Sr. Systems Engineer, Virtualization/Linux Engineering - job 10 of 17

As a Sr. Systems Engineer with Visa, your primary responsibilities include maintaining the security and availability of systems infrastructure, managing incident and problem tickets, and collaborating with various teams to ensure seamless infrastructure support across all Visa business lines. You'll also provide automation solutions to enhance operational efficiency while adhering to established ITIL practices.

To succeed as a Sr. Systems Engineer at Visa, you’ll need a robust technical skillset that includes strong experience in Linux operating systems, virtualization technologies such as VMWare ESX, knowledge of automation tools like Ansible and Chef, as well as monitoring tools like Splunk and Grafana. Experience with Docker, Kubernetes, and Blade technology is also required.

The Sr. Systems Engineer role at Visa is a hybrid position. This means that you'll have the flexibility to alternate between working remotely and in the office. Typically, you'll be expected to be in the office 2 to 3 days a week based on business needs, allowing for the best of both worlds.

The schedule for the Sr. Systems Engineer position at Visa can either be a 4-day work week for 10 hours each day or a 5-day work week for 8 hours each day. The specific schedule will be determined based on the needs of the business, so flexibility is key!

As a Sr. Systems Engineer at Visa, you'll work in a dynamic and highly-secure operational environment where collaboration and problem-solving are essential. You'll interact with technology domain experts and participate in in-depth root cause analysis, all while ensuring compliance with tight security and operational models.

When discussing your experience with Linux and virtualization technologies, be specific about the distributions you've worked with, any relevant projects, and your proficiency in using VMWare ESX or similar tools. It's also beneficial to mention how you have used these technologies to solve real-world problems in previous roles.

When asked about handling incident and problem tickets, discuss your process for categorizing, prioritizing, and resolving issues. Sharing specific examples of challenging incidents and how you resolved them can demonstrate your problem-solving skills and your ability to work under pressure.

Be ready to discuss your experience with tools like Ansible and Chef. Provide examples of how you've used these tools to streamline processes or improve infrastructure management, emphasizing the impact on efficiency and reliability.

Discuss the security protocols you follow and any tools you use to monitor compliance. Mention how you stay updated with the latest cybersecurity trends and practices, and share any relevant experiences managing secure environments in past roles.

Share specific instances where you thrived in a hybrid setup, emphasizing your communication skills and self-discipline. Talk about how you’ve managed tasks remotely while ensuring collaboration with on-site teams.

In this situation, it’s essential to walk the interviewer through the problem you faced, the steps you took to investigate it, the solution, and the final outcome. Highlight your analytical skills and teamwork.

Talk about how you engage with professional networks, attend workshops or webinars, read relevant publications, and experiment with new technologies in your spare time. This showcases your commitment to continuous learning.

Define ITIL practices and explain how they contribute to improved service management and operational efficiency. Provide examples of how you've implemented ITIL in your work to manage service delivery effectively.

Discuss the projects you’ve worked on that involved containerization technologies, your role in those projects, and the benefits you observed in terms of deployment speed and resource utilization.

Showcase your organizational skills by discussing how you assess tasks based on urgency and impact. Share tools or techniques you use to keep track of your workload effectively.