Product Manager

At 360Learning, a Product Manager collaborates with Product Designers and Engineers to drive the development of innovative educational solutions. They own the product backlog and roadmap, ensuring that features align with the overarching vision of Collaborative Learning while also facilitating effective communication among team members.

To excel as a Product Manager at 360Learning, candidates should possess strong leadership and communication skills, experience in managing a product backlog, and the ability to resolve conflicts effectively. Familiarity with agile methodologies and a collaborative mindset are also essential to drive conversation and get buy-in from non-technical stakeholders.

360Learning offers a flexible work-from-home policy ideal for Product Managers. You can work from anywhere in Spain, allowing you to create a work-life balance that suits your needs while maintaining productivity and connectivity with your team.

New Product Managers at 360Learning undergo a comprehensive onboarding process where they become Trello experts, learn about the product offerings, and meet team members through virtual coffee meets and happy hours, ensuring they feel integrated into the company culture from day one.

At 360Learning, Product Managers can expect significant career development opportunities. In your first few months, you'll be expected to establish a strong understanding of the product, and within six months, you'll be engaging in high-stakes discussions with key stakeholders, positioning you for potential leadership opportunities in the future.

Diversity and inclusion are at the heart of 360Learning’s culture. The company actively supports multiple Employee Resource Groups (ERGs) focused on different identities and issues. As a Product Manager, you will contribute to an environment that embraces diverse perspectives, ensuring a rich exchange of ideas that enhances product development.

Product Managers at 360Learning are accountable for their squad's performance against specific KPIs and quarterly OKRs. These metrics typically focus on timely delivery of new features, user engagement levels, and overall product impact. This emphasis on accountability ensures that each team member is aligned with the company's success.

When prioritizing features, I assess the impact and value each feature brings to users against the company objectives. I utilize prioritization frameworks like MoSCoW or RICE to determine which features align best with our goals and will deliver the most value to users promptly.

Absolutely! One major challenge was coordinating between engineering and marketing teams during a launch. I organized regular cross-team meetings to foster open communication, ensuring every stakeholder was aligned on timelines and objectives. This collaboration allowed us to launch on schedule successfully.

I often use the 'As a [user], I want [feature] so that [benefit]' structure to create clear and concise user stories. This format ensures that insights from user feedback are effectively translated into actionable development items.

In conflict situations, I prioritize transparency and open communication. I encourage team members to express their concerns and facilitate discussions to locate common ground. My aim is to guide the team toward solutions that uphold our shared goals and enhance collaboration moving forward.

To gather user feedback, I employ various methods, including surveys, direct user interviews, and feedback forms integrated within the product itself. Additionally, I analyze usage data to identify areas for improvement, creating a feedback loop that informs our product roadmap.

I have substantial experience working with cross-functional teams, frequently collaborating with marketing, engineering, UX design, and customer support. This holistic approach ensures that product development reflects diverse insights and meets customer needs effectively.

Data analysis is a cornerstone of my product management approach, as it informs decision-making and helps validate hypotheses. I leverage analytics tools to monitor user engagement and feature performance, allowing me to pivot or optimize our strategies based on solid evidence.

I facilitate regular check-ins and strategy sessions with my team where we discuss our objectives, ensuring that everyone understands how their work directly contributes to the company vision. This practice fosters a sense of purpose and enhances motivation within the team.

I’ve worked extensively with Agile methodology, particularly Scrum. My experience includes managing sprints, conducting daily stand-ups, and facilitating retrospectives, which have helped enhance team efficiency and product quality through continuous improvement.

Empathy for users is, in my opinion, the most critical skill for a Product Manager. Understanding users’ needs and pain points drives the creation of meaningful features that resonate with the audience. This empathy allows me to champion the user’s voice throughout the product development process.