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Job details

Steward

Company Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Job Description

What is in it for you:
Reporting to the Executive Steward, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
  • Operate an industrial dishwasher
  • Ensure the kitchen Colleagues have the dishes/silverware required and guests have clean dishes
  • Sort, stack dishes, and load/unload dishwasher
  • Sort, stack and store all cleaned items in an organized and safe manner
  • Ensure all breakages and chipped items are removed from circulation and inventoried
  • Ensure floors are dry and clean at all times
  • Follow department policies, procedures and service standards
  • Maintain a clean and safe work environment
  • Other duties as assigned

Your experience and skills include:

  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps
  • Exposure to hot surfaces.

Your team and working environment:

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.  The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. 

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Visa Requirements:
Must have proof of eligibility to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

What You Should Know About Steward, AccorHotel

If you're looking for a dynamic opportunity to join the team at Fairmont San Francisco as a Steward, this might just be the perfect fit for you! Fairmont has been a prestigious part of the city since 1907, serving as a gathering place for world leaders and stars alike. In this role, you'll be reporting to the Executive Steward, making sure that our kitchen runs smoothly and efficiently. Your daily tasks will include operating an industrial dishwasher, ensuring all dishes and silverware are sparkling clean for our guests, and keeping the kitchen organized and safe. You'll also have the chance to work closely with a fantastic team, all while providing exceptional service to our guests. Physical stamina is key in this role, as you’ll be on your feet for most of your shifts and may need to lift items weighing up to 30 lbs. If you're someone who thrives in a fast-paced environment and enjoys being part of a collaborative team, we would love to hear from you! Join us at Fairmont, located atop Nob Hill, and be part of a legacy that continues to shine.

Frequently Asked Questions (FAQs) for Steward Role at AccorHotel
What are the main responsibilities of the Steward at Fairmont San Francisco?

As a Steward at Fairmont San Francisco, your primary responsibilities will include operating an industrial dishwasher, ensuring that all dishes and silverware are clean and ready for use, and helping to maintain a clean and organized kitchen environment. You'll support fellow colleagues by sorting and storing cleaned items while also addressing any breakages or chipped items.

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What skills do I need to apply for the Steward position at Fairmont San Francisco?

To be a successful Steward at Fairmont San Francisco, you should be highly responsible and reliable. The ability to work well under pressure and remain calm in a fast-paced setting is crucial. Additionally, you should enjoy collaborating with fellow team members while focusing on guest satisfaction.

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What type of work environment can I expect as a Steward at Fairmont San Francisco?

At Fairmont San Francisco, you can expect a vibrant and engaging work environment. The hotel is known for its high standards of service and teamwork, so you’ll find yourself working closely with dedicated colleagues. Your role will ensure that both the team and guests have the materials they need to enjoy a delightful experience.

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Are there physical demands associated with the Steward role at Fairmont San Francisco?

Yes, the Steward position at Fairmont San Francisco involves several physical demands. You will be standing and walking for most of the shift, frequently lifting and carrying items up to 30 lbs. There may be occasions requiring kneeling, pushing, or climbing stairs, so it's important to be physically fit and ready for an active day.

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Is prior experience in a hotel kitchen necessary for the Steward position at Fairmont San Francisco?

While previous experience in a hotel kitchen can be beneficial, it is not strictly required for the Steward position at Fairmont San Francisco. What’s more important is a willingness to learn, attention to detail, and the ability to work effectively as part of a team.

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Common Interview Questions for Steward
How do you handle working under pressure as a Steward?

When asked about handling pressure, share specific strategies you've used, such as staying organized, prioritizing tasks, and communicating effectively with your team to ensure that all duties are completed efficiently.

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What steps do you take to ensure cleanliness in the kitchen?

Highlight your understanding of sanitation standards and the importance of maintaining a clean workspace. You can mention specific practices like regular cleaning schedules, ensuring utensils are stored properly, and minimizing clutter.

Join Rise to see the full answer
Can you describe a time when you had to resolve a conflict with a colleague?

Choose an example that demonstrates your communication and teamwork skills. Describe the situation, the actions you took to address the conflict, and the positive outcome that resulted from your efforts.

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Why do you want to work as a Steward at Fairmont San Francisco?

Express your admiration for Fairmont as a prestigious establishment and your excitement about being part of a team that values high-quality service. Mention how your skills and values align with the company culture.

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How do you prioritize tasks during a busy shift?

Discuss your ability to assess tasks based on urgency and importance. Highlight your method of task management, such as keeping a mental list of priorities and adapting quickly as situations change.

Join Rise to see the full answer
What would you do if you saw a colleague not following safety procedures?

Explain the importance of safety in the kitchen environment and share that you would address the situation promptly, either by reminding the colleague of the procedures directly or by reporting it to a supervisor, ensuring a safe workplace for everyone.

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How do you feel about repetitive tasks involved in the Steward role?

Express your understanding of the nature of the job and how you stay motivated by focusing on the larger goal of providing excellent service to guests. You can mention how you appreciate the importance of each role in the overall guest experience.

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What does teamwork mean to you in a kitchen environment?

Discuss the importance of open communication, supporting one another, and working together towards common goals. Share any relevant experiences where teamwork was critical to success.

Join Rise to see the full answer
How would you ensure that you meet the expectations of guests regarding kitchen cleanliness?

Share your understanding of guest expectations and emphasize your commitment to high standards. Mention practices like regular checking of cleanliness levels and being proactive about maintaining a tidy environment.

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What makes you the ideal candidate for the Steward position at Fairmont San Francisco?

Summarize your relevant experiences, skills, and passion for hospitality. Highlight your reliability, ability to thrive under pressure, and willingness to contribute positively to the team as key reasons why you’d be a great fit.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Full-time, on-site
DATE POSTED
December 18, 2024

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