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Manager, ABA Site Communications

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This manager is responsible for leading, overseeing and guiding the development, implementation and execution of communications programs the AbbVie Bay Area site in South San Francisco, CA, a key oncology center of innovation for AbbVie. The primary role will be to develop and drive unique communications programs that support site leadership, drive site employee engagement and increase local awareness of AbbVie within the community and beyond. In addition, this manager will be responsible for enhancing AbbVie’s reputation locally. This role reports to the Senior Director, AbbVie Bay Area Strategic Management.

Core responsibilities in this role:

  • Responsible for setting the overall communications framework for the AbbVie Bay Area site.
  • Responsible for defining thought leadership platforms for AbbVie executives at site level.
  • Responsible for internal communications; inclusive of channel management, site townhalls, site leader communications, etc.
  • Responsible for identifying and executing programming that drives engagement of priority employee audiences.
  • Represents Communications on local crisis action teams.
  • Responsible for developing and executing internal and external communications tactics that drive awareness of AbbVie within the local biotech ecosystem.
  • Partners closely with cross-functional partners that support local community engagement, local brand awareness activations.
  • Interfaces and aligns with various functions, including local human resources, government affairs, legal, finance, discovery research, clinical development, regulatory affairs, medical affairs, and senior management.
  • Supports management of agencies and associated program budgets that support communications programming.

Qualifications

Core skills and experience: 

  • High competency and professional experience in internal and external communications strategies and tactics.
  • Experience providing communications counsel and strategic materials to senior leaders for both internal and external audiences.
  • Business acumen to appropriately frame the why and contextualize communications priorities that strategically align to business priorities.
  • Scientific knowledge, ideally in oncology, or experience understanding complex concepts and translating them for target audiences and channel.
  • Expert understanding of digital and social media content and channel strategies.
  • Experienced in employee engagement, change management and crisis management communications.
  • Ability to build relationships and interact with local media in the Bay Area market in partnership with R&D Communications and Media Relations teams.
  • Understands how to operate with an enterprise mindset and proactively seeks out opportunities to maximize impact of communications.
  • Ability to breakdown silos to nurture strong cross-functional partnership with scientists and non-scientist colleagues, as well as partner with corporate colleagues in a matrix environment.
  • Models’ leadership ways of working that foster collaboration, creativity and collegiality.
  • Strong sense of accountability of direct and indirect team members, and associated communications programming of the team.

Basic requirements needed:

  • Minimum of 5+ years of integrated communications experience required.
  • Previous work in the biotechnology or pharmaceutical industry required, experience in oncology and managing communications at a site level preferred.
  • Demonstrates expertise in developing and executing insight-driven and measurable internal and external communications programs and materials.
  • Ability to successfully execute multiple communications activities for a diverse range of stakeholders; understanding of employee audiences.
  • Exceptional verbal and written communication skills.
  • Experience working with agency resources to deliver high quality, effective communications.
  • Demonstrates growth mindset, self-motivated, and ability to see bigger picture beyond the immediate task.
  • Demonstrates initiative, creativity, analytical and leadership capabilities.
  • Demonstrates ability to work effectively in a cross-functional team and navigate a matrixed organization; influence/negotiation skills and relationship management capabilities.
  • Experience using commonly used communication tools like Teams, Zoom, PowerPoint, Word, Excel, Movie Maker, Acrobat, etc.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our short-term incentive programs. ​
  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

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$100000K
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What You Should Know About Manager, ABA Site Communications, AbbVie

Are you ready to take the lead in shaping the communications landscape at AbbVie as a Manager of ABA Site Communications? Based in the beautiful South San Francisco, CA, this role is crucial for enhancing the visibility and engagement of AbbVie's Bay Area site, a key area for innovation in oncology. You'll be at the forefront of crafting and implementing communication strategies that not only support site leadership but also invigorate employee engagement and elevate AbbVie's presence in the local community. In this position, you will develop tailored communication programs, manage internal channels, and represent AbbVie on local crisis action teams. Plus, you’ll be collaborating with various teams, including human resources and legal, ensuring that all communications align with our strategic goals. We want someone with a solid background in integrated communications, ideally within biotech or pharmaceuticals, and a knack for translating complex scientific ideas into engaging narratives. If you're passionate about leading impactful communications that make a difference in health and community advocacy, we'd love to have you join the AbbVie family.

Frequently Asked Questions (FAQs) for Manager, ABA Site Communications Role at AbbVie
What are the core responsibilities of a Manager, ABA Site Communications at AbbVie?

As a Manager in ABA Site Communications at AbbVie, your core responsibilities include setting the communications framework for the Bay Area site, enhancing internal communications through various channels, and driving employee engagement. You'll also identify programs that increase awareness of AbbVie within the local biotech community, work with various cross-functional teams, and manage communication during crises. Essentially, you'll play a pivotal role in shaping how AbbVie communicates both internally and externally.

