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Sr. Systems Engineer, Virtualization/Linux Engineering - job 12 of 17

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization/Linux Engineering , Visa

Join Visa as a Sr. Systems Engineer in Virtualization/Linux Engineering and make a significant impact within our Operations and Infrastructure Organization based in beautiful Highlands Ranch! If you have a passion for all things infrastructure, automation, and improving system agility, this role is a fantastic fit. We’re looking for someone who thrives in dynamic environments, has stellar analytical skills, and can easily communicate complex concepts. Your days will involve overseeing the security and availability of our systems infrastructure, tackling incident resolutions, and collaborating with various teams to enhance our infrastructure support. You’ll work with cutting-edge automation tools like Ansible and Chef, as well as monitoring solutions like Splunk and Grafana. Our position is hybrid, allowing you to balance remote work and in-office days while being part of a collaborative team. Be prepared for a weekend shift that could be either a 4x10 or a 5x8 arrangement. Your knowledge and experience with Linux, ESX/VCNTR, Docker/Kubernetes, and more will be paramount as you navigate the complexities of our infrastructure. At Visa, you’ll not only contribute to maintaining our high standards of service but also lead investigations to root out service failures. If you are ready to engage in a rewarding career that nurtures your passion for technology, check out this opportunity with Visa!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization/Linux Engineering Role at Visa
What are the main responsibilities of a Sr. Systems Engineer at Visa?

As a Sr. Systems Engineer in Virtualization/Linux Engineering at Visa, your primary responsibilities include maintaining the security and availability of systems infrastructure, handling incident resolution, and collaborating with Engineering and Platform teams for seamless infrastructure support. You'll be applying your expertise in automation, root cause analysis, and system monitoring as part of your daily tasks.

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What qualifications are needed for the Sr. Systems Engineer position at Visa?

To excel in the Sr. Systems Engineer role at Visa, candidates should possess strong analytical skills, proficiency in automation tools such as Ansible and Chef, and extensive experience with Linux operating systems and virtualization technologies like ESX. Communication skills are vital, along with a familiarity with monitoring tools such as Splunk and Grafana, and the ability to work effectively in high-security environments.

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Does the Sr. Systems Engineer position at Visa require weekend shifts?

Yes, the Sr. Systems Engineer role at Visa requires weekend shift work. Candidates can expect to work either 4 days a week for 10 hours each or 5 days a week for 8 hours each, depending on business needs. This shift schedule is designed to ensure continuous support for Visa's infrastructure.

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What is the work environment like for the Sr. Systems Engineer at Visa?

The work environment for a Sr. Systems Engineer at Visa is hybrid, meaning you’ll have the flexibility to work both remotely and in the office. Typically, this role requires being in the office 2-3 days a week, with the balance designed to meet the team's operational needs while fostering collaboration and communication among team members.

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How does Visa support the professional development of Sr. Systems Engineers?

Visa emphasizes continuous improvement and professional development for its Sr. Systems Engineers. You’ll be encouraged to stay current with industry trends and technologies, receive guidance from domain experts, and participate in training initiatives that broaden your skill set and enhance your career growth.

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Common Interview Questions for Sr. Systems Engineer, Virtualization/Linux Engineering
Can you describe your experience with automation tools relevant to the Sr. Systems Engineer role?

When answering this question, focus on specific projects where you implemented automation tools like Ansible or Chef. Describe how you improved operational efficiency, reduced manual tasks, and the impact this had on your team's performance.

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How do you approach incident resolution as a Sr. Systems Engineer?

Discuss your method for prioritizing incidents, your use of monitoring tools to diagnose issues, and the collaboration with other teams to ensure a swift resolution. Emphasize your analytical skills and your ability to lead root cause investigations.

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What experience do you have with virtualization technologies?

Highlight your hands-on experience with technologies like VMware ESX or Docker. Explain specific scenarios where you optimized resource allocation or improved system performance through virtualization.

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How do you ensure security in a systems infrastructure?

Discuss your approach to security best practices, such as adhering to established protocols and conducting regular system audits. Mention any specific tools or methodologies you use to monitor and enhance security continuously.

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Can you provide an example of a challenging problem you encountered, and how you resolved it?

Select a specific incident where you faced significant technical hurdles. Detail your analysis process, the steps you took to address the issue, and how your resolution improved the infrastructure's performance or reliability.

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What methods do you employ to monitor system performance?

Discuss the tools you use, like Grafana or Splunk, and your approach to interpreting the data they provide. Explain how you use this information to make decisions about system optimization or to predict potential issues.

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How do you work with cross-functional teams to support infrastructure?

Highlight your collaborative work style and how you engage with engineering, operations, and product teams at Visa. Provide examples of successful projects where cross-team effort was essential for infrastructure improvement.

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How do you keep your technical skills current in this rapidly changing field?

Mention your dedication to continuous learning through online courses, certifications, and attending industry conferences. Share specific skills that you’ve recently developed that pertain to the Sr. Systems Engineer role.

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Why do you think automation is important in systems engineering?

Articulate the benefits of automation, including increased efficiency, reduced human error, and faster response times. Provide examples from your previous work that demonstrate how automation led to tangible improvements.

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What will you bring to the Sr. Systems Engineer position at Visa?

Convey your unique skills, experience, and your passion for infrastructure and automation. Share how your proactive approach and commitment to excellence will contribute positively to the Visa team and its operations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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