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PT Bartender

Company Description

From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our F&B Team as a Bartender located at SLS South Beach in Miami.

JOIN THE SLS FAMILY TODAY!

Job Description

Job Purpose:

The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.

Duties & Functions:            

  • Prepare drink orders for guests according to specified recipes using measuring systems.
  • Issue, open, and serve wine/champagne bottles.
  • Attend to tables in the dining area.
  • Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
  • Prepare fresh garnishes for drinks.
  • Stock ice, glassware, and paper supplies.
  • Restock bar with liquor and supplies.
  • Transport supplies to bar set-up area.
  • Wash soiled glassware.
  • Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs.
  • Process all payment methods.
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Complete closing duties.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Any other reasonable duties as assigned by the supervisor or manager
  • We recognize we are in the hospitality industry and that may require us to provide lateral service.  We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

ADDITIONAL RESPONSIBILITIES

  •  
  • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
  • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
  • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
  • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

To be aware of and ensure constant compliance with all necessary operational policies including:

    •  
  • Health and Safety
  • Food Hygiene
  • Maintenance
  • Emergency Procedures
  • Liquor Licensing

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  •  
  • Attend mandatory meetings including divisional meetings, staff meetings, etc.
  • Participate in community events and ensure corporate social responsibility goals of the company are met.
  • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
  • Keep work area clean and organized.
  • Ensure confidential documents are kept in a secured area.
  • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
  • Complete other duties as assigned by the Department Head.
  • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
  • Ensure compliance with the company’s policies and procedures.

OTHER DUTIES

  • Assimilate into the company’s culture through understanding, supporting and participating in all the company’s elements. Demonstrate working knowledge of the service standards.
  • Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability preferred.

Qualifications

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • High school diploma or equivalent and/or experience in a hotel or a related field preferred.
  • ServSafe/TIPS Certificate
  • Previous 1-3 years bartending experience required in a hotel or lounge setting.
  • Flexible and long hours sometimes required.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About PT Bartender, AccorHotel

Join our vibrant team at SLS South Beach in Miami as a PT Bartender and be part of the electric atmosphere that makes our hotel a unique destination! In this role, you’ll be the life of the party, responsible for setting up our stylish bar area and crafting delicious drinks that our guests will love. Your duties will include mixing a variety of cocktails, stocking supplies, and maintaining a clean and inviting bar space. Your excellent communication skills will be key as you interact with guests and ensure their experience at SLS is nothing short of memorable. You'll be responsible for processing payments and keeping an eye on inventory, making sure we never run out of our best spirits. It’s important to uphold SLS’s high standards of cleanliness and service, which means being attentive to both guests and fellow team members. In this fast-paced environment, you'll need to think on your feet and remain calm during busy periods, all while showcasing your bartending skills and creativity. If you’re passionate about the hospitality industry and enjoy creating an engaging atmosphere for guests, then this is the perfect opportunity for you! We’re excited to see how you can help elevate our guest experience at SLS South Beach.

Frequently Asked Questions (FAQs) for PT Bartender Role at AccorHotel
What are the key responsibilities of a PT Bartender at SLS South Beach?

As a PT Bartender at SLS South Beach, your main responsibilities include setting up the bar area, mixing drinks according to specific recipes, serving wine and champagne, maintaining cleanliness, and ensuring a delightful experience for guests. You'll also manage inventory control, process payments, and comply with health and safety standards, all while maintaining a friendly atmosphere.

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What qualifications do you need to become a PT Bartender at SLS South Beach?

To become a PT Bartender at SLS South Beach, it’s beneficial to have a high school diploma or equivalent, along with 1-3 years of bartending experience in a hotel or lounge setting. A ServSafe/TIPS certificate is also preferred. Moreover, strong communication skills and the ability to multitask will help you thrive in this dynamic environment.

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How does SLS South Beach train its PT Bartenders?

At SLS South Beach, training for PT Bartenders involves comprehensive orientation sessions. You will learn about our service standards, health and safety guidelines, and the use of necessary equipment. Continuous training ensures that you remain at the top of your game, equipped with skills to deliver exceptional service to our diverse guests.

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What is the work atmosphere like for a PT Bartender at SLS South Beach?

The work atmosphere for a PT Bartender at SLS South Beach is lively and fast-paced! You’ll be surrounded by a creative and enthusiastic team, all committed to providing excellent service. Our culture encourages teamwork and supports personal growth while ensuring that each bar shift is filled with interaction, learning, and fun.

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What is the scheduling and flexibility like for a PT Bartender at SLS South Beach?

As a PT Bartender at SLS South Beach, you will encounter varied schedules that reflect the dynamic nature of the hospitality industry. Flexibility is key, as you may be required to work weekends and holidays, ensuring you contribute to optimal guest experiences during peak times.

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Common Interview Questions for PT Bartender
Can you describe your experience with bartending in hospitality?

Highlight your previous bartending positions and describe the skills you developed, such as cocktail mixing, customer service, and managing inventory. Emphasize any experience in high-volume settings like SLS South Beach.

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How do you manage high-pressure situations during busy shifts?

Explain your strategies for staying calm and organized under pressure, such as prioritizing tasks, effective communication, and maintaining a focus on guest satisfaction. Share a specific example of a busy situation you handled successfully.

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What is your approach to providing excellent customer service as a bartender?

Discuss your philosophy on customer service, focusing on attentiveness, friendliness, and proactive communication. Provide an example of how you've gone above and beyond to ensure guests enjoyed their experience.

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What steps do you take to ensure cleanliness and safety at the bar?

Outline your understanding of hygiene standards and safety protocols. Describe how you maintain cleanliness during service and how you handle potential hazards, ensuring a safe environment for guests and staff.

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How do you keep up with cocktail trends and drink recipes?

Share your methods for staying current on bartending trends, including research, attending workshops, or networking with other bartenders. Mention any specific resources you find helpful in expanding your cocktail knowledge.

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Can you give an example of how you’ve handled a difficult guest?

Provide a specific scenario that illustrates your conflict resolution skills. It’s important to demonstrate your ability to remain calm, empathize with the guest, and find a solution that ensures their satisfaction.

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What role does teamwork play in your bartending experience?

Emphasize the importance of teamwork in providing seamless service. Share an experience where you collaborated with colleagues to achieve a shared goal or improve the guest experience.

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How do you handle the financial aspects of a bartending job?

Discuss your experience with handling cash and processing payments, along with any systems you’ve used to track inventory and report discrepancies. Emphasize your attention to detail when managing finances.

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What do you enjoy most about bartending?

Share your passion for bartending and what motivates you in the role, whether it's the creativity, the social aspect, or the satisfaction of creating memorable experiences for guests.

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Why do you want to work as a PT Bartender at SLS South Beach?

Express your enthusiasm for being part of the SLS South Beach team, mentioning the hotel's unique ambiance, its reputation for excellence, and how your values align with the company culture.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Part-time, on-site
DATE POSTED
December 26, 2024

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