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Seasonal Ice Cream Server - 14th St NW

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring seasonal, part-time team members to work at our 14th St NW ice cream shop during the summer. Our team members are the ultimate Van Leeuwen ambassadors as they exemplify our world-class standards in everything they do. Our team members must have availability to work at least three shifts per week and past 1am. We are looking for self-starters who are easily able to work as a part of a team or alone. The ideal candidate is someone with amazing energy, fantastic people skills, and a love for ice cream!

Seasonal Part Time Ice Cream Servers at Van Leeuwen's scoop shops make $17.5  per hour + an average of up to $9 extra an hour with tips!

This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/03/2025 unless otherwise specified in the interview.

This role requires a local Department of Health Food Handlers License. DOH requires you're are 18 years or older.

JOB RESPONSIBILITIES

  • Prepare and serve guests all menu items in accordance with established service and build-out standards.
  • Process guest transactions of purchased menu selections at the register and receive/process payment.
  • Maintain store cleanliness and follow all proper sanitation guidelines.
  • Deliver excellent guest service to all customers.
  • Complete inventory tasks, as well as receive and arrange delivery from vendors and Van Leeuwen HQ.
  • Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards.

JOB REQUIREMENTS

  • Must be 18 years of age or older (18+)
  • Able to work 60 days from start date
  • Ability to operate POS system
  • Able to push/pull and lift 50 lbs. of weight
  • Able to work in a fast-paced environment
  • Flexible availability (at least three days a week)
  • Able to stand, bend and reach for prolonged periods of time
  • Food handlers certificate a plus
  • Barista experience a plus
Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse  environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

Average salary estimate

$36400 / YEARLY (est.)
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$36400K
$36400K

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What You Should Know About Seasonal Ice Cream Server - 14th St NW, Van Leeuwen Ice Cream

Are you ready to scoop up some smiles at Van Leeuwen Ice Cream? Our seasonal Ice Cream Servers at the 14th St NW location in Washington, D.C. play a vital role in creating a joyful atmosphere for our guests. Since 2008, we’ve been on a mission to make ice cream that really makes you feel good, and our team embodies that spirit! In this part-time role, you'll be the face of Van Leeuwen, preparing and serving delightful menu items while holding to our world-class service standards. We’re looking for individuals with fantastic energy, amazing people skills, and, of course, a love for ice cream! You should be available for at least three shifts per week, including late nights. If you're a self-starter who enjoys both teamwork and working independently, we want you! Plus, with competitive pay starting at $17.50 per hour and the potential to earn an additional $9 per hour in tips, you'll feel great about your summer job. Keep in mind that this position is seasonal; you'll be part of our vibrant community until October 3, 2025. To get started, you’ll need to be at least 18 years old and possess a local Department of Health Food Handlers License. Join us this summer at Van Leeuwen and help create a scoop-worthy experience for all our guests!

Frequently Asked Questions (FAQs) for Seasonal Ice Cream Server - 14th St NW Role at Van Leeuwen Ice Cream
What are the responsibilities of a Seasonal Ice Cream Server at Van Leeuwen Ice Cream?

As a Seasonal Ice Cream Server at Van Leeuwen Ice Cream, your primary responsibilities include preparing and serving a variety of delicious menu items in line with our established standards. You'll also handle guest transactions at the register, maintain the cleanliness of the store, ensure compliance with sanitation guidelines, and deliver excellent guest service. Inventory management and adherence to safety and grooming standards are also key parts of your role.

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What are the requirements to apply for the Seasonal Ice Cream Server position at Van Leeuwen Ice Cream?

To apply for the Seasonal Ice Cream Server position at Van Leeuwen Ice Cream, you must be at least 18 years old and possess a local Department of Health Food Handlers License. Additionally, candidates should be able to lift up to 50 lbs, work in a fast-paced environment, and have flexible availability for at least three shifts a week.

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How much do Seasonal Ice Cream Servers at Van Leeuwen Ice Cream earn?

