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Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 13 of 19

This position is within the Operations and Infrastructure Organization at Visa. This position requires someone with a passion for Infrastructure, Infrastructure as Code, Automation, root cause investigation and improving infrastructure agility. The candidate is required to have strong analytical abilities, work independently and have strong communication skills and working knowledge of automation tools like Ansible and Chef, monitoring tools like Splunk, BMC Patrol, Grafana, and Linux Operating system, ESX/VCNTR, Docker/Kubernetes/Openshift.

This position requires weekend shift work. The shift coverage can be either 4 days a week for 10 hours each (4x10) or 5 days a week for 8 hours each (5x8). The specific schedule will be determined based on business needs.

Essential Functions:

  • Responsible for the ongoing maintenance, security, and availability of Systems infrastructure based on business requirements and adhering to tight operations, security, and procedural models.
  • Respond to and resolve incident and problem tickets.
  • Must have Strong Knowledge and experience in system monitoring techniques and tools supporting unattended operations
  • Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
  • Responsible for adherence of established ITIL practice.
  • Ability to operate in complex, highly-secure, and highly-available, operations environments and interact with the technology domain experts required to maintain those environments.
  • Provide automation solutions of manual tasks performed by infrastructure support.
  • Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  • Ensuring team meets all SLA's and team objectives.
  • Managing large heterogeneous infrastructure involving primarily Linux, and exposure to AIX.
  • Lead and participate in the determination of root causes for service failure and support escalation, using knowledge and experience of VMWare ESX vSphere, Containers, HADOOP, Blade technology (Cisco/HP/Dell), IBM VIO, Linux and AIX, and GPFS.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Systems Engineer, Virtualization/Linux Engineering (Junior Level), Visa

We're excited to welcome a Junior Systems Engineer in Virtualization/Linux Engineering to our team at Visa, based in beautiful Highlands Ranch! If you're passionate about Infrastructure, Infrastructure as Code, and Automation, this is the perfect opportunity for you. In this role, you'll delve into root cause investigation, enhancing infrastructure agility, and embracing the exciting world of automation tools like Ansible and Chef. Monitoring tools like Splunk and Grafana will also be part of your toolkit. You'll play a critical role in maintaining the security, availability, and functionality of our Systems infrastructure while adhering to our operational and security models. Your analytical skills will be vital as you respond to incident and problem tickets and work closely with various teams to ensure seamless support across all Visa business lines. Plus, since this is a hybrid role, you’ll enjoy the flexibility of alternating between remote work and our office. We encourage candidates who can commit to weekend shifts, either for 10-hour days or traditional 8-hour days throughout the week. If you thrive in complex and high-stakes environments and are eager to make an impact using your skills in Linux, VMWare ESX, and various technology stacks, we can’t wait to see your application!

Frequently Asked Questions (FAQs) for Systems Engineer, Virtualization/Linux Engineering (Junior Level) Role at Visa
What are the responsibilities of a Junior Systems Engineer at Visa?

As a Junior Systems Engineer at Visa, you will handle ongoing maintenance, security, and availability of systems infrastructure, respond to incident and problem tickets, and work closely with Platform, Engineering, and Delivery Teams to support Visa's business lines. Adherence to ITIL practices and efficient operation in secure environments will also fall under your responsibilities.

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What qualifications do I need to apply for the Junior Systems Engineer position at Visa?

To qualify for the Junior Systems Engineer role at Visa, you should have a solid understanding of automation tools like Ansible and Chef, experience with monitoring tools such as Splunk and Grafana, and strong knowledge of Linux operating systems. Good analytical skills and effective communication are essential, along with a willingness to work weekend shifts.

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What type of work environment can I expect as a Junior Systems Engineer at Visa?

At Visa, the work environment for a Junior Systems Engineer involves a hybrid model, allowing you to alternate between remote work and onsite presence in our Highlands Ranch office. You'll engage with highly secure and highly available operations environments, collaborating continuously with technology domain experts.

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Are there opportunities for advancement for Junior Systems Engineers at Visa?

Yes! At Visa, as a Junior Systems Engineer, there are plenty of growth opportunities. You’ll gain experience in a high-demand field which can pave the way for advancement into more senior engineering roles, as well as opportunities to specialize in areas like automation, infrastructure management, and security.

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What tools should I be familiar with for the Junior Systems Engineer role at Visa?

Familiarity with automation tools like Ansible and Chef, monitoring tools such as Splunk and Grafana, and foundational knowledge of Linux operating systems, VMWare ESX/VCNTR, and container technologies like Docker and Kubernetes will be crucial for success in the Junior Systems Engineer position at Visa.

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Common Interview Questions for Systems Engineer, Virtualization/Linux Engineering (Junior Level)
Can you explain your experience with automation tools relevant to the Junior Systems Engineer role?

When discussing experience with automation tools, particularly around Ansible or Chef, focus on specific projects where you used these tools. Highlight any enhancements you brought to workflows or how you automated manual tasks and the impact it had on team efficiency.

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How do you approach incident management in a high-pressure environment?

Demonstrate your problem-solving skills by outlining your approach to incident management. Discuss how you prioritize tasks, communicate with team members, and use monitoring tools like Splunk to identify the root causes of issues swiftly and effectively.

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What strategies do you use for maintaining system security?

Explain your understanding of system security protocols and any specific strategies you employ, such as regular audits, timely updates, and adherence to ITIL practices. You can also mention your experience with tools that enhance security monitoring.

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Describe your experience with Linux and how it relates to this role?

Discuss your proficiency with Linux systems, including any hands-on experience managing Linux environments. Share examples of tasks or projects where you effectively utilized your Linux skills to solve problems or improve processes in a computing environment.

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How would you handle a situation where your solution to a problem doesn't work?

Communicate your adaptability and willingness to collaborate. Discuss your process for troubleshooting and iterating on solutions, including consulting with peers and leveraging resources to find alternative solutions if your original approach fails.

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Can you provide an example of a successful collaboration with cross-functional teams?

Share a concrete example where you worked alongside engineering or operations teams. Focus on your role in the collaborative effort, the tools used, and the positive outcomes of your teamwork.

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What monitoring tools are you familiar with, and how have you used them?

List monitoring tools like Splunk, Grafana, and BMC Patrol, discussing specific instances where you used them to monitor system health, resolve incidents, or improve system performance. Explain how you interpreted data from these tools to inform decision-making.

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What do you think is the most critical aspect of infrastructure automation?

Discuss your belief regarding the importance of accuracy and efficiency in infrastructure automation. Highlight how automation can reduce manual errors, improve speed, and ensure consistent results across complex systems.

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How do you stay updated with the latest technologies in IT?

Talk about your methods for staying current, such as following industry news, attending webinars, participating in online forums, or completing relevant certifications. Stress the importance of continuous learning in the fast-paced IT landscape.

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What do you hope to achieve in your first 90 days as a Junior Systems Engineer at Visa?

Outline your goals for the first three months, focusing on learning the tools and systems in place, building relationships with team members, and contributing to project objectives. Emphasize your eagerness to contribute effectively from the start.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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