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Position Summary...What you'll do...The Senior Manager, Global Communications, will provide communications and public relations support for Walmart's U.S. End-to-End Last Mile Delivery teams. Reporting to the Director, Global Communications, the senior manager will be a storyteller - responsible for identifying and implementing new and innovative ways to promote Walmart's last mile delivery services; influencing internal and external communications within the business; serving as company spokesperson and a communications counselor to business unit leadership.Develop strategic communication plans by meeting with senior company officers and participating in cross-functional teams.• Counsel leaders on the most effective communication methods.• Balance changing and competing priorities while guiding strategic thinking for business partners as they develop plans.• Draft, design, review and edit internal and external communications.• Advise on the creation of communication elements related to global strategy.• Manage the distribution of communications according to plan.• Evaluate and ensure effectiveness of global communication plans and projects by establishing metrics and measures of success.• Research current, past and future messaging and approaches to identify potential risks and improvement opportunities.• Protect the brand and ensure company initiatives achieve intended outcomes.What you'll bring:• Robust knowledge of public relations and strategic communications in a B2C and/or B2B environment• Experience working in or with public relations agencies.• 5 years' experience in corporate communications, public relations, marketing, or related area.• Creativity and a desire to tell a story on large scale to diverse audiencesThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits and Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Journalism, Communications, Public Relations, or related field and 4 years' experience in corporate communications, public relations, or relevant area OR 6 years' experience in corporate communications, public relations, or relevant area. 1 year's supervisory experience or experience leading cross-functional teams.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising AssociatesPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Senior Manager, Global Communications - Corporate Affairs, Walmart

As the Senior Manager of Global Communications for Walmart in Goshen, AR, you will play a pivotal role in shaping the narrative around our cutting-edge End-to-End Last Mile Delivery teams. Reporting to the Director of Global Communications, you will act as a storyteller, harnessing innovative communication strategies to elevate Walmart's delivery services both internally and externally. Your role is multifaceted: you will draft, design, and review various communications while providing counsel to business unit leaders on optimal methods of engagement. With your rich background in public relations, you’ll develop strategic communication plans through collaboration with senior officers and cross-functional teams. Your creativity will be vital as you explore new ways to engage diverse audiences and promote Walmart's initiatives effectively. Moreover, you’ll manage communication distribution and evaluate its impact through established metrics. We're looking for a strategic thinker who can balance changing priorities while ensuring that Walmart's brand is protected and its messaging resonates. Join us in driving meaningful change and be part of a company that values diversity, innovation, and community involvement, empowering you to bring your whole self to work every day.

Frequently Asked Questions (FAQs) for Senior Manager, Global Communications - Corporate Affairs Role at Walmart
What are the main responsibilities of the Senior Manager, Global Communications at Walmart?

As the Senior Manager, Global Communications at Walmart, your primary responsibilities will include developing and implementing strategic communication plans, advising senior leadership, crafting compelling internal and external messages, and serving as a spokesperson for the Last Mile Delivery teams. You’ll also be tasked with evaluating communication effectiveness and identifying opportunities for brand enhancement.

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What qualifications do I need to become a Senior Manager, Global Communications at Walmart?

To qualify for the Senior Manager, Global Communications position at Walmart, you should hold a Bachelor's degree in Journalism, Communications, Public Relations, or a related field, alongside a minimum of four years of relevant experience in corporate communications or public relations. Experience leading cross-functional teams is also important, as is a solid understanding of public relations strategies.

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How does Walmart support its Senior Manager, Global Communications in their role?

Walmart supports its Senior Manager of Global Communications through access to robust resources, collaboration with senior leadership, and opportunities for professional development. You'll work in a dynamic environment where creative storytelling is encouraged, ensuring you have the tools to succeed and drive impactful communication strategies.

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What should I expect in terms of team collaboration as a Senior Manager, Global Communications at Walmart?

In the role of Senior Manager, Global Communications at Walmart, expect extensive collaboration with various departments and senior officers. You’ll work alongside cross-functional teams to align communications with corporate strategies, gaining diverse insights that enhance your plans and campaigns.

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What career growth opportunities does Walmart offer for a Senior Manager, Global Communications?

Walmart provides numerous career growth opportunities for its Senior Manager of Global Communications, including access to leadership training programs, mentorship, and opportunities to lead high-impact projects. The company values internal progression and encourages its leaders to explore diverse roles within the organization.

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Common Interview Questions for Senior Manager, Global Communications - Corporate Affairs
Can you describe your experience in developing strategic communication plans?

When answering this question, share a specific example from your past where you developed a communication plan for a project at a similar scale. Highlight your process, the collaboration involved, and the outcomes achieved, focusing on metrics that demonstrate your plan's effectiveness.

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How do you handle competing priorities in your role?

To respond effectively, explain your method of prioritization, such as using project management tools or techniques like the Eisenhower Matrix. Provide an example where you successfully managed multiple projects without compromising quality.

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What is your approach to evaluating the effectiveness of communication strategies?

Articulate how you measure communication effectiveness through metrics such as engagement rates, feedback loops, and surveys. Share a past experience where your evaluation led to enhancements in strategy, showcasing your analytical skills.

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How do you stay updated with trends in public relations and communications?

Discuss your habit of continuously learning through industry publications, webinars, or networking events. You could also mention specific resources you follow that keep you informed about best practices and trends in global communications.

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Can you provide an example of a challenging communication scenario you faced?

Share an example of a complex situation, perhaps involving a crisis or public reaction, and detail how you effectively navigated the problem. Focus on your thought process in crafting messages and rallying team support.

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What role do you believe storytelling plays in corporate communications?

Emphasize the importance of storytelling as a tool for engagement and relatability. Share an example of how you used storytelling effectively in a campaign or communication project to connect with your audience.

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How would you approach advising senior leadership on communication strategies?

Describe your strategy for providing counsel, emphasizing the importance of understanding leadership goals and aligning communication plans with those objectives. You might also want to mention how you present data to support your recommendations.

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What are the key elements of a successful internal communication strategy?

Identify elements such as transparency, consistency, and feedback mechanisms as critical components. Provide a brief overview of a time when your internal communication strategy led to improved employee engagement or understanding.

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How would you manage communication during a time of change within the company?

Outline your approach of clear, timely, and compassionate communication during change, highlighting the need to keep staff informed and engaged. Share a relevant experience that illustrates your capability in managing communication during significant transitions.

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What tools or platforms do you find most effective for managing communications?

Discuss the tools you have utilized, such as project management software, social media platforms, or internal communication tools. Explain how these have streamlined your processes and improved communication effectiveness.

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Full-time, on-site
DATE POSTED
December 11, 2024

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