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Issuing Specialist Seller - job 11 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller, Visa

Are you ready to take your sales expertise to the next level? Join us as an Issuing Specialist Seller at our innovative firm in Wilmington! We're looking for a dynamic individual with a rich background in financial services, specifically within the FinTech landscape, to drive sales and foster relationships with program managers and issuers. As part of our Value-Added Services Sales team, you'll play a crucial role at the intersection of technology and finance, working collaboratively with cross-functional teams such as Sales Operations, Product, and Marketing. You’ll spend your time understanding the unique challenges and emerging trends in the payments ecosystem, allowing you to craft tailored solutions that meet the needs of our clients. Plus, with moderate to extensive travel, you'll have the chance to connect face-to-face with key decision-makers and represent our brand at industry conferences. If you're ready to leverage your insights and strategic thinking to close deals and enhance client satisfaction, then this hybrid role is the perfect opportunity for you to shine. Your success will be pivotal in promoting Visa’s objectives, ensuring that everyone benefits from the best way to pay and be paid. We’re excited to see how you can elevate our Issuing Solutions and contribute to a vibrant team culture that welcomes creative problem-solving and innovative thinking.

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What are the primary responsibilities of an Issuing Specialist Seller at our company?

An Issuing Specialist Seller plays a vital role in driving sales within the financial services industry by understanding the complexities of FinTech and the needs of issuers. You'll be responsible for prospecting clients, closing deals, and collaborating with various internal teams to ensure seamless client experiences. This position requires staying on top of emerging trends and building relationships with key stakeholders to meet their needs effectively.

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What qualifications are ideal for the Issuing Specialist Seller position?

Ideal candidates for the Issuing Specialist Seller role should possess significant experience in financial services, particularly in FinTech. A deep understanding of the payments ecosystem, strong sales skills, and the ability to navigate complex organizations are essential. Experience with Microsoft Dynamics is a plus, alongside skills in relationship management and solution selling.

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Is travel required for the Issuing Specialist Seller role?

Yes, the Issuing Specialist Seller position entails moderate to extensive travel. This includes attending client meetings, industry conferences, and partner events. Engaging with clients face-to-face is vital for relationship building and understanding their specific needs.

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What does a typical day look like for an Issuing Specialist Seller?

A typical day for an Issuing Specialist Seller involves a mix of strategic planning and execution. You'll spend time prospecting new clients, following up on leads, coordinating with cross-functional teams to prepare sales materials, and attending meetings to directly engage with clients. Staying informed about industry trends and competitors is also essential to tailor solutions effectively.

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What skills are beneficial for success as an Issuing Specialist Seller?

Success as an Issuing Specialist Seller hinges on strong analytical and communication skills, as well as a deep knowledge of the FinTech landscape. Relationship management, negotiation abilities, and a customer-centric mindset are essential. Familiarity with sales tools, particularly Microsoft Dynamics, will also enhance your effectiveness in this role.

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Common Interview Questions for Issuing Specialist Seller
Can you describe your experience in the financial services sector relevant to the Issuing Specialist Seller role?

When answering this question, be specific about your past roles in financial services, focusing on your experiences related to FinTech and issuers. Highlight any successful projects or sales you managed, detailing how you navigated challenges and delivered results.

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What unique challenges do you think FinTech issuers face today?

In your response, mention challenges such as regulatory changes, technology integration, and evolving customer expectations. Emphasize how understanding these challenges can drive your sales strategy and client relationships, showcasing your knowledge of the industry.

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How do you identify potential key decision-makers within issuers?

Discuss the steps you take for research and relationship building. You might mention leveraging LinkedIn, attending industry events, and using past connections to identify stakeholders who can impact sales decisions. It's important to show your strategic approach to networking.

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What is your experience with collaborative sales strategies?

Share examples of how you've worked with cross-functional teams, detailing your role in aligning sales efforts with Product, Marketing, and Client Services. Explain how collaboration enhanced your ability to meet client needs and achieve sales goals.

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How do you give proposals and presentations that resonate with clients?

Highlight the importance of understanding client pain points and requirements. Discuss how you tailor your presentations to address specific client needs while showcasing the capabilities of your solutions effectively.

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Can you describe a time when you had to negotiate a deal?

Provide details about a specific negotiation, focusing on your approach, strategies used, and the outcome. It's important to demonstrate problem-solving abilities and how you managed the interests of both your organization and the client.

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What role does market research play in your sales process?

Emphasize the significance of market research in understanding competitive landscape, identifying opportunities, and informing your sales strategy. Relate this to how it can help in targeting the right clients and tailoring your approach.

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How do you ensure high client satisfaction throughout the sales process?

Describe your approach to client communication and follow-ups, including how you set expectations and gather feedback. Your answer should illustrate your commitment to a positive client experience and relationship management.

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What sales tools are you familiar with, and how have they helped you in your previous roles?

Mention relevant sales tools, particularly Microsoft Dynamics, and describe how you've utilized them to track leads, manage client relationships, and analyze sales data. Provide examples of how these tools improved your sales processes.

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Why is the role of Issuing Specialist Seller important for our company?

In your answer, discuss the impact of the Issuing Specialist Seller on sales growth and client relationships. Highlight how this role connects the company with the rapidly evolving FinTech landscape and how it contributes to achieving Visa’s broader objectives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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