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Issuing Specialist Seller: National - job 30 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Issuing Specialist Seller: National, Visa

Are you ready to take the next step in your sales career? National is on the lookout for an enthusiastic and skilled Issuing Specialist to join our vibrant Wilmington team! As the Issuing Specialist, you will play a pivotal role in driving our value-added services sales strategy specifically tailored for Tier 1 Issuers within the financial services industry. This isn’t just about making sales; it’s about building meaningful relationships across complex organizations and helping clients navigate the ever-evolving payment ecosystem. You’ll collaborate with cross-functional teams — from Generalist Sellers to Product and Marketing experts — to develop tailored proposals that truly resonate with client needs. Your expertise in understanding the unique challenges faced by Issuers will help you actively prospect, negotiate, and close new opportunities while ensuring client satisfaction remains a top priority. We believe in the power of partnership, and you'll work closely with Account Executives to identify high-potential clients, nurture key relationships, and create winning strategies that align with our mission to uplift everyone, everywhere. With moderate to extensive travel needed to attend client meetings and industry events, no two days will be the same in this hybrid role. If you're passionate about leading with a value-based sales methodology and are eager to champion our innovative solutions, your future at National as an Issuing Specialist awaits!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the primary responsibilities of an Issuing Specialist at National?

As an Issuing Specialist at National, you will be responsible for understanding the payment ecosystem, particularly on the Issuer side, and developing sales strategies that align with client needs. You’ll actively prospect for new clients, nurture existing relationships, and collaborate with cross-functional teams to ensure proposals and presentations highlight our value-added solutions effectively.

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What qualifications are required for the Issuing Specialist position at National?

Candidates for the Issuing Specialist role at National should have significant experience in the financial services sector, especially with Tier 1 Issuers. A deep understanding of payment solutions, excellent negotiation skills, and the ability to navigate complex organizations are essential. Familiarity with Microsoft Dynamics is also beneficial.

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How does the Issuing Specialist collaborate with other teams at National?

The Issuing Specialist works closely with various teams at National, including Sales Operations, Product Management, and Marketing. This collaborative approach ensures that all client proposals are comprehensive and that the solutions offered cater to the specific challenges faced by Issuing clients, enhancing overall client satisfaction.

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What is the travel requirement for the Issuing Specialist role at National?

The Issuing Specialist position at National necessitates moderate to extensive travel. You’ll be attending client meetings, conferences, and other industry events, allowing you to connect directly with key decision-makers and understand market dynamics.

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What opportunities for growth does the Issuing Specialist position at National offer?

National’s Issuing Specialist role presents various opportunities for professional growth, including enhancing your sales expertise, expanding your knowledge of the financial services landscape, and building a robust network within the industry. You will also engage in continuous learning by collaborating with diverse teams and participating in strategic initiatives.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience with Tier 1 Issuers in the financial services industry?

When answering this question, highlight your specific experiences working with Tier 1 Issuers, focusing on the challenges you faced, how you navigated organizational complexities, and any successful sales strategies you implemented.

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How do you prioritize your sales activities as an Issuing Specialist?

In your response, explain your method for prioritizing sales activities, possibly by discussing how you assess client potential, market dynamics, and use tools like Microsoft Dynamics for tracking your progress and insights.

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What approach do you take in developing sales strategies for financial services clients?

Detail the steps you take to craft sales strategies, emphasizing your understanding of client needs, industry trends, and your ability to collaborate with various teams to create tailored solutions. Use specific examples to illustrate your approach.

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Can you discuss a time when you successfully closed a deal with an Issuer?

Provide an example that showcases your sales techniques, understanding of the Issuer's challenges, and how you built trust with key stakeholders to successfully close the deal.

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How do you stay updated on industry trends and regulatory changes?

Explain the resources you utilize, such as industry publications, networking events, or professional associations, to stay informed. Illustrate how this knowledge aids your role as an Issuing Specialist.

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What is your experience with cross-functional collaboration?

Share a specific instance where you worked with different teams, elaborating on how this collaboration led to improved client outcomes and contributed to achieving sales targets.

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How would you handle a situation where a client is unsatisfied with a proposed solution?

Discuss your approach to conflict resolution, emphasizing active listening, empathy, and the importance of addressing client concerns promptly to find a mutually beneficial solution.

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What sales methodologies are you familiar with, and how do you apply them?

Talk about the sales methodologies you’ve used, such as value-based selling, and provide examples of how you’ve applied them to achieve successful outcomes in your previous roles.

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Why do you want to work as an Issuing Specialist at National?

Illustrate your passion for the role by connecting your career goals with National’s vision and mission. Emphasize your enthusiasm for contributing to the company’s impact in the financial services sector.

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What metrics do you use to measure your sales success?

Discuss the key performance indicators you track, such as client acquisition rates, revenue growth, and client satisfaction scores, and how you use those metrics to adjust your sales strategies accordingly.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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