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Supply Chain and Operations Consulting Manager - Retail Logistics

This role can sit anywhere in the US as long as it is near an Accenture Corporate OfficeWe are:Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need big-picture change, so we come at their challenges from all sides with functional insights, data power, digital leadership, and extensive industry know-how. It’s our job to show clients how to take major leaps forward in planning, procurement, manufacturing, and fulfillment while becoming more sustainable and resilient. How do we do it? We call out the most important metrics. We cut costs, optimize capital, improve response times and consider ESG values. We connect suppliers and customers across the extended supply chain. And we create strategies and operating models that really work.You are:A Supply Chain and Operations professional who helps clients develop strategies and operating models that integrate planning, procurement, product design, manufacturing, and/or fulfillment functions within an organization, as well as connect suppliers and customers across the extended supply chains. You use your data skills to develop and implement strategies that improve the entire supply chain process by applying cost efficiency, increasing business effectiveness, and creating synergies and collaboration across companies. You’ve also got the communication skills to make sure that everyone understands your ideas and how to get them working as quickly as possible. Your experience means that people look to you for guidance and ideas. And you know how to make sure teams get their work done on time, every time.The work:• Find solutions to clients’ supply chain and operations-related challenges• Spot and solve challenges using your analytical skills to dive into data and check that against the real world• Lead workshops that look for ways to improve organizations and processes• Determine what methods and procedures to use when completing projects• Give clients insights that help make their companies work better, faster, and more efficiently• Challenge legacy ways of working using constructive techniques that fuel client growth• Use digital tech to help clients find new ways to make their organizations more effective and efficient• Lead small to medium sized teams with diverse backgrounds skills and knowledge• Effectively manage and coach others, collaborating with internal and external parties• Support client sales origination and thought leadership development• Ensure that projects help clients meet their key goals• Drive a positive impact in the communities where we work and live• Use the latest analytical tools and digital tech to help clients find new ways to understand how to make their organizations more effective and efficientUnderstanding of logistics processes for Retail, including inventory management, warehousing, transportation, and distribution of goods. The role involves ensuring efficient and timely delivery of products to clients, optimizing supply chain processes, and maintaining cost-effectiveness. Knowledge of Transportation Management (TMS) systems and Warehouse Management systems (WMS) requiredHere’s what you need:• Minimum of 3 years of experience working on Supply Chain initiatives• Minimum of 3 years of experience in Transportation Management (TMS) systems and Warehouse Management systems (WMS)• Minimum of 5 years of external experience at a consulting firm or 5 years of internal consulting experience in a role equivalent to Manager level within industry• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s degree, must have equivalent minimum 6-year work experienceBonus points if:• Understanding of logistics processes for Retail, including inventory management, warehousing, transportation, and distribution of goods.• You have a deep specialization in one or more of the following: procurement or 3rd party cost takeout initiatives; forecasting, supply chain planning, and inventory optimization; manufacturing production experience in either continuous or discrete manufacturing environments• You have the proven ability to work creatively and analytically in a problem-solving environment• You excel in building and developing relationships, overseeing complex programs and demonstrating leadership• You’ve earned an MBA or equivalent graduate degree• You have a functional-level understanding of technology solutions• Lean or Six Sigma qualifications• You can use the latest data analytics tools to spot opportunities for improvement• Prior experience in driving insights using visualization tools (i.e. Power BI, Tableau, Alteryx) and analytics tools (i.e. Adobe Analytics, Google Analytics)Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.Information on benefits is here.Role Location Annual Salary RangeCalifornia $93,400 to $258,500Colorado $93,400 to $223,300District of Columbia $99,500 to $237,800New York $86,500 to $258,500Maryland $86,500 to $206,800Washington $99,500 to $237,800#LI-NA-FY25What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more hereEqual Employment Opportunity StatementAccenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Accenture is committed to providing veteran employment opportunities to our service men and women.For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.Requesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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What You Should Know About Supply Chain and Operations Consulting Manager - Retail Logistics, Accenture

As a Supply Chain and Operations Consulting Manager specializing in Retail Logistics at Accenture, you’ll be at the forefront of helping Fortune 500 clients navigate their most pressing supply chain challenges. This role can be done from anywhere in the US, making it incredibly flexible! You’ll dive deep into the world of planning, procurement, manufacturing, and fulfillment, utilizing your expertise to develop strategies that forge stronger connections across suppliers and customers. Your analytical eye will help in identifying hurdles and driving improvements utilizing the latest digital technologies. You won’t just be pointing out problems; you’ll be crafting actionable insights that enable our clients to enhance efficiency, cut costs, and achieve their sustainability goals. Leading workshops and collaborating with diverse teams, you’ll be the go-to person for innovative ideas and guidance. Whether it’s optimizing logistics processes, delivering timely solutions for inventory management, or coaching fellow team members, your experience and communication skills will ensure everyone is aligned and engaged in achieving project goals. At Accenture, we believe in the importance of community and are committed to fostering a workspace that champions diversity and inclusivity, making sure everyone is heard and valued. If you’re someone who is passionate about transforming supply chains, eager to lead, and has a drive for impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Supply Chain and Operations Consulting Manager - Retail Logistics Role at Accenture
What are the key responsibilities of the Supply Chain and Operations Consulting Manager role at Accenture?

