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Associate Director, Field Operations Speaker Programs

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Associate Director is a strategic leadership role which applies consulting, analytic, and communication skills to partner with Marketing Director level stakeholders in the design and ongoing implementation of P2P education.  The Associate Director is responsible for providing thought leadership and strategic direction on innovative solutions for the AbbVie US Field and Sales Teams that integrate our understanding of opportunities among key external stakeholders (HCPs, Accounts, Patients, Speaker Programs and Samples).  This position influences cross-functional teams to create operational excellence and support field program execution.

The position is a part of the Field Planning & Analytics Team which drives field force effectiveness by optimizing our sales force size and structure, ensuring our IC designs are driving the right behavior, and ensuring our call plans, field tools and operations provide our field teams with what they need to drive the business in their markets.  This position reports into the Director of Field Programming & Help Desk and will lead a team of people leaders to drive best in-class Peer-to-Peer education.

This is a hybrid position and requires the ability to commute to our Florham Park, NJ office at least 3 days per week.

Responsibilities

Strategic Ownership

  • Co-creates strategy and pulls through objectives for Speaker Programs: Strategic enterprise vision for Peer-to-Peer speaker program operations.
  • Ownership and strategic thought partnership of capability/function to deliver innovative strategy and solutions for: programming, analytics/reporting, and new technology.
  • Drive multiple complex projects, balancing between short-term and long-term objectives and managing the projects within budget and timelines. Leverage data, analytics, leadership skills and strong strategic mind-set to optimize Speaker Program Operations.
  • Stay current on trends and new developments in industry and enterprise solutions; serve as thought leader.
  • Lead team on working with cross functional peers to understand and leverage best practices.
  • Partner with Head/Director level stakeholders on a regular basis to understand strategic and tactical issues, review research plans, and negotiate priorities. Provide teams with benchmarking reports and competitive intelligence across different AbbVie disease states.
  • Effectively lead end to end vendor partnerships across the enterprise.  

Leadership

  • Lead, develop, and mentor a team of Managers.
  • Accountable for accuracy and timeliness of project execution as well as clarity of communication to team.
  • Act as coach, seeking ways to develop their team, addressing their needs and goals; prioritize for the team and remove barriers for my team to achieve goals/advance initiatives.
  • Stay current on latest innovations in therapeutic area and capability.
  • Responsible for budget management and vendor/program management.
  • Seeks ways to embrace constant innovation, incremental or radical; engage with cross-functional counterparts to improve identification of innovative solutions.
  • Accountable for connection with other ADs on how capabilities/projects interact with others – on own team, across capabilities and COE/Verticals.
  • Hold team accountable for implementing new technologies, initiatives, innovations and roadmap of the future.

Qualifications

  • BA, BS degree is required.
  • Minimum 8 years analytical experience and/or commercial operations experience required. Problem-solving orientation; ability to work independently.
  • Experience working with leadership to solve problems and identify/sell/implement solutions.
  • Must exhibit proficiency commensurate with grade in the following competencies: strategic thinking, problem-solving, innovation, collaborative partnerships across functions, analytical capabilities, leadership, drive for results, and communication for greater team effectiveness.
  • Knowledgeable of a variety of PC programs (including, but not limited to Excel, SPSS Modeler, SAS, Access, PowerPoint, Power BI), database querying and analytical skills such as regression, clustering, machine learning and other advanced statistical skills.
  • Demonstrates critical thinking and strong communication skills resulting in the ability to anticipate customer and business needs and address questions or issues.
  • Demonstrates an ability to communicate complex issues in a simple, yet compelling fashion.
  • Learns, fast, grasps the “essence” and can change the course quickly where indicated Raises the bar and is never satisfied with the status quo; Embraces the ideas of others, nurtures innovation and manages innovation to reality.
  • Ability to develop in-depth knowledge of pharmaceutical industry data and therapeutic area to resolve business problems more efficiently and effectively

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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What You Should Know About Associate Director, Field Operations Speaker Programs, AbbVie

If you're looking to take your career to the next level, AbbVie has a fantastic opportunity for you as an Associate Director, Field Operations Speaker Programs in Florham Park, NJ. This strategic leadership role is perfect for someone who thrives in a dynamic environment where your consulting, analytic, and communication skills can shine. As an Associate Director, you'll partner with Marketing Director-level stakeholders to design and implement innovative peer-to-peer educational programs. Your expertise will influence the US Field and Sales Teams by providing direction on operational excellence and program execution. You will lead cross-functional teams, ensuring our sales force is equipped with the right tools and support to excel in their markets. A key component of this role is your ability to drive multiple complex projects while balancing short-term needs with long-term strategic goals. You'll also have the chance to mentor a talented team, ensuring clarity of communication and project execution. Engaging with industry trends and technological advancements will keep you at the forefront, as you guide your team and foster innovation. If you’re ready to make a remarkable impact on people's lives, this hybrid position could be your next great adventure with AbbVie, where collaboration and commitment drive our success!

