Technical Program Manager - job 9 of 22

As a Technical Program Manager at Visa U.S.A. Inc., you will be responsible for managing large-scale technology initiatives, including program management, risk assessment, and cross-functional execution. Your role will involve collaborating with various stakeholders to drive program activities, track budgets and schedules, and provide oversight to project leads. Essentially, you will be at the forefront of ensuring projects align with Visa’s strategic goals.

Visa U.S.A. Inc. requires candidates for the Technical Program Manager position to have at least a Bachelor’s degree in Computer Science, Computer Engineering, or a related field. They should also possess five years of relevant experience in a technology role. Alternatively, a Master’s degree and two years of experience will also meet the qualifications. Experience with program management in a technology setting is crucial.

Key skills for a Technical Program Manager at Visa U.S.A. Inc. include robust program management abilities, excellent communication skills for stakeholder engagement, and a deep understanding of technology integration. You should be adept at risk management and have a knack for driving cross-functional collaboration. Understanding financial aspects, like budgeting and forecasting, is also important for this role.

The work environment for Technical Program Managers at Visa U.S.A. Inc. offers a blend of in-office collaboration in Austin, TX, along with the flexibility of partial telecommuting. This allows for a balance between teamwork and focused individual work, making it an ideal setting for those who enjoy both collaborative and independent tasks.

A Technical Program Manager at Visa U.S.A. Inc. will handle a variety of projects that drive global expansion, workforce transformation, M&A integration, and new market entry. You can expect to work on high-visibility initiatives which require meticulous planning and execution to meet strategic objectives.

When answering this question, describe a specific project, focusing on your role, the challenges faced, and how you overcame them. Highlight the outcomes achieved and the impact on the organization, showing quantifiable results wherever possible to showcase your effectiveness.

Discuss your methodology for prioritization, including any frameworks or tools you use to assess urgency versus importance. Emphasize your communication with stakeholders to ensure alignment and how you adapt as project dynamics change.

Provide an example of a risk you identified in a previous role and the steps you took to mitigate it. Highlight your proactive approach and how those actions contributed to the successful delivery of the project.

Explain your strategy for keeping the team engaged and motivated. Talk about communication, celebrating small wins, and fostering a positive team environment to maintain morale and momentum.

Discuss tools and methodologies you typically use for tracking progress, such as Gantt charts, status reports, or Agile frameworks. Emphasize the importance of transparency and regular updates to stakeholders.

Outline the situation, the conflicting parties, and how you facilitated a resolution. Focus on your conflict resolution skills, emphasizing empathy and open communication as keys to resolving the issue amicably.

Describe your approach to change management, emphasizing flexibility and collaboration. Discuss how you assess the implications of scope changes and communicate adjustments to all stakeholders involved.

Share specific examples of strategic initiatives you’ve championed, detailing your role and impact. Focus on how you aligned these initiatives with organizational objectives and drove execution.

Explain how you leverage your technical knowledge while remaining focused on project management tasks. Discuss the importance of clear communication with technical teams to ensure alignment.

Provide examples of how you've managed budgets in previous projects, including tracking expenditures, adjusting forecasts, and ensuring financial accountability. Discuss the impact of your budget management skills on project success.