Specialty Account Manager, Sunosi (Jersey City, NJ)

As a Specialty Account Manager at Axsome Therapeutics, you'll be responsible for executing commercial activities across your assigned territory. This includes developing effective business plans, establishing relationships with healthcare professionals, and providing consultative support regarding payer processes. You'll also be tasked with maximizing marketing resources, managing customer relationships, and reporting back on market trends and product performance.

To qualify for the Specialty Account Manager role at Axsome Therapeutics, candidates must possess a Bachelor's degree and have a minimum of five years of field customer experience or account management. Importantly, at least three of those years should be in a healthcare professional setting, ideally with CNS experience. Proven performance in the pharmaceutical or biotech fields is also crucial for success in this position.

AXsome Therapeutics prefers candidates with experience in sleep or CNS-related fields, as well as a track record of consistent top performance in pharmaceutical or medical sales. Experience with product launches and patient support services will give you a competitive edge in this role.

Axsome Therapeutics is committed to the professional growth of its Specialty Account Managers. Employees can expect ongoing training, access to key resources, and opportunities for cross-functional collaboration. Additionally, the company fosters a culture of open communication, ensuring that SAMs can share market feedback and insights that directly influence business strategies.

The anticipated salary range for a Specialty Account Manager at Axsome Therapeutics is between $100,000 and $150,000, based on individual experience and qualifications. In addition to a competitive salary, the company offers an annual bonus and a generous benefits package, ensuring that you are well-rewarded for your contributions.

Focus on specific strategies you implemented to build long-term relationships with healthcare professionals, highlighting how you understood their needs and adapted your approach to meet them. Discuss examples of successful engagements and how they contributed to overall business goals.

Describe your approach to conducting market analysis and understanding customer demographics to create a tailored business plan. Emphasize the importance of setting specific, measurable goals and how you track progress against them.

Provide a specific example where you faced a difficult client situation, focusing on your communication skills and strategies to resolve the issue. Highlight how you maintained professionalism while ensuring a positive outcome.

Explain how you leverage multiple resources such as industry publications, webinars, and networking with colleagues in the field. Discuss your habits of continuous learning and adapting to changes within the CNS sector.

Stress the importance of understanding corporate guidelines and industry regulations. Provide examples of how you've successfully adhered to these in your marketing approaches, ensuring that all communications are ethical and compliant.

Discuss your experience in employing both in-person and digital strategies for customer engagement, emphasizing your comfort with digital tools and platforms to enhance communication and support.

Share specific organizational tools and methods you use to keep track of your tasks while managing tight deadlines. Highlight your ability to adapt and re-prioritize in response to changing business needs.

Provide an example that illustrates your interpersonal skills, detailing how you worked effectively with different functions within the company to achieve a common goal, and what the outcomes were.

Discuss your passion for healthcare and patient outcomes, coupled with a personal drive for success. Share how the mission of Axsome Therapeutics aligns with your values and fuels your motivation in the role.

Talk about the evolving landscape of the healthcare market, patient access issues, or navigating regulations, and how you would approach these challenges while maintaining effective customer relationships.