The Supply Chain and Operations Consulting Manager at Accenture takes charge of leading client engagements to address their supply chain challenges. They find solutions across planning, procurement, and delivery, leveraging data analysis to improve efficiency and effectiveness in operations. This role involves leading workshops, managing diverse teams, and giving clients comprehensive insights that fuel growth.

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What qualifications are needed for the Supply Chain and Operations Consulting Manager position at Accenture?

To qualify for the Supply Chain and Operations Consulting Manager role at Accenture, candidates should have a minimum of 3 years of experience with Supply Chain initiatives, along with expertise in Transportation Management and Warehouse Management systems. A bachelor’s degree is required, and an MBA or equivalent graduate degree is a plus. Experience in consulting or a role equivalent to manager level within the industry is essential.

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What experience is beneficial for a Supply Chain and Operations Consulting Manager at Accenture?

Candidates for the Supply Chain and Operations Consulting Manager position at Accenture would benefit from having a deep understanding of retail logistics processes such as inventory management, warehousing, and transportation. Having proven experience in driving continuous improvements through advancements in technology and analytics tools is highly advantageous.

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How does Accenture support diversity and inclusion in the Supply Chain and Operations Consulting Manager role?

Accenture places great emphasis on diversity and inclusivity, ensuring a rich tapestry of backgrounds enriches the workplace. As a Supply Chain and Operations Consulting Manager, you'll be a part of an organization that celebrates individual differences and fosters environments where everyone feels included and valued, leading to innovative solutions for clients.

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What are the advancement opportunities for a Supply Chain and Operations Consulting Manager at Accenture?

At Accenture, Supply Chain and Operations Consulting Managers have numerous opportunities for career advancement. They can progress into higher managerial roles, specialize in niche areas within supply chain management, or transition into strategic leadership roles that influence broader organizational changes. Ongoing training and professional development are readily available to support career growth.

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Common Interview Questions for Supply Chain and Operations Consulting Manager - Retail Logistics
How do you approach solving supply chain challenges?

When addressing supply chain challenges, I start by conducting thorough data analysis to understand the current situation. I then engage stakeholders in workshops to brainstorm and identify potential solutions, ensuring to incorporate a mix of practical and innovative ideas. This collaborative approach not only allows for detailed insights but also fosters ownership among the team.

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Can you describe your experience with Transportation Management Systems (TMS)?

In my previous roles, I've managed the integration of TMS to streamline logistics operations. I've overseen implementation processes, trained staff on new systems, and leveraged TMS data to enhance route planning and reduce costs, ultimately improving delivery timeliness and customer satisfaction.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks based on project deadlines and potential impact. Using project management tools, I facilitate clear communication with my teams to ensure we are aligned. Regular check-ins help to assess progress and reallocate resources as needed, keeping projects on track and minimizing bottlenecks.

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What strategies do you use to enhance team collaboration?

I believe in fostering an inclusive environment where every team member feels comfortable sharing ideas. I implement regular brainstorming sessions and feedback loops to encourage collaboration. Utilizing digital collaboration tools also facilitates seamless communication, especially in remote settings.

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How have you used data analytics to improve supply chain efficiency?

In past projects, I leveraged data analytics tools such as Power BI to identify inefficiencies in the supply chain process. By visualizing data patterns, I was able to pinpoint key areas for improvement, which led to actionable recommendations and optimized processes that significantly reduced operational costs.

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Describe a time when you successfully led a workshop.

I once led a workshop aimed at revitalizing a client's inventory management strategy. Through interactive sessions and group discussions, we identified key pain points. By facilitating breakout sessions, we developed a comprehensive action plan that the client implemented, resulting in a 20% reduction in excess inventory.

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What methods do you use to manage project timelines effectively?

To manage timelines, I rely on agile project management methodologies to ensure flexibility. I set clear milestones and regularly update the project timeline based on team feedback and project demands, which allows for proactive adjustments to keep things moving smoothly.

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How do you handle disagreements within your team?

In case of disagreements, I encourage open communication to understand each team member's perspective. I facilitate a resolution process that focuses on finding common ground and aligning on project goals, reinforcing teamwork and collaboration while respecting individual viewpoints.

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What techniques do you use for effective stakeholder engagement?

I use a combination of regular updates and inclusive meetings to engage stakeholders. By providing transparency around project developments and including them in decision-making, I cultivate trust and ensure their insights shape the project's direction.

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What tools do you utilize for data visualization and why?

I often use Power BI and Tableau for data visualization because they allow for intuitive representation of complex data sets. These tools help communicate insights effectively to stakeholders, making it easier to understand trends and support strategic decision-making.

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Our 743,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners an...

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