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Global Security Operations Associate (2nd Shift) - job 1 of 2

Company Description

Job Description

A Global Security Operations Center (GSOC) Associate will work in the 24/7/365 GSOC and is responsible for monitoring global events, travel related issues, and various security topics which could potentially impact the business. This person will send notifications to appropriate personnel and/or company travelers in order to ensure minimal business disruption in accordance with corporate crisis management directives. This person will operate a global CCTV network, provide access control, process store operations requests, and perform intake specialist functions for all initial and follow-up confidential reporting. This person will also provide communication and documentation support for the corporate campus security team and help maintain a safe environment for all company associates, vendors and guests.

This job is located at our Global Home Office in Columbus, Ohio. The 2nd shift runs from 2:00pm to 10:00pm.

What Will You Be Doing?

Act as the initial point of contact to aid all Abercrombie and Fitch associates, travelers, expatriates, and others contacting the Global Operations Center
Perform security and emergency dispatch functions for the corporate campus and surrounding distribution centers
Monitor global events in real-time using various sources and send detailed information to travelers or business partners as needed
Collect and analyze data from a variety of internal and external sources, including primary source intelligence, and financial and business product data analytics
Prioritizing, validating, analyzing, and correlating information to identify existing and emerging threats to employees, facilities, and operational continuity
Support the global protective intelligence program as it is developed enterprise-wide
Grow and maintain relationships with internal and external stakeholders to develop security risk-mitigating strategies
Align with policies and procedures to support the security program and culture of Abercrombie and Fitch
Support the development and delivery of security awareness activities

What Do You Need To Bring?

3+ years experience in a related field (Security/Security Solutions, Intelligence Analysis, Military, Law Enforcement, Corrections, Risk Management, Business Continuity, IT, etc.) or a combination of professional experience and education
Exceptional problem-solving and critical thinking skills with the ability to set priorities in a high-paced environment, multi-task, take initiative, and exercise sound judgment while handling incidents
Dark/deep web; brand protection, OSINT, and competitive intelligence gathering experience
Strong technical competence with command center software, particularly in video management, access control, and case development
Strong proficiency with the Microsoft Office suite (Excel, Word, PowerPoint, MS Teams); SharePoint; Microsoft Outlook; Web-based communications tools; and internet-based research
Ability to work nights, weekends, and holidays as needed
Excellent written and verbal communication skills
Assist with special projects that support Global Security and business initiatives
Ability to maintain a high degree of confidentiality and sensitivity
Advanced experience in physical security applications such as access control, camera surveillance intrusion detection (CCTV), protective intelligence, and visitor management
Two years of work experience in an Analyst role in a Security Operations Center (SOC), Global Security Operations Center (GSOC) or a Network Operations Center (NOC), Homeland Security analyst, Emergency Operations Center, Military Intelligence, Business Analysis and/or equivalent experience
CPR, EMT, First Aid Training and/or Certification
Bachelor’s Degree focused on Homeland Security, Emergency Operations, Military Intelligence, Business Analysis, or International Studies preferred

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Our Values

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental, and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off & one paid volunteer day per year, allowing you to give back to your community
Onsite fitness center
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Global Security Operations Associate (2nd Shift), Abercrombie and Fitch Co.

As a Global Security Operations Associate (2nd Shift) at Abercrombie & Fitch Co., you’ll be a vital member of our 24/7 Global Security Operations Center (GSOC) based at our Global Home Office in Columbus, Ohio. Your role is crucial in monitoring and analyzing global events that could impact our business. Whether you’re handling emergencies, providing timely notifications to colleagues and travelers, or managing our global CCTV network, your work will help maintain a secure environment for everyone involved with our company. You'll serve as the first point of contact for associates and handle a range of important tasks including dispatch functions and intake specialist duties related to confidential reporting. Your analytical skills will shine as you collect and interpret data from various sources to identify potential threats, which will require strong technical expertise in command center software and data analytics. With a focus on building relationships and aligning with corporate policies, you’ll help foster a culture of security awareness within Abercrombie & Fitch. If you're ready to leverage your experience in the security field and contribute to a company that values its people and promotes professional growth, this is the job for you! The 2nd shift runs from 2:00 PM to 10:00 PM, so you'll have the chance to make a real impact during those hours while working with a supportive team.

Frequently Asked Questions (FAQs) for Global Security Operations Associate (2nd Shift) Role at Abercrombie and Fitch Co.

What responsibilities does a Global Security Operations Associate at Abercrombie & Fitch Co. have?

A Global Security Operations Associate at Abercrombie & Fitch Co. is responsible for monitoring global events and travel-related security issues that could impact the organization. This includes acting as the first point of contact for associates and managing emergency dispatch functions, monitoring real-time threats, analyzing data from various sources, and supporting the corporate campus security team with communication and documentation.