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Talent Acquisition Director: Home Health


At 21st Century Home Health Services (21HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 400 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado and Sacramento Counties.


Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%.


21HHS has set a new standard for employee satisfaction in the home health industry, achieving industry-leading engagement results. Recognized as a 2024 Top Workplace , 21HHS fosters a supportive and empowering work environment through open communication, professional growth opportunities, and a culture of recognition.


Key accomplishments include:

San Francisco Chronicle's Top Workplaces in the Bay Area: Ranked 3rd among medium-sized companies and 1st among Home Health Agencies.

Nationwide Healthcare Recognition: Ranked 12th among medium-sized healthcare companies and 1st among Home Health Agencies.


Positive reviews from patients and employees on platforms like Yelp, Google, Glassdoor, and Indeed further validate 21HHS's commitment to quality care and workplace excellence. By prioritizing employee engagement and satisfaction, 21HHS attracts top talent and ensures exceptional care for its patients, cementing its status as a leader in the home health industry.


21HHS is a dynamic and rapidly expanding home health company that has tripled in size over the last two years. We anticipate continued growth at this rate, requiring a best-in-class talent acquisition strategy to support our scale, scope, and company values. We are seeking an experienced Talent Acquisition Director with a proven track record in identifying, developing, and designing high-performing TA operations that align with our business objectives.


The Talent Acquisition (TA) Director will lead all aspects of recruitment strategy, execution, and process optimization to support 21HHS’s aggressive growth trajectory. This leader will build and refine scalable TA operations, workforce planning models, and recruitment pipelines to ensure a strong supply of skilled professionals across our service areas. The ideal candidate will have deep expertise in sourcing strategies, employer branding, and team leadership to attract top-tier talent while ensuring operational excellence.


Key Responsibilities:




  • Develop and implement a comprehensive talent acquisition strategy to support the company’s growth.
  • Lead full-cycle recruitment efforts, including sourcing, screening, interviewing, and hiring home health professionals.
  • Identify workforce trends and create proactive hiring plans to ensure adequate staffing levels.
  • Establish and maintain KPIs & metrics to track and improve recruitment performance.
  • Build partnerships with schools, healthcare associations, and community organizations to establish a strong pipeline of candidates.
  • Stay up-to-date with industry trends, compensation benchmarks, and competitive hiring strategies
  • Drive recruitment marketing strategies, including social media outreach, job fairs, and referral programs.
  • Ensure a seamless candidate experience from application to onboarding.
  • Lead and mentor a team of recruiters, ensuring high performance and professional development.
  • Partner with HR, clinical leadership, and operations to align hiring with business objectives.
  • Optimize recruitment budget and reduce time-to-fill for critical roles.


To Be a Success:
  • Bachelor’s degree in HR, Business, Healthcare Administration, or a related field (Master’s preferred).
  • 5-7+ years of talent acquisition experience, preferably in home health, healthcare, or skilled nursing.
  • Proven leadership experience in high-growth and dispersed workforce
  • Excellent communication, negotiation, and strategic planning skills.


$150,000 - $170,000 a year


21st Century is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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What You Should Know About Talent Acquisition Director: Home Health, 21st Century Home Health Services Inc.

Join 21st Century Home Health Services (21HHS) as our Talent Acquisition Director and become an integral part of our rapidly expanding family! Based in beautiful Burlingame, California, we're the largest and fastest growing home health agency in San Francisco, known for our commitment to compassionate patient care. With a team of over 400 dedicated employees, we take pride in supporting more than 3,000 patients across multiple counties. This role is not just about recruitment; you'll develop and implement top-notch talent acquisition strategies that align with our aggressive growth trajectory while nurturing a supportive environment where employees thrive. Your expertise in sourcing strategies and employer branding will help us attract top-tier talent while ensuring operational excellence. Imagine leading a talented team of recruiters, mentoring them as they contribute to our mission of delivering exceptional care. You'll also have the chance to partner with healthcare organizations and schools to build a robust talent pipeline, ensuring we have the skilled professionals we need to continue our success. If you have a strong background in talent acquisition, especially within healthcare, and a passion for fostering relationships and collaboration, we'd love to see you join our team!

Frequently Asked Questions (FAQs) for Talent Acquisition Director: Home Health Role at 21st Century Home Health Services Inc.
What are the key responsibilities of a Talent Acquisition Director at 21st Century Home Health Services?

As a Talent Acquisition Director at 21st Century Home Health Services, you'll be responsible for developing and executing a comprehensive recruitment strategy designed to support our rapid growth. This includes leading full-cycle recruitment efforts, identifying workforce trends, establishing KPIs, and building partnerships with schools and community organizations to maintain a strong candidate pipeline. Your role will also involve mentoring a team of recruiters and optimizing recruitment budgets to reduce time-to-fill for critical roles.

