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Regional Supply Manager EMEA & LATAM (OTA Travel Industry)

12Go is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally. At 12Go, our vision is to enable any customer to instantly book any route in the world. We develop technology to create memorable travel experiences for everyone, worldwide. Operating in more than 140+ countries, we have assisted over 4 million travelers, making their journeys easier and more enjoyable. 12Go employs over 200+ professionals globally. We have a performance-driven culture that emphasizes continuous feedback and professional growth.

As the Regional Supply Manager you will be at the forefront of driving and developing our business in the EMEA & LATAM region. Reporting to the Head of Supply you will manage the Business Development department, consisting of a team of more than 10 Country- and Business Development Managers. Your leadership will be crucial in executing long-term business strategies based on data insights, market research, and competitive analysis. This role demands a strong focus on results, strategic thinking, data driven decisions and team management in a fast-paced environment.

  • Business Development: Drive and develop business initiatives to expand market presence in the regions, focusing on incremental supply, revenue growth, and GMV.
  • Team Leadership: Lead, mentor, and manage the country managers, fostering a culture of high performance, data driven decision making and accountability.
  • Financial Oversight: Check and approve payments; participate in forecasting and budget planning to ensure financial and operational targets are met.
  • Market Analysis: Conduct thorough market research and competitive analysis to recommend strategic decisions and optimize business development efforts.
  • Partnership Management: Maintain relationships with existing business partners while proactively seeking new opportunities with local transportation providers (e.g., bus companies, airlines, ferry operators etc.).
  • Reporting: Monitor performance metrics and provide regular updates to the senior management; engage in online/offline meetings with the head office and other department managers.
  • Travel Requirements: Expect to travel within the region once a month / three times a quarter, with occasional work on public holidays in peak season.

  • Experience: Proven track record as a Senior Business Development Manager or a similar leadership role, with experience in executing successful business development strategies. Background in data analysis, business analysis, or product management is a plus.
  • Industry Background: Significant experience in the travel and hospitality sectors, logistics, transportation, travel tech, e-commerce, or related industries.
  • Technical Skills: Proficiency in data analysis and interpretation, familiarity with SQL and CRM systems. Experience with emerging technologies in travel (e.g., AI, machine learning) is advantageous.
  • Languages: Proficiency in English is essential. Spanish language skills are a big plus. Knowledge of other languages in the region are welcome.
  • Leadership Skills: Strong leadership capabilities with demonstrated experience in team management, mentoring, and driving growth initiatives.
  • Analytical Thinking: Exceptional analytical skills with the ability to derive actionable insights from data to make strategic decisions.
  • Sales and Negotiation Skills: Proven abilities in sales and negotiation, particularly in building and maintaining relationships with business partners.
  • Exciting Work: Contribute to a product that helps millions of travelers plan their trips daily.
  • Flexibility: Enjoy the freedom of remote work from your preferred location.
  • Supportive Environment: Work with an enthusiastic, friendly team in an international setting.
  • Education platform for training with free courses and personal education budget.
  • Equipment policy on financial assistance for purchasing Laptops.
What You Should Know About Regional Supply Manager EMEA & LATAM (OTA Travel Industry), 12Go Asia

Join 12Go as the Regional Supply Manager EMEA & LATAM, where you will be instrumental in growing our dynamic online travel agency. Headquartered in Bangkok, Thailand, 12Go is a leader in multimodal travel, offering everything from train tickets to insurance and transfers across 140+ countries. With over 4 million travelers relying on our services, your role will be vital in enhancing their experience. As a Regional Supply Manager, you'll lead a talented team of Country and Business Development Managers, driving strategic initiatives to expand our market footprint in the EMEA and LATAM regions. You’ll focus on increasing supply, boosting revenue, and developing partnerships with local transportation providers. Your knack for market analysis and data-driven decision-making will guide the execution of long-term business strategies. Enjoy the flexibility of remote work while collaborating with passionate professionals in an encouraging environment that prioritizes growth and feedback. Plus, benefit from our education platform and equipment policy to help you excel in your role. If you're ready to make a real impact on the travel industry and support millions of travelers in planning their journeys, then this is the place for you!

Frequently Asked Questions (FAQs) for Regional Supply Manager EMEA & LATAM (OTA Travel Industry) Role at 12Go Asia
What qualifications are required for the Regional Supply Manager EMEA & LATAM position at 12Go?

