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Product Manager, Global Card Products - job 3 of 21

Position Overview

The Product Manager will focus on organizational design, helping to create and manage department operations for the Global Card Products team. The Product Manager joins the Planning and Operations team responsible for designing and running the departments “operating system”, to coordinate and facilitate strategic and operational outcomes with speed, consistency, and high quality.  Your role will be crucial in building positive relationships, helping the team gain expertise through insights and information exchange, and delivering with consistency.

The Global Card Products department handles all consumer card-based payments, including Credit, Debit, Prepaid, BNPL, and Flex solutions and capabilities. Additionally, the department manages segment strategies such as Affluent, Card Benefits and all related technology platforms and infrastructure.

Essential Functions

  • Design, deliver, and run efficient and effective operating frameworks:
    • Design and implement mechanisms to alert, track, and accelerate OKRs and KPIs
    • Collaborate with various departments to define stakeholder engagement models and reporting mechanisms to achieve business goals.
  • Proactive management of high-visibility executive reporting:
    • Oversee the monitoring, reporting, and alignment of OKRs and KPIs.
    • Coordinate activities with Consumer Products (CP) and Global Portfolio Ops (GPO) teams.
    • Lead business reviews and create narratives/content for various audiences (i.e. PPT, data visualization) that provide strategic insights and updates to senior leadership and partners.
    • Lead quarterly budgeting and forecasting processes across the team and with Finance.
  • Coordinate and facilitate stakeholder engagement:
    • Manage prioritization activities for shared service resource allocation (i.e., Technology, Design, Data Science, Product Marketing, Dashboards).
    • Build relationships with global and regional product management, marketing, design, data sciences, technology, finance, and other internal stakeholders.
    • Facilitate to business reviews and provide insights to senior leadership.
  • Drive innovation and assist with managing the technology portfolio, collaborating with Product Owners to refine and prioritize shared resources.  This provides a unique opportunity to gain an understanding of all Products within the portfolio.
  • Lead special projects that span a variety of product management disciplines, based on individual areas of interest, capabilities and capacity:
    • Identify and recommend process improvements within the team, with stakeholders, and for clients (e.g., client onboarding, product delivery PLM, tech portfolio management) and continually assess optimization opportunities
       

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager, Global Card Products, Visa

Are you ready to take your career to the next level as a Product Manager for Global Card Products at a leading company in Foster City? This role is a fantastic opportunity to spearhead organizational design and be at the forefront of creating and managing department operations for our dynamic Global Card Products team. In this position, you'll join the Planning and Operations team and be responsible for coordinating strategic and operational outcomes with incredible speed and quality. Your day-to-day will involve building positive relationships, sharing insights, and ensuring that we consistently deliver exceptional results. You will oversee all consumer card-based payments – from Credit and Debit to Prepaid and BNPL solutions. In addition, you will manage segment strategies and the related technology platforms, making your contribution critical to our success. You’ll design effective operating frameworks, track our OKRs and KPIs, and engage with stakeholders across various departments to achieve our business goals. You will also lead business reviews and create compelling narratives for our senior leadership, offering important insights into our progress. With the hybrid nature of the position, you will have the flexibility of working from home while also enjoying in-person collaboration when needed. If you're excited about driving innovation and improving processes in product management, this might just be the perfect role for you!

Frequently Asked Questions (FAQs) for Product Manager, Global Card Products Role at Visa
What are the responsibilities of a Product Manager, Global Card Products at this company?

As a Product Manager for Global Card Products, your responsibilities will include designing efficient operating frameworks, tracking OKRs and KPIs, managing stakeholder engagement, and leading business reviews. You'll also coordinate activities with the Consumer Products and Global Portfolio Ops teams, and drive innovation in product management.

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What qualifications are needed for the Product Manager position in Global Card Products?

To thrive as a Product Manager in Global Card Products, you should have a strong background in project management, excellent analytical skills, and the ability to build relationships across various stakeholders. Additionally, experience in financial services or card products is a significant advantage.

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How does the Product Manager role engage with technology and design teams?

The Product Manager will work closely with technology and design teams to prioritize shared resources and improve product delivery. You’ll collaborate on special projects that leverage both your leadership and innovative thinking to enhance our technology portfolio.

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Can you describe the work environment for the Product Manager, Global Card Products?

This position offers a hybrid work environment, meaning you will enjoy the flexibility of remote work while also participating in essential in-office collaborations as directed by your hiring manager, ensuring a balance between independence and teamwork.

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What opportunities for advancement does the Product Manager position in Global Card Products offer?

The Product Manager position opens up multiple avenues for advancement as you gain insights into all products within the portfolio. You will have the opportunity to lead special projects and recommend process improvements, showcasing your capabilities and contributing to your professional growth.

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Common Interview Questions for Product Manager, Global Card Products
How do you prioritize tasks as a Product Manager?

To effectively prioritize tasks, I assess urgency and impact on project goals. I utilize frameworks such as the Eisenhower Matrix and ensure alignment with stakeholder expectations, which is crucial for the role of Product Manager in Global Card Products.

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Describe a time when you managed a challenging project.

I once managed a project with tight deadlines and multiple stakeholders. I facilitated cross-team communication, tracked progress through regular check-ins, and utilized project management tools to keep everything organized, demonstrating key skills relevant to the Product Manager position.

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How do you handle conflicts within your team?

Conflicts are best addressed through open communication. As a Product Manager, I encourage team discussions and provide a safe space for differing opinions, helping to facilitate resolutions that align with team goals and improve collaboration.

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What metrics do you use to measure product success?

I focus on metrics such as user engagement, customer satisfaction scores, and retention rates. For the Global Card Products role, tracking relevant KPIs and OKRs will help ensure that we meet our strategic objectives.

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Can you give an example of leading a team through change?

Certainly! In a previous role, I led my team through a significant product pivot. We held regular briefings to align everyone on our new direction, provided training sessions, and encouraged feedback, which streamlined the transition and motivated the team.

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What tools do you find most useful for project management?

I frequently use tools like Asana and Trello for task management and project tracking, alongside data visualization tools like Tableau to present insights effectively. These tools enhance my efficiency as a Product Manager in Global Card Products.

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How do you ensure stakeholder alignment throughout a project?

Regular updates and feedback loops play a critical role in ensuring stakeholder alignment. I maintain clear communication through meetings and dashboards that keep everyone informed about project status, which is pivotal for a Product Manager.

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What innovation have you introduced in your previous roles?

In a past position, I introduced an agile framework which expedited product iterations and improved our ability to respond to market changes. This proactive approach is something I would bring to the Global Card Products role as well.

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How do you approach budgeting and forecasting?

My approach to budgeting involves thorough data analysis and collaboration with finance teams. I review historical trends and align forecasts with strategic goals, which is essential for the Product Manager, Global Card Products role.

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What is your experience with consumer card-based products?

I have significant experience managing consumer card products, including Credit and Debit offerings. My work has involved market analysis, customer research, and developing product features that resonate with users, aligning well with the responsibilities of the Product Manager position.

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April 4, 2025

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