Consumer Loan Underwriter I

As a Consumer Loan Underwriter I at STCU, your primary responsibilities include analyzing consumer lending requests, ensuring compliance with STCU’s policies, and identifying potential risks in loan applications. You'll work closely with senior underwriters, verifying income, reviewing credit score exceptions, and contributing to the organization's strategic goals while ensuring timely loan processing.

To qualify for the Consumer Loan Underwriter I position at STCU, candidates must possess a high school diploma or equivalent, with some college education preferred. Additionally, a minimum of two years of experience in consumer loan origination is required, along with proficiency in MS Office programs such as Outlook, Word, Excel, and Teams.

Consumer Loan Underwriters I at STCU enjoy a comprehensive benefits package, which includes paid time off, 11 paid holidays, medical, dental, vision, and life insurance. You will also have access to training and career development, a success-sharing plan, and 401(k) matching contributions, as well as tuition reimbursement options.

Yes! The Consumer Loan Underwriter I position at STCU has the potential to transition into a fully remote role. Candidates should be comfortable working efficiently from home, managing their responsibilities in a fast-paced and deadline-oriented environment, with a Saturday work rotation included.

Successful Consumer Loan Underwriters I at STCU should demonstrate basic proficiency in consumer lending guidelines, organizational skills to manage loan turn-around times, and problem-solving abilities to identify and mitigate risks. Additionally, strong communication skills and the ability to work collaboratively with team members are vital for this entry-level role.

In your response, share specific examples of your experience in consumer loan origination, detailing the types of loans you handled and your familiarity with loan processing systems. Highlight your understanding of the underwriting process and any software tools you used.

Discuss your approach to analyzing a loan application, emphasizing the importance of verifying income, analyzing credit scores, and identifying potential red flags. Employers appreciate candidates who can demonstrate critical thinking and attention to detail.

Use STAR (Situation, Task, Action, Result) format to explain a specific challenge related to consumer lending. Focus on your thought process, the steps you took to resolve the situation, and the positive outcome that followed.

Explain your strategies for professional development, such as attending workshops, subscribing to relevant industry publications, or participating in webinars. Show your proactive attitude and commitment to staying knowledgeable.

Share your enthusiasm for STCU’s mission and values, emphasizing a alignment with your own commitment to serving others. Highlight the organization’s positive workplace culture and opportunities for career growth as motivating factors for your application.

Offer examples of your organizational skills and time management strategies, such as using checklists or task management tools. Emphasize your ability to remain calm under pressure while ensuring quality in your work.

Discuss your perspective on feedback as a growth opportunity. Provide an example of how you received constructive criticism in the past and how it helped you improve your performance.

Identify analytical skills, attention to detail, and communication as vital skills for a Consumer Loan Underwriter I. Explain why each skill is important for thoroughly assessing loan applications and working effectively with team members.

Describe your investigative approach to resolving inconsistencies. Show how you would gather additional information, communicate with the borrower for clarification, and consult with team members when necessary to ensure accuracy.

Emphasize that teamwork enhances collaboration and leads to better decision-making in loan underwriting. Stress how sharing insights and feedback with colleagues contributes to a positive workplace culture and improves outcomes for borrowers.