To qualify for the Regional Supply Manager EMEA & LATAM position at 12Go, candidates should have a proven track record in a senior business development or leadership role within the travel, hospitality, or transportation sectors. A strong background in data analysis, business analysis, or product management is advantageous. Additionally, proficiency in English is essential, while Spanish language skills or knowledge of other regional languages would be a bonus.

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What responsibilities does a Regional Supply Manager EMEA & LATAM have at 12Go?

The Regional Supply Manager EMEA & LATAM at 12Go is responsible for leading business initiatives to expand market presence, managing a team of country managers, overseeing financial operations, and conducting thorough market analysis. This role also involves maintaining partnerships with local transportation providers and reporting performance metrics to senior management, ensuring all strategies align with data insights and regional market trends.

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How does 12Go support the development of the Regional Supply Manager EMEA & LATAM?

At 12Go, we prioritize continuous professional growth and feedback within a performance-driven culture. The Regional Supply Manager EMEA & LATAM can take advantage of our education platform, which includes free courses and a personal education budget to further develop skills and enhance their leadership abilities in a supportive environment.

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What is the work environment like for the Regional Supply Manager EMEA & LATAM at 12Go?

The Regional Supply Manager EMEA & LATAM at 12Go will thrive in a flexible and friendly remote work environment. Collaborating with an enthusiastic international team allows for open communication and a culture of accountability, making work enjoyable while contributing to a product that assists millions of travelers.

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What travel requirements are associated with the Regional Supply Manager EMEA & LATAM role at 12Go?

As the Regional Supply Manager EMEA & LATAM, expect to travel within the region once a month and three times a quarter. Travel may include participation in key meetings and events, with occasional work on public holidays during peak seasons to ensure project continuity and relationship building with partners.

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Common Interview Questions for Regional Supply Manager EMEA & LATAM (OTA Travel Industry)
Can you describe your experience with business development in the travel industry?

When responding to this question, highlight your specific experiences and achievements in business development roles, particularly in the travel sector. Discuss any strategies you implemented that led to significant growth, and make sure to emphasize your understanding of industry trends and customer needs.

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How do you handle team management and leadership in a fast-paced environment?

In your answer, share examples of how you've successfully led teams under pressure. Discuss your approach to maintaining motivation, implementing efficient communication strategies, and leveraging data-driven insights to ensure that your team meets its goals.

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What strategies do you use for market analysis and competitive research?

Talk about the methods you employ for gathering data, such as market reports, competitor analysis tools, and customer feedback. Present specific instances where your market insights have informed strategic decisions to support business initiatives.

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Describe a successful partnership you have developed in your previous roles.

Convey the details of a particular partnership you cultivated, focusing on your negotiation skills and how you built mutual benefits. Make sure to outline the impact this partnership had on revenue and growth, connecting it to the role at 12Go.

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How do you approach financial oversight and budget planning?

Explain your experience with financial management, emphasizing how you ensure budget compliance and optimize resource allocation. Provide examples of how you’ve contributed to growth while adhering to financial constraints.

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What tools or systems have you used for data analysis, and how have they informed your decision-making?

Discuss specific tools you have used, such as SQL or CRM systems, and how they aided you in interpreting market data. Highlight a situation where your analysis led to actionable strategies that benefited your previous company.

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What measures do you take to drive accountability within your team?

Share strategies you use to foster accountability, such as setting clear performance goals, implementing regular feedback cycles, and creating an environment where team members can openly discuss challenges and successes.

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Can you give an example of how you resolved a conflict with a business partner?

This question gives you the opportunity to showcase your negotiation and conflict resolution skills. Provide a detailed account of a situation where you faced a challenge with a partner and outline the steps you took to resolve it while maintaining a positive working relationship.

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How do you stay updated on industry trends and emerging technologies in travel?

Discuss your commitment to professional development, including any blogs, webinars, or industry events you follow to gain insights into travel tech advancements. Provide examples of how this knowledge has been applied in a previous role.

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Describe a time when your analytical skills directly impacted a project’s success.

Share a relevant story that highlights your analytical thinking. Focus on the challenge you faced, the data you analyzed, and how your insights led to significant improvements or outcomes for the project.

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Registered in 2013 the company became a powerful system for B2B and B2C online ticketing for such inventory as bus, train, ferry, transfers, flights and packages. 12Go is operating in several countries: Thailand, India, Sri Lanka, China, Hong Ko...

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Full-time, remote
DATE POSTED
December 21, 2024

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