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What qualifications are required for the Talent Acquisition Director position at 21HHS?

To be successful as a Talent Acquisition Director at 21st Century Home Health Services, candidates should possess a Bachelor's degree in HR, Business, or Healthcare Administration, with a Master's degree preferred. Additionally, having 5-7+ years of talent acquisition experience within healthcare and proven leadership skills related to high-growth environments are essential to excel in this role. Strong communication and strategic planning abilities are also crucial.

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How does 21st Century Home Health Services ensure a great candidate experience in the hiring process?

At 21st Century Home Health Services, we prioritize a seamless candidate experience from application through onboarding. This includes transparent communication throughout the recruitment process, personalized interactions with candidates, and an organized onboarding strategy. Our Talent Acquisition Director will focus on enhancing candidate engagement to ensure a positive and welcoming journey for future employees.

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What are the recruitment marketing strategies employed by 21HHS for attracting talent?

21st Century Home Health Services utilizes a variety of recruitment marketing strategies to attract top talent. These include leveraging social media platforms for outreach, hosting job fairs, and creating employee referral programs. By employing innovative marketing techniques and staying updated on industry trends, our Talent Acquisition Director plays a pivotal role in branding 21HHS as an employer of choice within the healthcare space.

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What makes 21HHS a great employer for talent acquisition professionals?

21st Century Home Health Services is a top workplace in the Bay Area and has received numerous accolades for employee satisfaction. With a supportive work environment, commitment to professional growth, and shared values surrounding empathy and compassion, 21HHS stands out as an exceptional employer for talent acquisition professionals. Our dynamic and rapidly expanding organization offers numerous opportunities to make a meaningful impact in the home health industry.

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Common Interview Questions for Talent Acquisition Director: Home Health
Can you describe your experience with full-cycle recruitment in the healthcare sector?

In this question, you want to highlight specific examples of your past experience that showcases your expertise in full-cycle recruitment, especially in the healthcare sector. Discuss the roles you have filled, your strategies for sourcing candidates, and how you ensured a strong candidate experience through each stage of the process.

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How do you develop and implement effective talent acquisition strategies?

When answering this question, provide a detailed overview of your approach. Discuss how you analyze business needs, identify gaps in talent, and align recruitment strategies with company growth objectives. Mention any successful campaigns you may have led and the metrics you used to measure their success.

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How do you stay updated on industry trends in talent acquisition?

This is a great opportunity to showcase your passion for continuous learning. Talk about the resources you follow, such as industry publications, networking events, or online forums. Additionally, mention any professional organizations or certification programs you engage with to stay abreast of changes in recruitment practices.

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What metrics do you believe are essential for measuring recruitment success?

In your response, highlight specific KPIs you consider crucial, such as time-to-fill, quality of hire, and candidate satisfaction. Explain how you track these metrics and use them to make data-driven decisions in optimizing the recruitment process.

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How do you source candidates for hard-to-fill positions?

Tackle this question by discussing various sourcing strategies you've employed, such as utilizing niche job boards, leveraging social media platforms, and engaging with professional networks. Provide examples of situations where these strategies were successfully applied, leading to the hiring of top talent.

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Describe a time you had to address a hiring challenge in your previous roles.

Use the STAR method (Situation, Task, Action, Result) to frame your answer effectively. Provide a clear example of a hiring challenge you encountered, your approach to resolving it, and the positive outcome that resulted from your efforts.

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How do you build relationships with community organizations for talent pipeline development?

Discuss your approach to relationship-building with local organizations such as colleges, healthcare associations, and volunteer groups. Highlight how you leverage these partnerships for sourcing candidates and how they can lead to mutually beneficial opportunities for attendees and your company.

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What do you think is key to ensuring diversity and inclusion in the recruitment process?

Talk about the importance of implementing fair and unbiased hiring practices to promote diversity and inclusion. Offer suggestions such as diversifying sourcing channels, using blind recruitment techniques, and setting measurable diversity hiring goals in collaboration with leadership.

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How would you approach mentoring and developing your recruiting team?

Articulate your philosophy on mentorship and team development. Provide examples of how you have supported team members in their growth through regular performance reviews, training sessions, and encouraging them to take ownership of their personal career paths.

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Can you explain how you would optimize a recruitment budget?

Discuss strategies for analyzing your current recruitment expenditures and how you prioritize investments based on their potential ROI. Share how you evaluate the effectiveness of different recruitment channels, and how you might pivot resources to maximize hiring efficiency.

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