Seasonal Ice Cream Servers at Van Leeuwen Ice Cream in Washington, D.C. earn $17.50 per hour, with potential earnings of up to $9 extra per hour in tips. This makes it not just a fun job, but also a rewarding opportunity during the summer months.

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Is prior experience necessary for the Seasonal Ice Cream Server role at Van Leeuwen Ice Cream?

While prior experience is not strictly required for the Seasonal Ice Cream Server role at Van Leeuwen Ice Cream, it can be beneficial. Experience in customer service, particularly in food service, and familiarity with operating a POS system and maintaining cleanliness standards will enhance your ability to excel in this position.

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What is the employment period for a Seasonal Ice Cream Server at Van Leeuwen Ice Cream?

The employment period for a Seasonal Ice Cream Server at Van Leeuwen Ice Cream is seasonal and generally runs until October 3, 2025, unless otherwise specified. This role is designed for the peak summer months and requires a commitment to work during this busy period.

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Common Interview Questions for Seasonal Ice Cream Server - 14th St NW
How would you ensure excellent customer service as a Seasonal Ice Cream Server at Van Leeuwen Ice Cream?

To provide excellent customer service as a Seasonal Ice Cream Server at Van Leeuwen Ice Cream, I would greet each customer with a warm smile, actively listen to their order, and engage with them by suggesting flavors and sharing knowledge about our menu. It's all about creating a friendly atmosphere where customers feel valued.

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Can you describe a time when you worked in a fast-paced environment?

In previous roles, I often had to manage multiple tasks under pressure, such as handling cash transactions while serving customers during rush hours. I prioritized effectively by staying organized and maintaining a positive attitude, which helped me keep the service efficient and enjoyable for everyone.

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Why do you want to work at Van Leeuwen Ice Cream?

I want to work at Van Leeuwen Ice Cream because I believe in the brand's mission to spread happiness through good ice cream. I admire the creativity involved in making your unique flavors and would love to contribute to an environment that values joy and community.

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How do you handle customers who are upset or dissatisfied?

When dealing with unhappy customers, my approach is to listen attentively to their concerns without interruption. I would empathize with their feelings, apologize if necessary, and work collaboratively to find a resolution that satisfies them, demonstrating that their experience is important to me.

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What does teamwork mean to you in a seasonal role like this?

Teamwork in this seasonal role means collaborating effectively with my colleagues to ensure a smooth operation throughout busy shifts. It involves communicating openly, supporting one another, and pooling our strengths to create an enjoyable experience for both customers and staff.

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What is your experience with food safety and sanitation?

I am familiar with food safety and sanitation protocols and understand that maintaining cleanliness is critical in any food service environment. I have received training in proper handwashing, surface sanitation, and safe food handling practices that I apply diligently.

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How do you prioritize tasks during a busy shift?

During busy shifts, I prioritize tasks based on urgency and the needs of the customers. First, I ensure we are serving waiting customers quickly, then I take care of cleaning high-traffic areas and restocking supplies as needed to maintain service efficiency.

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What makes a successful Ice Cream Server at Van Leeuwen?

A successful Ice Cream Server at Van Leeuwen is someone who is friendly, attentive, and passionate about ice cream. They demonstrate strong communication skills, can multitask effectively, and embody the welcoming spirit of the brand while providing guests with a memorable experience.

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How would you promote seasonal flavors to customers?

I would promote seasonal flavors by engaging customers with recommended pairings and sharing the story behind each flavor. Enthusiastically describing unique ingredients or the creation process would pique their interest and encourage them to try something new.

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What steps would you take to maintain the cleanliness of the serving area?

To maintain the cleanliness of the serving area, I would ensure to frequently wipe down surfaces, keep utensils organized, and promptly clean any spills. Understanding that sanitation is vital not only for health but also for creating a welcoming environment is crucial in this role.

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Van Leeuwen Ice Cream is an artisan ice cream company specializing in organic & natually occuring ingredients. The company offers traditional & vegan selections. Founded in 2008, Van Leeuwen Ice Cream has locations throughout New York & ice cream ...

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Part-time, on-site
DATE POSTED
April 3, 2025

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