Technical Program Manager

The Technical Program Manager at Abnormal Security leads the management of APAC product teams, focusing on ensuring timely delivery and risk mitigation. Responsibilities also include fostering internal engineering communities through events like hackathons and tech talks, aligning teams with R&D practices, and optimizing JIRA workflows for seamless project management.

Candidates for the Technical Program Manager role at Abnormal Security should have over 10 years of experience in related fields, including at least 3 years in program management or community engagement. Strong technical skills, particularly with tools like JIRA, along with excellent communication and leadership abilities, are essential.

In the role of Technical Program Manager at Abnormal Security, fostering engagement within engineering communities is critical. This includes organizing events such as hackathons and tech talks, promoting knowledge-sharing, and enabling Gen-AI tool adoption to enhance productivity among engineering teams.

The Technical Program Manager has a significant impact on APAC product initiatives by ensuring that projects align with global R&D practices, improving execution processes, and fostering talent within the engineering community. This helps drive the successful delivery of high-quality products that boost Abnormal Security's capabilities.

Technical Program Managers at Abnormal Security utilize various tools and methodologies, particularly JIRA for project management and workflow optimization. They also implement best practices in R&D alignment, project tracking, and risk mitigation strategies to ensure successful execution of product initiatives.

In your answer, discuss specific examples of how you've utilized JIRA to manage projects efficiently. Highlight your ability to customize workflows, track progress, and communicate with team members to ensure the timely delivery of project milestones.

Explain the various strategies you use to foster engagement, such as organizing hackathons, mentoring sessions, or knowledge-sharing activities. Discuss how these initiatives have previously led to team success and personal growth among engineers.

Outline a structured approach to risk assessment, including how you prioritize risks based on impact and likelihood. Provide examples of past experiences where you implemented effective mitigation strategies that kept projects on track.

Share your approach to understanding global R&D frameworks and how you communicate these practices to local teams. Emphasize your experience in creating synergy between regional and global objectives to enhance execution excellence.

Narrate a specific project you led, touching on your role, the challenges you faced, and the innovative solutions you implemented. Highlight the outcomes and critical lessons learned that you can apply to future initiatives.

Discuss a situation where you identified inefficiencies in a team's processes. Detail the measures you took to streamline workflows—perhaps using JIRA or other tools—and the positive results that followed.

Focus on the initiatives you've implemented to support talent development within engineering teams, such as organizing training sessions or encouraging participation in tech events. Share specific outcomes that demonstrate the effectiveness of these programs.

Follow the STAR method to illustrate how you effectively triaged competing tasks in your experience. Describe your process for communicating with team members to assess the impact of their projects and adjusting priorities as needed.

Explain the importance of clear, transparent communication in your role, particularly in managing cross-functional teams. Share examples of how you foster open lines of communication to facilitate collaboration and ensure everyone is aligned.

Discuss the methods you utilize to keep your knowledge current, such as attending industry conferences, subscribing to relevant publications, or networking with peers. Highlight how you incorporate these insights into your work and decision-making processes.