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Senior Staff Machine Learning Engineer- AI Governance - job 3 of 3

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

AI Governance (AIG) Engineering team is part of the Data and AI Platform (DAP) technology organization in Visa. The team’s mission is to provide a Trustworthy AI – an engineering solution for Visa to achieve centralized AI excellence across Visa. We aim to develop, assess and deploy AI systems in a responsible and trustworthy way at Visa. This is a fantastic opportunity to join the effort undergoing in building the AI Observatory product for Visa. The AI Observatory product provides an inventory of ML models and AI systems, oversight for model’s full lifecycle, and governance of all model’s accuracy, transparency, fairness, and robustness. We are also uplifting domain-specific models to the unified AI Governance framework and streamline the modeling efforts to a centralized AI excellence across Visa.  

 As a Machine Learning Engineer in AI Governance engineering team, you will have the unique chance to make a direct and meaningful impact by delivering solutions that power AI Governance engineering solution. You will design, enhance, and build solutions dealing with the next generation AI/ML and Generative AI technology and be an agent of transformation. We deliver and support strategic goals and have a lasting impact on our enterprise. We aim to stay ahead of the curve adapting to the advancement of Generative AI and keep our business miles ahead of our competitors.    

 Essential Functions:

  • You will leverage sound architectural principles to implement effective and efficient solutions.  

  • You will use Generative AI tools to expedite your delivery. 

  • You will play a pivotal role in developing an advanced Responsible AI platform using the newest Generative AI technology. Your responsibility will include addressing evolving challenges in AI governance, and responsible and trustworthy AI. 

  • You will explore and evaluate emerging technologies, third-party solutions, and prototype and strategize their adaptation within Visa. Specifically, work with agentic frameworks such as LangGraph, LangChain, and APIs like OpenAI, Llama and implement Retrieval-Augmented Generation (RAG), Fine-Tuning, Reinforcement Learning techniques. 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • Experienced with high-performance imperative languages including Python, Java, React.js, Next.js, full-stack web development.
  • Experienced Big data and distributed computing platforms such as Hadoop, Spark, Docker, Kubernetes, and Airflow.
  • Experience in ML, AI and Generative AI model and applications development.
  • Strong understanding of agentic frameworks such as LangChain, LangGraph, AutoGen, CrewAI, etc.
  • Experience with OpenAI or Anthropic or Llama API and developing applications that leverage its capabilities.
  • Familiarity with Retrieval-Augmented Generation (RAG) techniques.
  • Hands on experience with Pre-Training, Fine-Tuning, Reinforcement Learning.
  • Understanding of Model Bias, Fairness, Model Explainability and Model Drift.
  • Prior experience in Google Cloud Vertex AI, AWS SageMaker or Azure Machine Learning Studio is a plus.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 174,500.00 to 253,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$213850 / YEARLY (est.)
min
max
$174500K
$253200K

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What You Should Know About Senior Staff Machine Learning Engineer- AI Governance, Visa

Join Visa as a Senior Staff Machine Learning Engineer in AI Governance, where you'll be at the forefront of innovating trustworthy AI solutions! In this pivotal role within the Data and AI Platform (DAP), your mission will be to help shape and maintain a robust AI ecosystem that emphasizes transparency, fairness, and accountability across Visa's extensive network. With over 259 billion payments transactions happening yearly, your contributions will directly impact how AI is leveraged responsibly in financial technology. You'll be responsible for developing the AI Observatory product, an essential tool for governing models throughout their lifecycle, ensuring they meet high standards of accuracy and robustness. As you collaborate with a talented team, you'll explore the latest in Generative AI and agent frameworks to create solutions that not only meet, but set, industry standards. Your work will make a difference not just for Visa, but for consumers and businesses globally. This is your chance to join a purpose-driven team dedicated to delivering innovative and impactful technologies. Plus, with a hybrid work model, you can enjoy flexibility while making significant strides in AI governance. If you're passionate about advancing AI technologies while ensuring ethical standards, this role is perfect for you. Come and be a part of a company that's committed to lifting up communities through intelligent solutions that connect the world securely and efficiently. Experience an inspiring career path at Visa, where your expertise will help shape the future of payments and AI governance!

Frequently Asked Questions (FAQs) for Senior Staff Machine Learning Engineer- AI Governance Role at Visa
What are the primary responsibilities of a Senior Staff Machine Learning Engineer at Visa?

