Technical Program Manager - Cybersecurity - job 10 of 20

As a Technical Program Manager - Cybersecurity at Visa, your primary responsibilities include overseeing the end-to-end planning and implementation of complex cybersecurity projects. This entails assembling and leading high-performance teams, navigating organizational structures to identify stakeholders, tracking and mitigating project risks, and maintaining comprehensive documentation of project financials and schedules.

To be successful in the Technical Program Manager - Cybersecurity role at Visa, candidates typically need a strong background in project management within the IT or cybersecurity sectors. A degree in a related field is often required, along with proven experience in managing cross-functional projects. Excellent communication, organizational, and problem-solving skills are also essential for navigating complex project environments effectively.

The hybrid work model for the Technical Program Manager - Cybersecurity position at Visa allows employees to alternate their time between remote work and in-office collaboration. Employees are expected to work from the office 2-3 set days a week, which is determined by leadership based on business needs, while enjoying the flexibility that comes with remote work.

As a Technical Program Manager - Cybersecurity at Visa, you can expect to work on a wide range of complex projects that directly impact our cybersecurity posture. These projects can involve implementing new technologies, improving processes, or addressing emerging cybersecurity threats, all while ensuring compliance with Visa's Project Management Methodology.

The work environment for a Technical Program Manager - Cybersecurity at Visa is dynamic and collaborative. You will work alongside skilled professionals in a technology-driven culture, fostering a sense of urgency and focus on delivering successful project outcomes in a regulated and secure manner.

When discussing your experience with cybersecurity project management, be specific about the types of projects you've managed. Emphasize your ability to balance technical requirements with strategic initiatives, and describe how you’ve effectively led teams to achieve project goals while navigating challenges.

Talk about your approach to prioritizing tasks based on project timelines, stakeholder impact, and resource availability. Highlight any specific frameworks or methodologies you use, and provide examples of how your prioritization strategies led to successful project completions.

Share a detailed example of a project risk you faced, explaining how you identified it, the steps you took to mitigate it, and the outcome. This will showcase your problem-solving skills and proactive approach in managing risks effectively.

Discuss your strategies for encouraging open communication and collaboration among team members, such as regular check-ins, collaborative tools, and a focus on creating a positive team culture. Provide real-life examples that demonstrate your success in building cohesive, high-performance teams.

Be prepared to list the project management tools you’ve successfully utilized in your past roles, such as JIRA, Trello, or Microsoft Project. Explain how these tools have helped you maintain project organization and facilitate communication and reporting among stakeholders.

Describe your experience with adhering to methodologies such as Agile, Waterfall, or others specific to your industry. Explain how you’ve applied these methodologies in past projects, ensuring processes were followed to achieve desired outcomes while meeting compliance requirements.

Use this opportunity to highlight your project management skills by detailing a challenging project scenario. Discuss the specific obstacles faced, the strategies you employed to overcome them, and the successful result you achieved.

Focusing on managing stakeholder expectations is crucial. Share how you set clear communication channels, manage updates, and involve stakeholders in decision-making. Discuss strategies you've employed to align expectations with project deliverables.

Share your techniques for tracking progress and ensuring deadlines are met, such as using timelines, checklists, and milestone reviews. Emphasize the importance of flexibility and adaptability in your approach to project management.

Discuss your criteria for defining project success, which may include meeting objectives, staying within budget, and stakeholder satisfaction. Provide examples of how you evaluate project performance and implement lessons learned for future projects.