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French & Italian Speaking Sales Development Representative

About The Role

  •  Make outbound phone calls to customers and prospects to set appointments for sales teams. Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and existing customers.

  • Explain the benefits of Thomson Reuters products and services to potential clients in a concise manner that creates further product curiosity.

  • Prospect new customers and leads assigned as part of a pooled resource group.

  • Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory.

  • Prospect identification, acquisition of contact data.

  • Run sales campaigns including creating sequenced email to create new sales opportunities.

  • Utilize social media platforms to connect and further score potential leads.

  • Pilot new sales enablement tools.

  • Key goals include volume of pipeline generated, number of appointments set, value of total pipeline created, total revenue of deals closed from appointments set, lead to response time.

About You

  • Native French & Italian written & spoken proficiency.

  • Bachelor's degree appreciated, but not required.

  • Experience with Microsoft excel (can maintain complex spreadsheets), and Salesforce.com (CRM) and other Sales Development tools are plus'

  • Agile Methodology

  • Communication

  • English Language is a must

  • Outbound Calls

  • Sales Technology

  • Business Processes

  • Microsoft Office

  • Relationship Building

  • Client Service

  • Delivering Value

  • Large Group Presentations

  • Sales Process

#LI-CM1

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

  • Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Social Impact:  Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.





Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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What You Should Know About French & Italian Speaking Sales Development Representative, Thomson Reuters

As a French & Italian Speaking Sales Development Representative at Thomson Reuters in the vibrant heart of Madrid, you’ll play a pivotal role in bridging the gap between our cutting-edge solutions and potential clients. Your primary mission is to connect with customers and prospects through outbound phone calls, setting valuable appointments for our dynamic sales teams. With your expertise, you'll identify and qualify new sales leads, diving deep into customer analytics and utilizing predictive marketing techniques. You’ll have the exhilarating opportunity to explain the numerous benefits of Thomson Reuters products, sparking curiosity and interest among potential clients. The role also involves robust prospecting, managing customer data, running creative sales campaigns, and leveraging social media to score new sales opportunities. A successful candidate will bring native-level proficiency in both French and Italian, alongside a knack for relationship building and communication. While a bachelor's degree is appreciated, it’s not a dealbreaker if you have the right drive and experience. The perks? From flexible working arrangements to industry-leading benefits and a culture rooted in inclusion, you won’t just be part of a team—you’ll be shaping the future of knowledge professionals. Ready to make an impact?

Frequently Asked Questions (FAQs) for French & Italian Speaking Sales Development Representative Role at Thomson Reuters
What are the key responsibilities of a French & Italian Speaking Sales Development Representative at Thomson Reuters?

The French & Italian Speaking Sales Development Representative at Thomson Reuters primarily focuses on making outbound calls to identify and qualify new sales leads. Key responsibilities include setting appointments for sales teams, explaining the benefits of products concisely, running sales campaigns, and utilizing social media for prospecting. This role is vital in generating and managing a healthy pipeline of opportunities.

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What qualifications are needed for the French & Italian Speaking Sales Development Representative position at Thomson Reuters?

To be a successful French & Italian Speaking Sales Development Representative at Thomson Reuters, candidates should have native proficiency in both languages. While a bachelor's degree is appreciated, it's not a strict requirement. Familiarity with CRM tools like Salesforce.com, agility in communication, and experience in sales technologies will be beneficial for this role.

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How does Thomson Reuters support work-life balance for its Sales Development Representatives?

Thomson Reuters understands the importance of work-life balance. The company offers flexible working arrangements through its Flex My Way initiative, allowing employees to manage their personal and professional obligations. This includes options to work from anywhere for up to 8 weeks a year, contributing to a supportive workplace culture.

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What career development opportunities are available for a Sales Development Representative at Thomson Reuters?

As a Sales Development Representative at Thomson Reuters, you will have access to a culture of continuous learning and development. The company invests in its employees through career growth programs, enabling them to tackle future challenges and enhance their skill sets, ensuring they can lead in an AI-enabled future.

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Why should I consider applying for the French & Italian Speaking Sales Development Representative role at Thomson Reuters?

Applying for the French & Italian Speaking Sales Development Representative position at Thomson Reuters offers the unique opportunity to engage with cutting-edge AI solutions, influence meaningful change in various professional fields, and benefit from industry-leading perks, including comprehensive health plans and a supportive work environment nurturing diversity and inclusion.

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Common Interview Questions for French & Italian Speaking Sales Development Representative
Can you describe your approach to making outbound calls in a sales role?

In preparing for this question, think about your strategy for making successful outbound calls. Discuss your preparation method, how you research potential leads, and the techniques you employ to engage and initiate conversations effectively. Include specifics about tracking call outcomes and refining your approach based on results.

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How do you handle objections during a sales call?

When addressing objections, outline your method to listen actively, validate the prospect's concerns, and respond with information that reinforces the value of your product. Sharing an example of a successful resolution can demonstrate your effectiveness in overcoming challenges.

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What experience do you have with CRM tools like Salesforce?

Discuss your familiarity with Salesforce, highlighting specific tasks you've managed, such as lead tracking, data entry, or reporting. If applicable, mention how these experiences enhance your ability to create and manage a sales pipeline effectively.

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What strategies do you use to generate new leads?

To answer this, share specific methods you employ for lead generation, such as referrals, networking, social media outreach, or attending trade shows. Mention how you evaluate and prioritize leads according to potential value and conversion probability.

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Describe a successful sales campaign you’ve conducted.

Provide insights into a sales campaign you've executed, mentioning goals, strategies, and outcomes. Discuss metrics such as leads generated or appointments set to quantify your success and illustrate your ability to achieve targets.

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How do you prioritize your tasks in a sales role with multiple leads?

Talk about your organizational skills, including how you employ tools or techniques to manage your workload. Discuss methods like categorizing leads based on urgency or potential value, ensuring that you use your time efficiently to maximize results.

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What motivates you in a sales environment?

Consider discussing intrinsic and extrinsic motivators, such as achieving targets, building customer relationships, or the thrill of closing a deal. Mention how a positive environment and teamwork in a company like Thomson Reuters enhance your motivation.

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How do you utilize social media for sales prospecting?

Detail your strategies for using platforms like LinkedIn or Twitter to connect with potential clients. Discuss how you research prospects, engage with their content, and build relationships online to generate leads effectively.

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What is your experience working in a multi-lingual sales environment?

Reflect on your experience working in multi-lingual settings, emphasizing your language skills and how they help you build rapport with clients. Discuss any strategies you've developed for communicating effectively across cultures.

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How do you ensure your sales approach aligns with company values, especially with a company like Thomson Reuters?

Talk about your commitment to ethical sales practices and how you align your sales strategies with the core values of integrity and customer focus at Thomson Reuters. Provide examples of how you apply these principles in your interactions with clients.

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Join Instructure as a Mid-Level Sales Development Representative to help introduce their Learning Platform to new clients in a remote environment.

Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...

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DATE POSTED
April 3, 2025

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