Frequently Asked Questions (FAQs) for Associate Director, Field Operations Speaker Programs Role at AbbVie
What are the responsibilities of the Associate Director, Field Operations Speaker Programs at AbbVie?

The Associate Director, Field Operations Speaker Programs at AbbVie is responsible for the strategic oversight of peer-to-peer education initiatives. This includes managing multiple projects, collaborating with leadership on solutions, providing thought leadership, and ensuring effective program execution. The role involves working closely with cross-functional teams and external stakeholders to drive field effectiveness in sales.

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What qualifications are needed for the Associate Director, Field Operations Speaker Programs position at AbbVie?

To be considered for the Associate Director, Field Operations Speaker Programs position at AbbVie, candidates should possess a BA or BS degree, with a minimum of 8 years in analytical or commercial operations experience. Strong competencies in strategic thinking, problem-solving, innovation, and leadership are essential, along with proficiency in analytical tools such as Excel and Power BI.

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How does the Associate Director, Field Operations Speaker Programs contribute to AbbVie's mission?

The Associate Director, Field Operations Speaker Programs plays a pivotal role in advancing AbbVie's mission by enhancing the effectiveness of the sales force through strategic educational programs. By leveraging industry insights and innovative solutions, this position directly contributes to improving health outcomes and addressing the challenges faced by healthcare professionals and patients alike.

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What does a typical day look like for an Associate Director, Field Operations Speaker Programs at AbbVie?

A typical day for an Associate Director, Field Operations Speaker Programs at AbbVie includes strategizing with Marketing Directors, managing ongoing projects, mentoring team members, collaborating with cross-functional partners, and utilizing data analytics to drive decisions. The role combines leadership with hands-on project management, ensuring that goals are met efficiently.

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What is the work environment like for the Associate Director, Field Operations Speaker Programs at AbbVie?

The work environment for the Associate Director, Field Operations Speaker Programs at AbbVie is collaborative and innovative. With a hybrid setup, employees are encouraged to engage both in the office and remotely, fostering a flexible work-life balance while focusing on strategic leadership and operational excellence.

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Common Interview Questions for Associate Director, Field Operations Speaker Programs
How do you prioritize multiple projects and ensure successful execution?

When prioritizing multiple projects, it’s important to assess each project's urgency and impact on business objectives. Using project management tools to track progress, setting clear timelines, and communicating with team members ensures that resources are allocated effectively and projects are delivered on time.

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Can you describe a time when you had to overcome a significant challenge in a leadership role?

In a previous leadership role, I faced resistance to a new strategic initiative. By actively listening to my team's concerns and providing tailored support and training, I managed to align everyone's goals and enhance the program's effectiveness. This experience taught me the importance of clear communication and adaptability.

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What innovative strategies have you implemented in past roles?

In my previous position, I introduced data-driven analytics to optimize resource allocation for speaker programs, which significantly increased engagement with healthcare professionals. Implementing a feedback loop for continuous improvement was key in adapting our approach to meet evolving market needs.

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How do you approach collaboration with cross-functional teams?

Collaboration involves promoting open communication and establishing shared goals. I regularly facilitate brainstorming sessions and workshops that bring different functions together, fostering a culture of teamwork while leveraging diverse expertise to achieve optimal outcomes.

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What tools or methods do you use for data analysis?

I'm proficient in several analytical tools, including Excel for data manipulation and visualization, Power BI for reporting, and SAS for deeper statistical analysis. Coupling these tools with a thorough understanding of business metrics allows me to derive meaningful insights to inform strategic decisions.

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How do you help team members develop their skills?

I believe in conducting regular one-on-one meetings to identify individual strengths and areas for growth. By providing tailored resources, mentorship, and opportunities to lead projects, I empower my team to skillfully advance in their careers while achieving team objectives.

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How do you keep up-to-date with industry trends?

I prioritize continuous learning through industry publications, attending seminars, and networking within professional organizations. Engaging with thought leaders and stakeholders allows me to stay abreast of the latest developments, ensuring that our strategies are informed and relevant.

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What is your leadership style, and how does it benefit your team?

My leadership style is participative and supportive, which fosters an inclusive environment. By encouraging input from all team members, I enhance engagement and creativity, ultimately driving higher performance. I strive to be a coach, helping my team members navigate challenges and reach their potential.

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Can you provide an example of how you managed a remote team effectively?

To manage a remote team effectively, I utilized weekly video calls to maintain a personal connection and share project updates. I also implemented collaborative tools for transparency and communication, which proved essential in keeping everyone aligned and motivated despite geographical distances.

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How do you measure the success of a speaker program?

Success can be measured through various KPIs such as engagement rates, feedback from healthcare professionals, and the program's impact on sales metrics. Regular post-event surveys and analytics provide insights, helping to refine future initiatives and align them better with stakeholder needs.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, hybrid
DATE POSTED
December 3, 2024

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