Senior Manager, Financial Crime Risk Management (US) Transaction Monitoring Governance and Reporting

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Department Overview:

The Financial Crime Risk Management (FCRM) Monitoring Program Risk – Transaction Monitoring Governance and Reporting team is responsible for providing central oversight of the Monitoring Coverage & Capabilities governance framework and leading reporting efforts to measure the overall health of the program.  This role will coordinate the Transaction Monitoring Governance Committee (TMGC) and TMGC pre-meeting, and will be expected to provide credible challenge of governance materials to ensure accuracy and relevance to the approval structure as defined by the Committee Mandate.  This role will also oversee the tracking of action items approved by TMGC and prepare reporting that reflects TM program performance.  The Senior Manager, FCRM Monitoring Program Risk - Transaction Monitoring Governance and Reporting (US) will prepare materials for, and facilitate escalations to, the FCRM Oversight Committee, as required, and partner with FCRM teams on a cross-functional basis to evaluate risk to the program.  This role will also be involved in the FCRM Risk Assessment process on behalf of the Monitoring Coverage & Capabilities program.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a highly complex, and/or diverse function for an area of significant risk, or scope
• Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management / enterprise areas
• Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Sets operational team direction and collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area

Education & Experience:

• Undergraduate degree or equivalent work experience 
• 10+ years experience

Customer Accountabilities:

• Oversees a function of enterprise FCRM Program professionals providing oversight and control related advisory services to FCRM partners
• Provides strategic direction on a broad and diverse range of complex global FCRM program activities
• Develops FCRM enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's FCRM Program
• Works with executive team, senior business management / partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory / compliance issues
• Contributes to the development and implementation of enterprise FCRM programs related to all aspects of FCRM legislation
• Meets with business (FCRM) partners and leaders to determine FCRM strategies and compliance culture
• Takes corrective action and recommends or implements changes to procedures, as required
• Leads role in managing and in responding to periodic exams/ audits and various regulatory bodies related to accountabilities
• Participates in / leads enterprise-wide or FCRM-focused special projects
• Oversees research, development and implementation of new processes, technologies or operating models
• Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promotes and monitors staff adherence to approved internal FCRM policies, procedures, standards and guidelines, in addition to those federally mandated
• Provides guidance, leadership, coaching and development to ensure operational results and professional / personal development objectives are achieved

Shareholder Accountabilities:

• Protects the interests of the organization – identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues
• Works closely with executive management team to support the development of business plans, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
• Works closely with key business leaders to develop business plans, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
• Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
• May manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness
• Provides mentorship to direct reports; and assumes responsibility to minimize operational and regulatory risk by complying with Bank Code of Conduct
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain knowledge of end-to-end processes and internal / external partners and regulatory requirements
• Provides input into the development, implementation, and monitoring of operating plans and expense budgets for the area, consistent with TD Bank strategies and objectives
• Prepares detailed reports and presentations for senior management and regulatory authorities, covering the effectiveness of processes and controls, and recommendations for necessary enhancements
• Contributes to the development of the business plan and operationalize the plan and deliver on assigned service or functionality
• Works closely with leaders to develop and operational the business plan and deliver on FCRM programs across the enterprise
• Plans and executes on strategic activities, reviews and communicates results and adjust tactics accordingly
• Proactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations
• Understands TDBG issues / parameters and guide others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to FCRM
• Ensures employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Leads relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
• Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• Coordinates and supports team and business (FCRM) partner FCRM related activities, as necessary

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance
• Contributes to the development of FCRM functional strategic priorities within their operational area or field of specialty
• Develops annual and/or long-term plans for own area and influences plans well beyond area managed
• Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
• Grows team expertise to align with FCRM / enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads and develops a high performing team of professional FCRM resources through talent acquisition, coaching/development and recognition; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Creates and fosters a cohesive team and promotes a positive work environment. Leads and follows up on action plans to improve employee experience
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where the team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for the function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.