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Digital Media + System Engineering Product Manager - job 17 of 19

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The Digital Media Engineering and Productivity Systems Engineering teams are the backbone in defining and deploying next-generation technologies around real-time communication and productivity tools for all Visa employees. The technology these teams are responsible for truly affects the way Visa employees work and communicate with one another.

These engineering teams own all the Audio/Visual (AV) infrastructure, conference room technologies, video conference applications, enterprise event platforms, enterprise voice, workplace applications, Microsoft Exchange, VDI (Citrix), SFTP. This includes managing system requirements, evaluating cutting-edge technologies, design, development, integration, quality assurance, implementation, automation, and security assessments.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

Essential Functions:

Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
Maintain a product backlog, facilitate backlog grooming and drive prioritization.
Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
Deeply understand the needs of the business in utilizing Audio/Visual (AV) systems, Microsoft productivity tools, Citrix, and SFTP file sharing.

Work with Workplace Experience and Facilites, and IT engineering to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
Derive insights from data and help drive decision making.
Maintain release plans and publish release notes to stakeholders.
Provide oversight to develop user guides, user training materials.
Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About Digital Media + System Engineering Product Manager, Visa

Join Visa as a Digital Media + System Engineering Product Manager in Foster City, where you'll dive into the heart of next-generation communication and productivity tools. Our Engineering teams are fundamental in shaping how Visa employees collaborate, utilizing innovative technologies to enhance work dynamics. You'll manage crucial Audio/Visual (AV) infrastructures and oversee a range of technologies such as enterprise voice systems, video conference applications, and workplace applications. Your role will involve assessing project requests, developing detailed user stories, and collaborating with various business units to prioritize and deliver on our goals. We're in search of a passionate, self-driven individual who possesses exceptional organizational skills coupled with strong analytical thinking. Your communication prowess, both written and verbal, will be key in bridging gaps between teams and ensuring seamless integration of new features and solutions. Get ready to participate in sprint planning, engage in user research, and work closely with engineering to translate business needs into tangible outcomes. If you’re a creative problem solver with a can-do attitude and experience in managing software/hardware solutions, then this is the opportunity for you.

Frequently Asked Questions (FAQs) for Digital Media + System Engineering Product Manager Role at Visa

What are the responsibilities of a Digital Media + System Engineering Product Manager at Visa?

As a Digital Media + System Engineering Product Manager at Visa, your role encompasses managing the intake process for project requests, maintaining and prioritizing a product backlog, and translating user needs into clear user stories. You'll be the primary liaison between business units, ensuring effective communication and delivery of product features that enhance our Audio/Visual systems and productivity tools.