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Operations Assistant (Detroit)-Mandarin

Who Are We? 
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story

Responsibilities

l    Assist in receiving, dispatching, inspecting, handling and stocking inbound products; 

l    Receives returns, counts and confirms quantities, determines condition and completes paperwork; 

l    Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules; 

l    Communicates effectively with the other departments in the company; 

l    Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor;

l    Encourages safe work practices in others;

l    Arranges daily cycle count and follow variance; 

l    Weekly report updates; 

l    Other duties as assigned to the position

 

Qualifications

l    Bachelor or international equivalent; 

l    1 years of relevant experience preferred, no experiences is ok, everything will be trained; 

l    Moderate computer skills, assist in report data collection.

l    Strong responsibility, follow supervision, good communication skills

| Bilingual in Mandarin is required

Benefits

Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship. 

$18-22/hour during first three monthes, will increase after probationary period.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$36000K
$44000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Assistant (Detroit)-Mandarin, UniUni Logistics

If you’re looking to join a forward-thinking company in the logistics arena, look no further than the Operations Assistant position at UniUni in Detroit! As a key player in one of North America's premier last-mile delivery services, you'll become part of a dynamic team dedicated to delivering tens of millions of parcels across Canada and the rapidly expanding U.S. market. At UniUni, we pride ourselves on our innovative, tech-driven delivery model that not only meets our clients' needs but also brings a smile to their faces! Your day-to-day tasks will involve assisting in the reception, dispatch, inspection, and handling of products, with a primary focus on working collaboratively across departments. You’ll be instrumental in managing returns, arranging pick-ups, and maintaining seamless communication with our team and valued customers. This role requires attention to detail, as you'll conduct daily cycle counts and address any discrepancies. We're looking for someone who possesses a Bachelor’s degree or international equivalent, has moderate computer skills, and—most importantly—can communicate effectively in Mandarin. At UniUni, we’re not just offering a job; we’re providing a vibrant career path with ongoing training and ample growth opportunities, plus a variety of benefits. If you're excited to contribute to a thriving workplace where your skills can shine, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Operations Assistant (Detroit)-Mandarin Role at UniUni Logistics
What are the responsibilities of the Operations Assistant at UniUni?

As an Operations Assistant at UniUni, your responsibilities will include receiving and dispatching products, arranging for shipment pick-ups, and ensuring effective communication with other departments. You will also manage returns, conduct daily and weekly reports, and foster a safe work environment, making your role integral to the company's logistics operations.

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What qualifications are needed to apply for the Operations Assistant role at UniUni?

To be considered for the Operations Assistant position at UniUni, candidates should ideally hold a Bachelor’s degree or an international equivalent. While relevant experience is preferred, those without prior experience are still encouraged to apply, as training will be provided. Bilingual skills in Mandarin are a must, along with strong communication abilities and moderate computer skills.

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What training opportunities are available for the Operations Assistant at UniUni?

At UniUni, we believe in nurturing talent through continuous development. As an Operations Assistant, you will receive comprehensive training in logistics processes. Additionally, we offer a management training program designed to help employees like you envision and execute career growth, whether through lateral or upward moves within the company.

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What benefits does UniUni offer to Operations Assistants?

UniUni is committed to the well-being of our employees and offers a variety of benefits for Operations Assistants. This includes 401K contributions, dental, vision, and medical insurance, along with paid holidays, time off, and sick leave. We also provide H1B sponsorship and a structured salary increase following the probationary period, which starts at $18-$22/hour.

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What is the work environment like at UniUni for Operations Assistants?

The work environment at UniUni is energetic and collaborative. As an Operations Assistant, you’ll be part of a supportive team that values hard work and fun. We encourage safe work practices and open communication, creating a setting where every team member can thrive while professionally and personally developing their skills.

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Common Interview Questions for Operations Assistant (Detroit)-Mandarin
Can you describe your experience with logistics or warehouse operations?

When answering this question, highlight any relevant roles you've held, even if they're not in logistics. Discuss specific tasks you've performed, such as inventory management or coordination of shipments, and relate them back to how you'd effectively manage responsibilities in the Operations Assistant role at UniUni.

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How do you manage communication effectively with different departments?

Explain your approach to communication, emphasizing tools or strategies you use to ensure clear and concise interactions. Provide examples of how you've successfully navigated communication barriers or improved inter-departmental collaboration, tying it back to UniUni’s values.

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What steps would you take if an inventory discrepancy occurs?

Outline a systematic approach that starts with investigating the issue by reviewing records and taking physical counts. Emphasize the importance of effective communication with your team and supervisors to resolve discrepancies and prevent future issues, echoing the Operations Assistant responsibilities.

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How would you handle customer inquiries or complaints?

Describe your customer service philosophy and provide a step-by-step process for handling complaints, including active listening, empathy, and clear communication. Relate this back to UniUni's commitment to customer satisfaction.

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What do you know about UniUni's approach to last-mile logistics?

Demonstrate your knowledge of UniUni's innovative delivery model and the significance of last-mile logistics in e-commerce. Mention how you see your role as an Operations Assistant contributing to this mission, emphasizing your excitement about being part of the solution.

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How do you prioritize tasks in a fast-paced environment?

Share strategies you use for prioritization, such as assessing urgency and importance, and adapting to changing environments. Provide examples of how you’ve successfully managed multiple tasks simultaneously in past roles, highlighting skills relevant to the Operations Assistant position.

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Can you share an experience where you encouraged a safe work practice?

Reflect on a situation where you identified a safety concern and took initiative to address it. Describe your actions and the positive outcomes, reinforcing your commitment to safety—a key aspect of the Operations Assistant role at UniUni.

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What computer skills do you possess that would benefit this role?

Discuss specific software or systems you've used in the past, such as inventory management software or Microsoft Excel. Mention how you’ve utilized technology to improve efficiency and data handling, which is crucial for success as an Operations Assistant at UniUni.

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How would you cope with resolving a conflict between team members?

Talk about your approach to conflict resolution, emphasizing techniques such as mediating discussions, actively listening, and finding common ground. Offer examples of how addressing conflicts positively impacted teamwork and morale, which is vital in the Operations Assistant role.

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Why do you want to work at UniUni as an Operations Assistant?

Express your enthusiasm for UniUni's innovative logistics model and commitment to employee development. Discuss your passion for the logistics sector and how you envision contributing to the company's success in delivering exceptional service.

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Our Vision: Become the recognized leader and first choice for last mile delivery in North America. Our Mission: UniUni helps eCommerce companies thrive with innovative delivery model and cutting edge technology – as the most reliable, affordable,...

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Full-time, on-site
DATE POSTED
April 12, 2025

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