Technical Program Manager - job 19 of 22

As a Technical Program Manager at Visa U.S.A. Inc., your responsibilities revolve around overseeing large-scale technology initiatives. You will manage program risks, coordinate with various functional areas, and support executive management with critical updates. Additionally, you’ll ensure the smooth execution of strategies aimed at global expansion and workforce transformation.

To qualify for the Technical Program Manager role at Visa U.S.A. Inc., candidates should possess a Bachelor’s degree in Computer Science, Computer Engineering, or a related field, complemented by five years of relevant experience. Alternatively, a Master’s degree in a related field and two years of experience are also accepted.

Visa U.S.A. Inc. fosters an environment of continuous learning and development for Technical Program Managers. The company encourages participation in training programs, workshops, and relevant certifications, ensuring that employees grow alongside the evolving technology landscape.

At Visa U.S.A. Inc., a Technical Program Manager will work on high-visibility projects that include global expansions, mergers, acquisitions, and agile transformation initiatives. These projects are not only integral to the company’s growth strategy but also offer the Manager the chance to impact both client and employee experiences.

Yes, Visa U.S.A. Inc. offers flexibility for Technical Program Managers, including opportunities for partial telecommuting. This allows for a balanced work-life dynamic, catering to the needs of our employees while ensuring that collaboration and productivity remain top priorities.

When answering this question, focus on your previous roles and highlight specific projects you managed. Discuss the scope, challenges, and outcomes, emphasizing your leadership and decision-making skills. Use quantitative data to support your impact where possible.

Demonstrate your prioritization strategy by discussing your methods for assessing project urgency and importance. Mention tools or frameworks you use, such as the Eisenhower Matrix or Agile methodologies, and provide examples from past experiences.

Outline your proactive approach to risk management, including regular risk assessments and contingency planning. Share specific strategies you’ve implemented in previous roles to mitigate risks and ensure project success.

Describe your conflict resolution techniques, stressing the importance of communication and collaboration. Share an example of a past experience where you successfully navigated a conflict to achieve a positive outcome for the team.

Discuss the specific tools and software you are familiar with, such as JIRA, Trello, or Asana. Explain how you utilize these tools for tracking progress, managing tasks, and maintaining transparency across teams.

Detail a specific project where you faced significant challenges. Explain the situation, the actions you took, and the eventual outcome. Make sure to highlight any impact on stakeholders and the lessons learned from the experience.

Explain your methods for maintaining stakeholder alignment, which could include regular check-ins, status updates, and clear communication of goals and expectations. Illustrate with an example where your approach was particularly effective.

Discuss your experience in creating and managing budgets, mentioning tools you use to track spending and forecast costs. Provide examples of how you successfully managed to keep projects within budget while achieving the desired outcomes.

Offer insight into how you prepare reports and presentations for executive teams, focusing on data-driven insights and concise communication. Use examples that showcase your ability to translate complex technical information into actionable insights.

Share your understanding of agile methodologies and discuss your previous experiences applying them. Highlight how you facilitated agile transformation in past roles, the challenges faced, and the benefits realized by the teams.