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Hollister Co. - Brand Representative, Castleton Square image - Rise Careers
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Hollister Co. - Brand Representative, Castleton Square

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renownedj brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.  

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.comwww.abercrombiekids.comwww.hollisterco.comwww.gillyhicks.com, and www.socialtourist.com.

Job Description

The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

  • Customer Experience
  • Store Presentation and Sales Floor
  • Communication
  • Asset Protection and Shrink
  • Policies and Procedures
  • Training and Development 

Qualifications

What it Takes

  • Adaptability / Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

 

SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @WORKATHCO (AND @WORKATANF)

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Hollister Co. - Brand Representative, Castleton Square, Abercrombie and Fitch Co.

Join our dynamic team at Hollister Co. as a Brand Representative in Castleton Square, Indianapolis! At Hollister, we believe in the spirit of the endless summer and strive to make teens feel celebrated and comfortable in their own skin. As a Brand Representative, your role will revolve around delivering exceptional customer service by understanding and anticipating customer needs. You’ll be engaging with customers, initiating conversations, and maintaining a welcoming store environment that encourages connection. Whether you're presenting the latest styles or ensuring the store looks fabulous, you’ll be tapping into your personal style and confidence to create an inviting shopping experience. With opportunities for training and development, you can grow your skills and take on more responsibilities over time. Plus, you'll enjoy a flexible schedule and merchandise discounts, making this not just a job, but a chance to be part of something special! Join us in celebrating individuality as we build a global community of diverse and unique people. If you’re outgoing, stylish, and ready to contribute to a fun and friendly atmosphere, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Hollister Co. - Brand Representative, Castleton Square Role at Abercrombie and Fitch Co.
What responsibilities does a Brand Representative at Hollister Co. in Castleton Square have?

As a Brand Representative at Hollister Co. in Castleton Square, your responsibilities will include providing exceptional customer service, maintaining store presentation, communicating effectively with customers, and adhering to store policies. You'll engage with customers to understand their needs, promote products, and create an inviting shopping experience.

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What qualifications do I need to become a Brand Representative at Hollister Co.?

To become a Brand Representative at Hollister Co., candidates should be adaptable, detail-oriented, and able to multitask effectively. A positive work ethic and strong communication skills are essential. Experience in retail or customer service will be beneficial, but a genuine desire to connect with customers is key.

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What can I expect from the work environment as a Brand Representative at Hollister Co.?

As a Brand Representative at Hollister Co., you can expect a vibrant and dynamic work environment in Castleton Square. The role encourages collaboration and interaction with a global team that celebrates individuality. The atmosphere is friendly, stylish, and focused on providing a positive experience for customers.

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Are there any opportunities for career advancement as a Brand Representative at Hollister Co.?

Yes! At Hollister Co., Brand Representatives have various opportunities for career advancement. As you gain experience and develop your skills, you can move into supervisory roles or specialized positions within the company, thanks to the emphasis on training and development.

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What benefits does Hollister Co. offer its Brand Representatives?

Hollister Co. offers various benefits for Brand Representatives, including merchandise discounts, flexible scheduling, and opportunities for personal growth through training. The company prioritizes your well-being and growth, making it a great place to work!

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Common Interview Questions for Hollister Co. - Brand Representative, Castleton Square
What experience do you have in retail that will help you succeed as a Brand Representative at Hollister Co.?

In your response, focus on specific retail experiences where you provided customer service or maintained store displays. Highlight skills such as effective communication, teamwork, and adaptability, showcasing how these will help you excel in the fast-paced environment at Hollister Co.

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How do you approach customer service when dealing with difficult customers?

When answering, emphasize your ability to listen actively and empathize with customers while finding solutions. Share an example of a challenging situation where you maintained professionalism and turned the experience into a positive one.

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What do you think makes Hollister Co. unique compared to other retailers?

In your answer, highlight the brand's commitment to celebrating individuality and creating a comfortable atmosphere for teens. Discuss how the brand's fun and spirited aesthetics align with its customer engagement and product offerings.

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How would you promote a new product on the sales floor?

Explain your strategies for engaging customers and highlighting the features and benefits of the new product. Discuss techniques that create excitement and encourage customers to share their experiences on social media or with friends.

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Can you provide an example of how you've contributed to a team environment?

Share a specific example of how you supported your team or collaborated on a project. Highlight your communication skills and willingness to help others, emphasizing your positive influence on team dynamics.

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What is your personal style, and how do you think it aligns with the Hollister brand?

Discuss your personal style in relation to the relaxed, California-inspired aesthetics of Hollister. Explain how you embody the spirit of the brand and how you would represent this style in your daily responsibilities at the store.

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How do you prioritize your tasks when the store gets busy?

Talk about your time management skills and ability to stay organized under pressure. Discuss how you would prioritize tasks based on customer needs and store requirements, ensuring a smooth operation during peak times.

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What techniques do you use to stay motivated while working?

Discuss personal strategies that keep you motivated during the workday, such as setting daily goals or reminding yourself of the reasons you enjoy the work. Emphasize your enthusiasm and positive attitude, even in challenging conditions.

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How would you handle an instance of theft or a suspicious customer?

In your answer, describe your understanding of asset protection policies, stress the importance of remaining calm and professional, and mention your ability to communicate concerns with management. Highlight the importance of maintaining a safe shopping environment.

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Why do you want to work for Hollister Co. as a Brand Representative?

Share your genuine interest in the brand and how its values align with your personal beliefs. Discuss the aspects of the company culture and its focus on individuality that resonate with you, showcasing your enthusiasm for being part of the Hollister team.

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Founded in 1892, Abercrombie & Fitch Co (A&F) through its subsidiaries, is a specialty retailer of casual apparel for men, women and kids. Through stores and direct-to-consumer operations, the company is engaged in selling an array of products, in...

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Part-time, on-site
DATE POSTED
December 28, 2024

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