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Regional Supply Manager SEA (OTA Travel Industry)

12Go is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally. At 12Go, our vision is to enable any customer to instantly book any route in the world. We develop technology to create memorable travel experiences for everyone, worldwide. Operating in more than 140+ countries, we have assisted over 4 million travelers, making their journeys easier and more enjoyable. 12Go employs over 200+ professionals globally. We have a performance-driven culture that emphasizes continuous feedback and professional growth.

As the Regional Supply Manager for South-East Asia you will be at the forefront of driving and developing our business in the region. Reporting to the Head of Supply you will manage the Business Development department, consisting of a team of more than 20 full-time employees. Your leadership will be crucial in executing long-term business strategies based on data insights, market research, and competitive analysis. This role demands a strong focus on results, strategic thinking, data driven decisions and team management in a fast-paced environment.

Responsibilities

  • Business Development: Drive and develop business initiatives to expand market presence in the region, focusing on incremental supply, revenue growth, and GMV.
  • Team Leadership: Lead, mentor, and manage the country managers, fostering a culture of high performance, data driven decision making and accountability.
  • Financial Oversight: Check and approve payments; participate in forecasting and budget planning to ensure financial and operational targets are met.
  • Market Analysis: Conduct thorough market research and competitive analysis to recommend strategic decisions and optimize business development efforts.
  • Partnership Management: Maintain relationships with existing business partners while proactively seeking new opportunities with local transportation providers (e.g., bus companies, airlines, ferry operators etc.).
  • Reporting: Monitor performance metrics and provide regular updates to the senior management; engage in online/offline meetings with the head office and other department managers.
  • Travel Requirements: Expect to travel within the region once a month / three times a quarter, with occasional work on public holidays in peak season.

  • Experience: Proven track record as a Senior Business Development Manager or a similar leadership role, with experience in executing successful business development strategies. Background in data analysis, business analysis, or product management is a plus.
  • Industry Background: Significant experience in the travel and hospitality sectors, logistics, transportation, travel tech, e-commerce, or related industries.
  • Technical Skills: Proficiency in data analysis and interpretation, familiarity with SQL and CRM systems. Experience with emerging technologies in travel (e.g., AI, machine learning) is advantageous.
  • Languages: Proficiency in English is essential. Thai language skills are a big plus. Knowledge of other languages in the region are welcome.
  • Leadership Skills: Strong leadership capabilities with demonstrated experience in team management, mentoring, and driving growth initiatives.
  • Analytical Thinking: Exceptional analytical skills with the ability to derive actionable insights from data to make strategic decisions.
  • Sales and Negotiation Skills: Proven abilities in sales and negotiation, particularly in building and maintaining relationships with business partners.
  • Exciting Work: Contribute to a product that helps millions of travelers plan their trips daily.
  • Flexibility: Enjoy the freedom of working remotely or in the office.
  • Supportive Environment: Work with an enthusiastic, friendly team in an international setting.
  • Education platform for training with free courses and personal education budget.
  • Equipment policy on financial assistance for purchasing Laptops.
What You Should Know About Regional Supply Manager SEA (OTA Travel Industry), 12Go Asia

Join 12Go as the Regional Supply Manager SEA and become a key player in shaping the future of travel in South-East Asia! Based out of our vibrant Bangkok office, you'll be joining a team that helps millions of travelers navigate their adventures, be it through train, bus, flight, or ferry. At 12Go, we’re not just about selling tickets; we’re passionate about creating memorable travel experiences. In this role, you’ll lead a talented team of over 20 business development professionals, guiding them through market insights and innovative strategies to expand our reach in the region. Your expertise in financial oversight, data analysis, and strategic thinking will be instrumental in driving long-term growth and profitability. You’ll also get the chance to maintain key partnerships with local transport providers while scouting for new opportunities to enhance our offerings. Visiting exciting destinations within the region each month, you’ll maintain a hands-on approach to leadership and foster a culture of performance and accountability. If you have a strong background in the travel or hospitality sectors, along with a passion for technology, you’ll find an enriching environment here at 12Go. With a flexible work structure and support for your personal development—think a dedicated education budget and access to training courses—there’s never been a better time to amplify your career in an industry that’s thriving. Come and lead our mission in transforming travel convenience for customers across South-East Asia!

