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Director, Risk Governance - Third Party Lifecycle Management - job 38 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

Join Visa as the Director, Risk Governance - Third Party Lifecycle Management in vibrant Austin, and become an integral part of our Third-Party Lifecycle Management Program (TLMP) team! In this full-time position, you'll play a vital role in managing Visa’s third-party risk, engaging with clients and stakeholders, and ensuring our governance and oversight processes are top-notch. This isn’t just about managing contracts; it’s about linking with strategic partners, refining processes for efficiency, and leading exit strategies with finesse. Your knack for developing strong relationships will shine as you oversee the non-supplier relationships and enhance our internal policies. You’ll also be at the forefront of mentoring your team, shaping their growth in a positive, inclusive atmosphere. As Director, you’ll report directly to the Senior Director of Strategy and Governance, driving the core objectives of TLMP while collaborating with various stakeholders to align with Visa's corporate goals. Your insights into payments and Fintech will help you craft innovative solutions, ensuring our risk management practices are not just compliant, but also ahead of the curve. With a hybrid work model that allows for flexibility—you’ll be in the office three days a week—this role combines leadership, strategy, and a touch of creativity. If you’re results-driven and excited about shaping the future of third-party risk management, we want to hear from you!

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the primary responsibilities of the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management at Visa is responsible for overseeing the entire lifecycle of third-party risks, developing policies for non-supplier relationships, and engaging with key stakeholders to ensure compliance and risk management. This role includes coordinating responses to client inquiries, enhancing processes for better efficiency, leading exit strategies for third-party relationships, and managing reporting and analytics to support decision-making.

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What qualifications are needed for the Director, Risk Governance - Third Party Lifecycle Management position at Visa?

Candidates for the Director, Risk Governance - Third Party Lifecycle Management position at Visa typically need a combination of extensive experience in risk management, strong leadership capabilities, and a solid understanding of the payments and Fintech industries. A background in governance, compliance, as well as excellent communication skills to maintain stakeholder relationships, is also essential.

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How does the Director, Risk Governance - Third Party Lifecycle Management ensure compliance with Visa’s policies?

The Director, Risk Governance - Third Party Lifecycle Management ensures compliance by developing robust frameworks for non-supplier third-party relationships, overseeing thorough risk assessments, and implementing internal policies and best practices. Regular training and updates for stakeholders also play a crucial role in maintaining compliance with Visa's standards.

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What type of work environment can a Director, Risk Governance - Third Party Lifecycle Management expect at Visa?

At Visa, the work environment for a Director, Risk Governance - Third Party Lifecycle Management is supported by a hybrid model, encouraging flexibility while fostering collaboration. With expectations to be in the office three days a week, you’ll join a positive team that values inclusivity and professional development in a dynamic atmosphere.

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What key skills are important for success as the Director, Risk Governance - Third Party Lifecycle Management at Visa?

Success as the Director, Risk Governance - Third Party Lifecycle Management at Visa requires strong leadership, strategic problem-solving abilities, exceptional communication skills, and a deep understanding of third-party risk management processes. Additionally, expertise in analytics to effectively oversee reports and dashboards is crucial for guiding decision-making.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
How would you describe your approach to managing third-party risk?

Discuss your structured methodology for assessing, monitoring, and mitigating risks associated with third-party vendors. Highlight your experience with frameworks and tools that you have used to foster effective communication and ensure compliance.

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Can you explain how you have improved processes in previous roles related to risk management?

Provide specific examples of process improvements you have initiated in past positions. Detail the outcomes of those enhancements, focusing on efficiency gains and better stakeholder engagement to demonstrate your impact.

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What strategies do you employ to maintain strong relationships with stakeholders?

Discuss your communication techniques and relationship management strategies. Mention any tools or practices you implement to ensure ongoing engagement and responsiveness to stakeholder needs.

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How do you prioritize and manage competing risks from multiple third parties?

Explain your prioritization framework that takes into account the nature of risks, compliance requirements, and the potential impact on the organization. Share examples of how you’ve successfully balanced these competing interests in the past.

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Describe a successful exit strategy you have developed for a third-party vendor.

Illustrate an exit strategy you have implemented, emphasizing planning, communication, and risk mitigation measures. Discuss the successful outcomes and lessons learned to showcase your strategic thinking.

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What tools do you use for risk reporting and analytics?

Mention specific tools or software you are proficient in that are relevant for risk reporting and analytics. Emphasize how you leverage data to inform decision-making and improve risk management practices.

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How do you stay updated with the latest trends in risk management and Fintech?

Share your practices for ongoing learning and networking in the industry. Mention relevant resources, conferences, or professional groups where you keep current on risk management developments.

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What is your experience with leading a team in a risk management context?

Detail your leadership style and experience managing teams. Highlight how you promote development and foster a collaborative environment, providing specific examples.

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How would you assess the effectiveness of the TLMP at Visa?

Discuss your approach to evaluating risk management programs, including key performance indicators (KPIs) and how you utilize stakeholder feedback to refine processes.

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What challenges do you anticipate in the role of Director, Risk Governance - Third Party Lifecycle Management?

Identify potential challenges in third-party risk management today, such as evolving regulations or technological advances. Articulate how you plan to address these challenges proactively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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