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Acceptance Solutions, Senior Sales Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) North Africa, Levant & Pakistan (NALP) expansion plans. Working in strategically targeted countries, this role will be focused on appraising the market opportunity and delivering strategies that enable Visa Acceptance Solutions (Cybersource) to identify, qualify and contract opportunities to retain and grow our clients’ base and portfolios in the Levant cluster.

This is an account management position, and as such the candidate must possess strong commercial acumen and extensive payments industry knowledge to be a spokesperson for the organization both internally and externally.

•            Direct responsibility for Visa Acceptance Solutions (Cybersource) business in Levant markets, inclusive of sales of online payment, fraud management solutions and ancillary products to enterprise level clients, PAYFACs, Acquirers, Merchants and global organizations.

•            Create and develop sustainable long-term relationships with key customers.

•            Manage close working partnerships with Visa Inc. stakeholders in Levant markets, including Country Managers, Business Development Managers, MS&A Leader and Country Risk Managers.

•            Responsible for maintaining business opportunities and building a pipeline of activity from initial qualification to delivery of revenue.

•            Interface with country leads on key elements of product expansion, demonstrating deep financial insight and collaboration with key stakeholders.

•            Leveraging internal resources and marketing programs as well as industry knowledge and personal sphere of influence to ensure all internal stakeholders are appropriately engaged to ensure successful conclusion and implementation of key opportunities.

•            The post holder will be the interface for Visa Acceptance Solutions (Cybersource) in Levant markets and as such should present themselves as credible and confident with the ability to negotiate at Senior Management as well as being comfortable with enterprise procurement processes

•            Demonstrating experience in ecommerce, omni-commerce and digital payments

•            Report to management regularly and provide timely updates on both Pipeline and Forecasts for all product lines and services

•            Negotiation of pricing and discounts as well as contractual terms within set parameters

•            Build and understanding of the product and regulatory requirements within the country so Visa Acceptance Solutions (Cybersource) can position its services appropriately for successful expansion.

•            Create and execute against change management requirements, implement best practice and maintain as strong focus on internal efficiency and functional collaboration. Lead initiatives which have a direct impact on customer engagement and be an advocate of a 'customer first' approach.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualification
•8 or more years of relevant work experience with a Bachelor Degree or at least
5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or
2 years of work experience with a PhD

Preferred Qualification
•Proven experience of successfully developing & maintaining business in a
start-up/growth environment (i.e. early stage company or new division in
existing company)
•Proven experience of successfully managing complex and large accounts is
desired
•Experience in selling products or solutions, preferably enterprise Software,
BPM, SaaS, Professional Services, or IT industries. Payment services
experience strongly desired.
•Ability to interpret different data sources and extrapolate learnings and identify
possible course of action / correction
•Ability to think strategically and develop go-to-market plans, with a willingness
to develop high-quality tools, collateral, presentations to execute your vision
•Strong buyer journey and sales enablement orientation—message, buying-
cycle-savvy, understanding of sales methodologies customer business
process focused, effective tools/proof.
•Expertise in analyzing and managing closed-loop marketing/sales processes
•Significant customer relationship management and influencing skills in a
solution sales environment
•Significant experience of working with customers who have complex multi
region operations with aggressive growth plans
•Demonstrated experience of constructing strategic plans and successfully
executing against them with a collaboration mindset
•Must be able to skillfully prioritize and manage concurrent projects and issues.
•Self-starter, well-structured and solution oriented
•Committed to service excellence and added value through exceeding client
expectations and anticipating client needs. Works in close partnership with
clients to achieve their aims and develop a mutually beneficial working
relationship.
•Possesses a clear understanding of the broader competitive environment and
forges strategic links outside the business.
•Provides clear, long term strategic direction supported by clear objectives while
building new approaches and strategies needed for the company to evolve.
•Co-ordinates and implements departmental guidelines that support the group
strategy, clearly communicates/cascades insights and information to
appropriate stakeholders.
•Engages with others to proactively think about responding to competitor
moves, external threats, or emerging business opportunities.
•Achieves results by driving self and others to achieve results and surpass
goals using sound processes that reflect governance discipline and
efficiencies.
•Consistently strives to achieve and improve upon quality standards expected
by colleagues and clients.
•Works across boundaries and in partnership with others to achieve goals.
•Identifies growth areas/new opportunities for business by anticipating future
needs/trends in industry. Seeks out internal/external perceptions and data,
uses these to shape strategic plans.
•English & Arabic speaker

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Acceptance Solutions, Senior Sales Manager, Visa

As a Senior Sales Manager for Acceptance Solutions at Visa in Amman, Jordan, you will take on an exciting sales role that focuses on driving Visa's Acceptance Solutions (Cybersource) expansion in the North Africa, Levant & Pakistan (NALP) region. Your goal will be to assess market opportunities and create strategies to help Visa's clients thrive. You’ll be responsible for managing key relationships with enterprise-level clients, including Merchants and Financial Institutions, and work closely with Visa Inc. stakeholders to deliver exceptional payment solutions, fraud management, and ancillary services. The ideal candidate possesses a strong commercial acumen and an in-depth understanding of digital payments, e-commerce, and omni-commerce. You’ll be the face of Visa Acceptance Solutions in the Levant, representing the company with confidence and negotiating effectively with senior management. Building strong, sustainable relationships with customers is key, as you will also be responsible for maintaining a robust pipeline of opportunities from qualification to revenue generation. Experience in handling large accounts and familiarity with procurement processes will be vital for success in this position. If you possess a blend of strategic thinking and relationship-building skills, come join us at Visa, where you can make a significant impact in connecting individuals and businesses through seamless payment technologies.

