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Sr. Manager, Strategy & Business Operations - job 5 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

At Visa, based in Foster City, we're on an exciting journey, and we're looking for a talented Sr. Manager, Strategy & Business Operations to join our dynamic Global Data Office. Here, data isn't just a part of our business; it's the fuel that powers our innovative strategies and policies, paving the way for insightful growth. As our Sr. Manager, you'll play a pivotal role in executing our business priorities, helping transform data into actionable insights for consumers, businesses, and communities alike. This position is all about collaboration, and you will work closely with stakeholders from various levels to ensure alignment on key data objectives. Your responsibilities will include everything from coordinating Quarterly Business Reviews and OKRs to supporting our Head of Business Operations in synthesizing critical information. Your strong analytical and strategic skills, combined with your operational expertise, will allow you to navigate through our complex matrix organization seamlessly. You'll be at the forefront of innovations in Data & AI, working alongside key Product and Technology leaders. If you thrive in a fast-paced environment and are passionate about leveraging data for business success, then this role at Visa may just be the perfect fit for you. Join us to help shape the future of data and play a crucial part in driving our data-related businesses forward, all while fostering a culture of excellence and innovation.

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What are the main responsibilities of the Sr. Manager, Strategy & Business Operations at Visa?

The Sr. Manager, Strategy & Business Operations at Visa is responsible for facilitating seamless communication across Product and Platform leads, managing relationships with internal stakeholders, supporting the Head of Business Operations, and leading special projects. This position is essential for consolidating business deliverables and ensuring alignment on critical data priorities.

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What qualifications are needed for the Sr. Manager, Strategy & Business Operations role at Visa?

Candidates for the Sr. Manager, Strategy & Business Operations at Visa should possess strong analytical, strategic, and collaborative skills. The ideal individual will have significant operational experience and a solid understanding of technologies in the payments ecosystem, along with exceptional interpersonal skills required to operate across a matrix organization.

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How does the Sr. Manager support ongoing data initiatives at Visa?

The Sr. Manager, Strategy & Business Operations at Visa actively supports data initiatives by acting as a trusted advisor to the Head of Business Operations, driving the development of internal presentations, and leading the tracking of operational metrics. This role ensures that data strategies align with broader business objectives.

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What is the work environment like for the Sr. Manager, Strategy & Business Operations at Visa?

Visa offers a hybrid work environment for the Sr. Manager, Strategy & Business Operations role, blending both in-office and remote work. The specific expectations for in-office days will be confirmed by the hiring manager but expect a collaborative and innovative atmosphere.

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What makes the Sr. Manager, Strategy & Business Operations position appealing at Visa?

This role is appealing because it places you at the forefront of Data & AI innovation at Visa, offering opportunities to engage with key product and technology leads. It's a chance to play an integral role in shaping the future of data while fostering a culture of continuous improvement and excellence.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you describe your experience with managing business operations in a data-driven environment?

When addressing this question, emphasize specific projects or processes you have managed that required an understanding of data analytics. Discuss how you facilitated operations in complex environments and the outcomes of your initiatives related to data strategies.

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How do you prioritize and manage multiple projects as a Sr. Manager?

Show your mastery of prioritization techniques by sharing how you assess project impact, stakeholders involved, and timelines. Discuss tools or methods you use to keep projects organized and your strategies for ensuring collaboration across teams.

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What strategies do you employ to foster communication across various teams?

In your response, detail your approach to building relationships and enhancing communication. Provide examples of successful strategies you’ve utilized and how you adapt your communication style based on the audience to ensure clarity and engagement.

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Describe a challenging project you've led and how you brought it to successful completion.

Use the STAR method (Situation, Task, Action, Result) to outline a challenging project where you played a crucial role. Focus on your leadership skills, the hurdles you faced, and how your strategic approach led to positive outcomes.

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How do you ensure alignment on critical data priorities among different stakeholders?

Discuss specific methods you use to engage stakeholders and keep them informed. Mention techniques for synthesizing information and facilitating discussions, ensuring everyone's voice is heard and aligned with the project's goals.

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What is your approach to tracking and monitoring operational metrics?

Explain how you define key performance indicators (KPIs) relevant to business operations. Talk about the tools you use for tracking metrics and how you leverage this data to drive continuous improvement in operations.

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How do you keep abreast of changes in the payments ecosystem and data technologies?

Express your commitment to ongoing learning, whether through professional networks, industry conferences, or online courses. Highlight specific topics or technologies you follow closely and how you apply that knowledge in your role.

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Can you provide an example of how you've implemented process improvements in a previous role?

Share a specific example where you identified inefficiencies, proposed changes, and worked collaboratively to implement the solutions. Highlight the positive impacts of these improvements on the organization's operations or metrics.

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What role do you believe data plays in shaping business strategies?

Discuss the integral role of data as a business asset that informs decision-making and strategy formation. Illustrate your perspective with examples of how data can drive innovation and improve operational efficiencies.

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How would you describe your leadership style when managing cross-functional teams?

Reflect on your leadership philosophy, focusing on collaboration, transparency, and trust-building. Provide examples of how you’ve led teams through challenges and celebrated their successes to foster a positive work culture.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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