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Technical Product Manager, Risk and Authentication - job 8 of 20

Purpose:

The Technical Product Manager (TPM) will be part of the Global Product Services group that oversees product lines for the company. As a TPM, you will work with the program management and the engineering teams to ensure timely delivery of solutions for clients and partners. 

You will participate in solution architecture design and API specifications to ensure that the solution is extensible and can scale to support multiple regions.  This role is an individual contributor role dedicated to agile processes working cross-functionally with internal and external stakeholders.

Essential Functions:

  • Define product vision, roadmap, and growth opportunities
  • Help solve problems at a global scale or for specific countries or regions
  • Lead backlog refinement, iteration planning, and elaboration of the user stories in partnership with our technology and product design teams
  • Collaborate with internal teams to translate business requirements into technical functional requirements and be able to articulate those to the engineering team
  • Work with the team to support new innovative features and products
  • Partner with the product delivery and commercialization teams to create support and training materials for internal and external users
  • Participate in mitigating impediments to successful team completion of release and sprint goals
  • Keep relevant in agile best practices and trends 
  • Communicate clearly and regularly on timelines, product features, and enhancements to cross-functional groups
  • Serve as a subject matter expert to internal teams and key clients

Competencies:

  • Strong communicator capable of developing clear and concise messaging from complex or technical ideas.
  • Demonstrates an understanding of core business drivers that influence the operational and financial results of a program or commercial release.
  • Strategic, well-organized individual that pays attention to details.
  • Possess a unique blend of business and technical savvy.
  • Successfully handle multiple priorities against tight deadlines.
  • Analyze the market to understand problems and find innovative solutions for the broader market.
  • Proficient in running cross-functional meetings to clarify, define, and track client and market opportunities.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

**This team is looking for someone who can work in the Altanta office in a hybrid model -  this would be 3 days a week in the offices,  we are not hiring for a remote position **

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Product Manager, Risk and Authentication, Visa

Are you an innovative problem solver with a passion for product management? Join our team in Atlanta as a Technical Product Manager specializing in Risk and Authentication! In this exciting role, you will be an integral part of the Global Product Services group, directing the product vision and roadmap while collaborating closely with program management and engineering teams. Your mission will involve delivering cutting-edge solutions for our clients and partners, ensuring scalability and seamless integration. You’ll get to dive deep into solution architecture design and API specifications, making your mark on a product that extends across multiple regions. You will lead the charge on backlog refinement and iteration planning, translating complex business requirements into actionable technical specifications for our dynamic engineering team. This hybrid position allows you to connect and innovate with your colleagues in the office three days a week, fostering a vibrant collaborative environment. Your expertise will also help the commercialization teams create essential support materials for internal and external users. As a subject matter expert, you’ll keep lines of communication open with cross-functional groups, ensuring all teams are informed and engaged. Join us and leverage your blend of business insights and technical savvy to drive impactful solutions and shape the future of our product lines!

Frequently Asked Questions (FAQs) for Technical Product Manager, Risk and Authentication Role at Visa
What are the main responsibilities of a Technical Product Manager at our company?

As a Technical Product Manager specializing in Risk and Authentication, you will be responsible for defining the product vision and roadmap, leading backlog refinement, collaborating with engineering teams, and ensuring timely deliveries of features and enhancements. Your role will also require you to translate business requirements into technical specifications and continuously communicate with cross-functional teams to keep everyone aligned on project goals.

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What qualifications are needed to become a Technical Product Manager with us?

To succeed as a Technical Product Manager at our company, candidates should possess strong communication skills, a solid understanding of product management principles, and a unique blend of business and technical acumen. A background in agile methodologies, experience in managing product lines, and the ability to handle multiple priorities against tight deadlines are essential for this role.

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What is the work model for the Technical Product Manager position?

The Technical Product Manager role is designed to be hybrid, requiring in-office attendance in Atlanta three days a week. This structure fosters collaboration and innovation while allowing flexibility to work remotely on non-office days, ensuring you can balance your work and personal commitments effectively.

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How does the Technical Product Manager at our company contribute to team success?

In the role of Technical Product Manager, you will be a crucial individual contributor who mitigates impediments, drives solution delivery, and enhances collaboration across teams. By actively participating in agile processes and sharing your insights, you will help maintain momentum toward achieving release and sprint goals, thereby ensuring the overall success of the product.

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What kind of career growth opportunities can a Technical Product Manager expect?

As a Technical Product Manager in our organization, you will have ample opportunities for growth. You will gain exposure to cross-functional collaboration, enhance your skill set in communication and product design, and deepen your technical knowledge while driving successful product strategies. This experience can pave the way for advanced roles within the organization as you establish your expertise in the product management field.

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Common Interview Questions for Technical Product Manager, Risk and Authentication
Can you describe your experience with defining product roadmaps?

Certainly! When discussing my experience with defining product roadmaps, I would focus on how I align stakeholder inputs with market research to identify growth opportunities. I also emphasize my approach to prioritization based on strategic business goals and user needs, ensuring that the roadmap remains flexible to adapt to changing market conditions.

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How do you handle feedback from engineering and design teams?

I believe in fostering an open feedback loop. I actively invite input from engineering and design teams during product development to refine user stories and ensure feasibility. In my experience, I maintain a balance between technical requirements and user needs, using feedback as a crucial component in our agile processes to enhance product outcomes.

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Describe a time you faced significant challenges in a project.

In past projects, I encountered challenges such as scope creep and resource limitations. To handle these situations, I focused on transparent communication with stakeholders, reassessing project scopes, and prioritizing essential features to remain on schedule. This approach allowed the team to adapt and successfully deliver the product within the revised constraints.

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What tools do you prefer for agile product management and why?

I have found tools like Jira and Trello to be incredibly effective for agile product management. They help in visualizing workflows, tracking progress, and facilitating collaboration among team members. Using these tools enhances communication and accountability, which are essential for successful project delivery.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing their impact on overall project goals and client commitments. Utilizing frameworks like MoSCoW (Must, Should, Could, and Won’t), I ensure that my team focuses first on the most critical tasks that drive project success while allowing flexibility for ongoing prioritization as new information arises.

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Can you explain your process for writing user stories?

My process for writing user stories involves engaging with both users and internal stakeholders to gather comprehensive requirements. I ensure each user story follows the INVEST criteria—Independent, Negotiable, Valuable, Estimable, Small, and Testable—to maintain clarity and usability, which facilitates effective prioritization and development.

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How do you ensure cross-functional collaboration?

To ensure cross-functional collaboration, I schedule regular meetings with stakeholders from various teams to discuss progress, challenges, and upcoming tasks. I advocate for an inclusive culture where feedback is welcomed and shared openly, making room for diverse perspectives that contribute to project success. My goal is to build strong relationships to facilitate integration across teams.

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What is your approach to staying updated on industry trends and best practices?

Staying updated is critical in the fast-evolving product management space. I regularly engage with content from industry thought leaders through webinars, podcasts, and professional networks. I also participate in relevant forums and conventions, ensuring that I can bring innovative ideas and best practices back to my team.

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How do you measure success in product management?

I measure success in product management by evaluating key performance indicators such as user adoption rates, customer satisfaction scores, and overall product performance metrics. Additionally, I value feedback from stakeholders and users to assess the impact of our solutions on their needs and to identify areas for continuous improvement.

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What steps do you take when launching a new product?

When launching a new product, I emphasize thorough preparation. This includes extensive market research, developing marketing collateral, training user support teams, and creating a launch plan that outlines communication strategies. Post-launch, I track performance metrics closely to gauge success and incorporate user feedback for future enhancements.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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