Frequently Asked Questions (FAQs) for Acceptance Solutions, Senior Sales Manager Role at Visa
What qualifications do I need to be a Senior Sales Manager at Visa?

To qualify for the Senior Sales Manager position at Visa, candidates should have at least 8 years of relevant work experience along with a Bachelor’s Degree. Alternatively, an Advanced Degree with 5 years' experience, or a PhD with 2 years of experience will also be acceptable. Furthermore, proven experience in the payments industry, specifically in managing complex accounts and dealing with enterprise clients effectively, is highly desirable.

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What are the responsibilities of a Senior Sales Manager at Visa?

As a Senior Sales Manager at Visa, you will be responsible for driving the Acceptance Solutions business across Levant markets. This includes developing sales strategies, maintaining strong relationships with key clients, managing the sales process from qualification to revenue, and collaborating with internal stakeholders to ensure successful product implementation. Additionally, you will maintain a pipeline of opportunities and provide regular updates to management.

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What skills are essential for a Senior Sales Manager at Visa?

Essential skills for the Senior Sales Manager role at Visa include strong commercial acumen, excellent negotiation abilities, and a thorough understanding of the payments landscape. Candidates should also possess strategic thinking skills, a customer-focused mindset, and the ability to manage multiple projects concurrently. Strong relationship management and influencing skills in a solution sales environment are also critical.

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What is the work environment like for a Senior Sales Manager at Visa?

The work environment for a Senior Sales Manager at Visa is versatile and dynamic, combining remote work with in-office time, making it a hybrid position. You’ll collaborate with various departments while also having the chance to engage with clients face-to-face. The emphasis is on teamwork, innovation, and achieving results in a supportive culture that values professional growth and client satisfaction.

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How does Visa support the career growth of its Senior Sales Managers?

Visa is committed to employee development and provides various opportunities for career growth for Senior Sales Managers. This includes access to ongoing training, a collaborative work environment, career progression pathways, and mentorship programs. Visa encourages its employees to pursue professional development and continuously enhance their skills in the ever-evolving payments industry.

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Common Interview Questions for Acceptance Solutions, Senior Sales Manager
Can you describe your experience managing large enterprise accounts as a Senior Sales Manager?

In answering this question, highlight specific examples of large accounts you managed, detailing the strategies you employed to maintain and grow these relationships, the challenges faced, and the results achieved. Emphasize your ability to navigate complex decision-making processes and how your approach aligns with Visa’s client-first philosophy.

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How do you approach developing sales strategies for a new market?

When confronted with this question, showcase your research methodology to identify market trends and opportunities. Talk about the importance of competitive analysis, understanding customer needs, and aligning your strategies with organizational goals. Use past experiences where your strategies led to successful outcomes in market expansion.

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What techniques do you use to engage and retain clients?

Discuss your client engagement techniques such as personalized communication, regular feedback sessions, and proactive service offerings. Mention how you prioritize long-term relationships over short-term gains and share examples of successful interventions you implemented to enhance customer satisfaction and retention.

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How do you stay updated on industry trends in payments and technology?

In your response, emphasize your commitment to continuous learning. Discuss how you follow industry publications, attend relevant conferences, and participate in networking groups. You may also talk about practical applications from these insights in your sales strategy or discussions with clients.

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Can you provide an example of a successful negotiation you led with a key client?

Choose a specific negotiation instance and break down the steps you took, including your preparation, understanding of the client's needs, and the successful outcomes achieved. Highlight how this experience aligns with Visa’s mission of mutual benefit and added value in business relationships.

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How do you ensure that internal stakeholders are effectively engaged in your sales process?

Discuss your methods for cross-department collaboration, such as organizing regular check-ins, using collaborative tools, and ensuring transparent communication. Share an example where this engagement contributed to closing a significant deal or resolving a complex issue.

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What is your approach to handling objections during the sales process?

Explain your thoughtful approach to objections, focusing on active listening, empathizing with the client’s concerns, and providing clear, factual information that alleviates their worries. Use specific instances to illustrate how you successfully turned objections into opportunities.

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In your opinion, what are the key metrics to track in sales?

When answering, highlight metrics such as sales volume, client acquisition rates, retention rates, and sales pipeline health. Emphasize the importance of aligning metrics with strategic sales objectives and how tracking these metrics has influenced your sales tactics.

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What do you consider the most critical factor in building successful client relationships?

Discuss your belief in transparency, trustworthiness, and consistent engagement as pivotal to client relationships. Share anecdotes that illustrate how these factors have helped you foster loyalty and long-term partnerships, particularly in the payments sector.

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How do you prioritize your tasks and manage your time effectively in a fast-paced sales environment?

Discuss your strategies for prioritization, such as using task management tools or the Eisenhower matrix. Provide examples of how you manage competing priorities and ensure that crucial tasks align with strategic sales objectives, demonstrating effective time management skills.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
March 19, 2025

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