role, the objectives, key challenges faced, actions taken, and the results achieved. Focus on what made the project a success and what you learned through the experience.

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What do you believe are the key trends impacting regulatory change management today?

Discuss current trends such as the rise of RegTech, increased regulatory scrutiny, and the importance of data analytics. Explain how these trends shape the responsibilities of a Regulatory Change Management Program Manager and the implications for financial institutions.

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At State Street, inclusion and diversity are embedded in our values and culture. We know that an inclusive culture and a diverse workforce make us stronger and more successful. In a fast-paced and evolving world, we make it a priority to ensure ...

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Full-time, hybrid
DATE POSTED
March 29, 2025

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