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Director, Risk Business Partner, Issuing Solutions - job 9 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
min
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

Are you ready to take on the challenge of being the Director, Risk Business Partner at Visa in San Francisco? In this exciting role within the Product and Payment Services Risk (PPSR) organization, you will play a pivotal role in overseeing Visa's strategic pillars while managing the risk profile of Issuing Solutions. Your mission? To cultivate and enhance risk management capabilities across various business units, including Pismo. You’ll lead a dedicated team to not only identify and assess potential risks but to effectively communicate these to Visa’s Senior Management. As a trusted advisor, you will help shape key risk decisions and strengthen controls across diverse teams. Your expertise will be essential in collaborating with stakeholders such as Client Services, Finance, Legal, and Technology to ensure adherence to Visa’s Risk Management Frameworks. This role isn’t just about oversight; it's about driving a culture of risk management and resilience within the organization. You’ll be at the forefront of significant change initiatives, helping to infuse risk management practices into the veins of operational processes. With a strategy that connects Visa’s risk appetite with Issuing Solutions’ objectives, you'll guide your team in monitoring risk management effectiveness and advocating for continuous improvement. Join Visa, where your knowledge and experience will empower you to transform the way the organization perceives and mitigates risk, ensuring a robust and secure operational framework for the future!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the key responsibilities of the Director, Risk Business Partner at Visa?

As the Director, Risk Business Partner at Visa, you will oversee risk management capabilities for Issuing Solutions, manage a team to enhance risk profiles, and collaborate with product teams to apply effective risk mitigation. Additionally, you will be responsible for communicating key risks to senior management and driving compliance initiatives associated with risk programs.

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What qualifications are required for the Director, Risk Business Partner position at Visa?

To thrive in the Director, Risk Business Partner role at Visa, candidates should possess a strategic understanding of the payments industry, demonstrated experience in risk assessment, and strong leadership skills. A background in risk management, compliance programs, and cross-functional collaboration is also essential.

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How does the Director, Risk Business Partner contribute to Visa's Risk Management Framework?

The Director, Risk Business Partner at Visa plays a crucial role in embedding risk management practices within the organization. By collaborating with various business units and advocating for compliance with Visa's Risk Management Framework, you ensure risks are adequately identified, monitored, and mitigated, aligning operations with corporate risk appetite.

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What personal traits are important for a successful Director, Risk Business Partner at Visa?

A successful Director, Risk Business Partner at Visa should be highly knowledgeable, competent, and seen as an agent for change. Strong communication skills to aggregate and relay complex risk information to senior management, along with the ability to foster teamwork in cross-functional environments, are vital personal traits for success.

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What does the hybrid work format for the Director, Risk Business Partner at Visa entail?

The hybrid work format for the Director, Risk Business Partner role at Visa means that upon selection, the hiring manager will determine the number of days in the office. This flexibility is designed to promote work-life balance while enabling effective collaboration with team members and stakeholders.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience with risk management in the payments industry?

To answer this question effectively, share specific instances from your past roles where you evaluated risks and implemented strategies in the payments sector. Highlight the methodologies you employed, such as risk assessments or compliance programs, and the outcomes of your initiatives.

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How would you approach embedding a risk management culture within an organization?

In your response, emphasize the importance of leadership buy-in and cross-departmental collaboration. You could discuss initiatives like training programs for staff, developing risk champions, and creating transparent communication channels to ensure that everyone understands and prioritizes risk management.

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What strategies would you use to communicate risk profiles to senior management?

Discuss your approach to simplifying complex risk data into digestible formats, such as visual presentations or summary reports. Mention how you'd focus on key metrics, potential impacts, and recommended actions to engage senior management in crucial decisions effectively.

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How do you keep up with evolving regulations and industry standards related to risk management?

Explain your strategies for staying informed, such as participating in industry conferences, subscribing to professional journals, or engaging with industry groups. Staying ahead of regulatory changes is critical, so demonstrate your commitment to continuous learning and adaptation.

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What is your experience with compliance programs like NBIA or RCSA?

Provide examples of how you've successfully implemented or overseen compliance programs in previous positions. Discuss any specific challenges you encountered and how you overcame them, demonstrating your performance metrics and the resultant improvements in compliance.

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Describe a time when you had to challenge a decision made by a first-line function.

Share a particular scenario where you identified a potential risk in a decision-making process. Explain the approach you took to raise your concerns, the alternative solutions you proposed, and how it positively impacted the organization’s risk exposure.

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How do you ensure the effectiveness of risk management measures you implement?

Your answer should reflect your monitoring processes, like establishing key risk indicators (KRIs) and conducting regular audits. Focus on how you analyze data to measure effectiveness, allowing for timely adjustments in strategy to maintain an acceptable risk profile.

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What tools or systems have you used for risk management?

Discuss specific risk management tools or software you've used, such as risk registers, dashboard reporting systems, or analytic software. Emphasizing your familiarity with modern technology enhances your proficiency in managing risk effectively.

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How do you approach cross-functional collaboration in risk management?

Illustrate how you've built relationships across different departments to foster communication and collaboration. Highlight specific projects where you successfully orchestrated input from various teams to achieve comprehensive risk management solutions.

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What do you believe is the most significant risk currently facing the payments industry?

Identify a relevant risk facing the industry, such as cyber threats or regulatory changes. Discuss your perspective on its impact and the strategies you believe organizations should employ to mitigate this risk effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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