Frequently Asked Questions (FAQs) for Regional Supply Manager SEA (OTA Travel Industry) Role at 12Go Asia
What are the key responsibilities of a Regional Supply Manager at 12Go?

As a Regional Supply Manager at 12Go, your primary responsibilities include driving business initiatives to expand market presence and managing a team focused on revenue growth. You'll conduct market analysis, oversee financial planning, and maintain relationships with local transport providers to optimize our offerings.

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What qualifications are required for the Regional Supply Manager position at 12Go?

To qualify for the Regional Supply Manager role at 12Go, candidates should demonstrate significant experience in business development within the travel or hospitality sectors. Proficiency in data analysis, strong leadership skills, and the ability to speak English fluently are essential, while knowledge of Thai or other regional languages is a plus.

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How does 12Go support career growth for the Regional Supply Manager?

12Go fosters a supportive work environment for the Regional Supply Manager through continuous professional development opportunities, such as an education budget for training courses and access to platforms that enhance personal skills crucial for career advancement.

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What can a Regional Supply Manager expect in terms of travel for the role at 12Go?

A Regional Supply Manager at 12Go should expect to travel within South-East Asia approximately once a month, along with occasional work during peak season public holidays, allowing for both engagement with local partners and insight into market dynamics.

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What type of work culture can a Regional Supply Manager anticipate at 12Go?

The work culture at 12Go is dynamic and performance-driven, promoting a friendly and enthusiastic environment where collaboration and data-driven decision-making are prioritized. Flexibility in working arrangements, whether remote or in-office, further enhances the overall employee experience.

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Common Interview Questions for Regional Supply Manager SEA (OTA Travel Industry)
Can you discuss your experience in business development within the travel industry?

When answering this question, focus on specific roles and achievements in business development at previous companies. Highlight any strategies you've implemented that resulted in growth, emphasizing your understanding of market dynamics and partnerships.

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How do you approach leading a diverse team in a fast-paced environment?

Demonstrate your leadership style by discussing your methods for fostering collaboration and accountability within your team. Share examples of how you've motivated team members and adapted your approach to meet diverse needs.

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What data analysis tools are you proficient in, and how have you utilized them in previous roles?

Mention specific tools you've used, like SQL or CRM systems, and explain how you applied data analysis to make informed business decisions, optimize performance metrics, and recommend strategies based on insights gathered.

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Describe a successful partnership you cultivated with a transport provider.

Provide a detailed account of a specific partnership, including your approach to initiating the relationship, the result of the partnership, and how it contributed to the overall growth of your previous company.

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How do you prioritize initiatives when managing multiple projects?

Explain your prioritization process, mentioning frameworks or tools you use to evaluate project impact and urgency. Give an example where prioritization led to successful outcomes in a previous project.

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Can you share an example of how you've improved a team’s performance based on analytics?

Identify a scenario where you used analytics to assess team performance, then outline the steps you took to implement change and how that change positively impacted overall productivity and results.

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What strategies do you employ to stay informed about industry trends?

Discuss your methods for keeping up with industry trends, such as reading publications, attending conferences, and participating in professional networks. This shows your commitment to ongoing learning and adaptation.

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How do you handle conflicts within your team?

Outline your conflict-resolution strategies, emphasizing open communication and effective mediation. Provide an example of a past conflict and how you resolved it to maintain a positive team dynamic.

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What is your experience with market analysis and how have you applied it to make strategic decisions?

Share your experience in conducting market analysis, including specific techniques and tools used. Focus on how those analyses informed critical business decisions and strategies in your previous roles.

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Why do you want to work as a Regional Supply Manager for 12Go?

Articulate your passion for the travel industry and how your skills align with 12Go’s vision. Mention the excitement of contributing to a company that enhances travel experiences globally, and your eagerness to take on challenges within this role.

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Registered in 2013 the company became a powerful system for B2B and B2C online ticketing for such inventory as bus, train, ferry, transfers, flights and packages. 12Go is operating in several countries: Thailand, India, Sri Lanka, China, Hong Ko...

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Full-time, remote
DATE POSTED
December 21, 2024

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