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What qualifications are needed for the Manager, ABA Site Communications position at AbbVie?

To qualify for the Manager, ABA Site Communications role at AbbVie, candidates should possess a minimum of 5 years of integrated communications experience, preferably in biotechnology or pharmaceuticals. Experience in oncology communications and site-level management is highly preferred. Essential skills include exceptional writing and verbal communication abilities, a strong understanding of digital media strategies, and the ability to build cross-functional relationships. Creativity and a growth mindset are also key attributes for success in this position.

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How does the Manager, ABA Site Communications role impact AbbVie's community engagement?

The Manager, ABA Site Communications role at AbbVie directly influences community engagement by developing communication strategies that elevate AbbVie's presence and reputation in the local area. This includes executing programs aimed at fostering relationships with the community and local stakeholders, thereby creating awareness about AbbVie's initiatives and contributions to health innovation. By enhancing local outreach, you will strengthen AbbVie’s position as a leader in the biotechnology field.

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What types of skills are considered essential for a successful Manager, ABA Site Communications at AbbVie?

Essential skills for a successful Manager, ABA Site Communications at AbbVie include a high level of competency in both internal and external communications, a deep understanding of employee engagement and crisis management strategies, and the business acumen to align communications with organizational priorities. Additionally, proficiency in using various communication tools and technologies, along with an ability to translate complex scientific ideas into compelling narratives, is highly valuable.

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What kind of work environment can a Manager, ABA Site Communications expect at AbbVie?

A Manager, ABA Site Communications at AbbVie can expect a dynamic and collaborative work environment that values creativity and innovation. This role requires close interaction with cross-functional teams, fostering a sense of collegiality and shared goals. AbbVie places a strong emphasis on diversity and inclusion, making it a stimulating place to work, where your contributions can have a significant impact on both the organization and the broader community.

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Common Interview Questions for Manager, ABA Site Communications
Can you describe your experience with internal communications in previous roles?

In answering this question, emphasize specific instances where you developed internal communication strategies, highlighting your approach to channel management, content creation, and employee engagement initiatives. Provide examples that demonstrate how your communication efforts led to tangible outcomes, such as increased engagement or improved information flow within the organization.

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How do you ensure that your communication strategies align with business objectives?

Discuss how you analyze business goals before developing communication strategies. You might mention conducting stakeholder interviews, working with leadership to understand priorities, and designing messages that support those objectives. Provide examples of how you've successfully aligned communications with past organizational goals.

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What methods do you use to measure the effectiveness of your communication programs?

Explain your process for evaluating communication programs, which can include metrics like employee engagement scores, feedback surveys, and social media analytics. Share specific instances where you tracked and analyzed communication outcomes, leading to improved strategies or tactics.

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Can you give an example of a successful campaign you managed and what made it successful?

Provide a specific example of a campaign you developed, detailing your objectives, execution, and measurable outcomes. Highlight the collaboration involved, the strategic decisions you made, and what you learned from the experience that contributes to your success in similar future initiatives.

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How do you handle a communication crisis?

Discuss your crisis management experience by outlining the steps you take to assess the situation, communicate transparently with all stakeholders, and implement a strategic response. Be sure to illustrate with an example where your proactive communication helped mitigate a potential issue.

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What is your approach to creating content for diverse audiences?

In response to this question, explain your strategy for audience segmentation and tailoring messages accordingly. Emphasize the importance of understanding the unique needs and perspectives of different stakeholder groups, and how you adjust language and delivery methods to resonate with each audience.

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How do you prioritize multiple communication projects simultaneously?

Share your techniques for prioritizing workload, such as using project management tools or creating a matrix of urgency versus importance. Be sure to mention the importance of open communication with stakeholders to manage expectations and adjust timelines as necessary.

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What role does social media play in your communication strategy?

Discuss the importance of social media as a tool for amplifying messages and driving engagement. Speak to your experience in developing social media strategies, the types of content you find most successful, and how you integrate social media with other communication channels.

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Describe a time when you had to influence a senior leader's decision through your communication expertise.

Relate a specific situation where your strategic communication impacted a significant decision, detailing the objective, your approach, and the final outcome. Emphasize your communication skills and ability to provide insightful counsel that aligns with the leader's vision.

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Why do you want to work as the Manager, ABA Site Communications at AbbVie?

Your answer should reflect your passion for the biotechnology industry and your alignment with AbbVie's mission to innovate in health. Speak to your desire to contribute to a company that prioritizes community impact and employee engagement and how your skills align with the role's objectives.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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December 22, 2024

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