As a Senior Staff Machine Learning Engineer at Visa, your primary responsibilities involve designing and building AI governance solutions that ensure responsible and trustworthy AI practices. You'll be developing the AI Observatory product, which will oversee machine learning models and address challenges in AI governance. You’ll also explore and implement cutting-edge technologies, working with both Generative AI tools and agent frameworks like LangChain and LangGraph.

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What qualifications are needed to be considered for the Senior Staff Machine Learning Engineer position at Visa?

For the Senior Staff Machine Learning Engineer role at Visa, candidates should possess 8+ years of relevant experience with a Bachelor's degree, or 5 years with an advanced degree such as a Master's or PhD. Proficiency in programming languages like Python and Java, as well as experience with machine learning and AI technologies, is essential. Familiarity with frameworks related to AI governance and big data platforms will also give candidates a competitive edge.

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How does Visa ensure ethical practices in AI as a Senior Staff Machine Learning Engineer?

Visa is committed to ethical AI practices, and as a Senior Staff Machine Learning Engineer, you'll play a key role in this mission. You'll implement solutions that focus on model fairness, accuracy, and transparency while addressing model bias and drift. Continuing to innovate within the AI Observatory product will ensure that Visa adheres to industry regulations and upholds ethical standards across all machine learning applications.

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What technologies will I work with as a Senior Staff Machine Learning Engineer at Visa?

In your role as a Senior Staff Machine Learning Engineer at Visa, you'll work with advanced technologies such as Python, Java, distributed computing platforms like Hadoop and Spark, and Generative AI tools. You'll also engage with APIs from OpenAI and leverage Retrieval-Augmented Generation techniques to enhance AI model effectiveness while ensuring compliance with governance standards.

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What is the work environment like for the Senior Staff Machine Learning Engineer at Visa?

The work environment for a Senior Staff Machine Learning Engineer at Visa is dynamic and collaborative, situated in an office setting with a hybrid work model. This allows employees to enjoy both in-person interactions with team members and flexibility. The role requires effective communication and interaction with various stakeholders, contributing to a culture of innovation and excellence in AI governance.

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Common Interview Questions for Senior Staff Machine Learning Engineer- AI Governance
Can you describe your experience with AI governance frameworks?

In your response, highlight specific projects you have worked on that involved implementing AI governance frameworks, detailing how you ensured model accountability and compliance with ethical standards. Use examples to illustrate challenges you faced and how you overcame them.

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How do you stay updated with emerging technologies in AI?

Discuss your methods for staying current in the field of AI, such as following relevant industry publications, attending conferences, participating in webinars, or being part of professional networks. Share any specific areas of interest you have in new AI technologies and how you leverage that knowledge in your work.

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What experience do you have with Generative AI tools?

Provide examples of projects where you utilized Generative AI tools, describing the specific technologies implemented, the goals of the project, and the outcomes achieved. Emphasize your understanding of how to integrate these tools ethically and effectively in governance solutions.

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How do you handle challenges related to model bias?

In your answer, demonstrate your awareness of model bias issues by discussing techniques you use to analyze and mitigate bias in machine learning models. Provide examples where you successfully addressed bias and promoted fairness in AI solutions.

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Can you explain the importance of model explainability in AI?

Discuss the critical role that model explainability plays in AI governance, especially concerning user trust and regulatory compliance. Provide examples from your experience that highlight how you implemented explainability measures in AI projects.

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Describe a project where you led a team in developing an AI solution.

Detail your leadership experience by outlining the project’s objectives, the team's composition, the methodologies used, and the results achieved. Highlight your specific leadership style and how you motivated your team to achieve the project goals.

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What strategies do you employ to ensure the effectiveness of AI models?

Discuss strategies such as continuous monitoring, regular retraining, and employing performance metrics to ensure AI models remain effective over time. Share how these strategies have played a role in your past projects.

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How do you approach collaboration with cross-functional teams in AI projects?

Describe your experience collaborating with various teams, such as data scientists, product managers, and business stakeholders. Emphasize communication practices and frameworks you use to ensure alignment and successful outcomes in AI projects.

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What do you consider when evaluating the success of an AI initiative?

Outline key performance indicators and metrics you believe are essential for assessing the success of AI initiatives, focusing on aspects like model accuracy, user adoption, and compliance with regulatory standards. Provide examples to support your criteria.

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How do you plan to contribute to Visa's AI governance initiatives?

Communicate your understanding of Visa's goals in AI governance and how your skills and experiences align with those objectives. Share ideas on potential areas for improvement and innovation that you can bring to Visa as a Senior Staff Machine Learning Engineer.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 7, 2025

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