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Ace Hardware is hiring: Cashier (Part-Time, Full-Time) in Heltonville image - Rise Careers
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Ace Hardware is hiring: Cashier (Part-Time, Full-Time) in Heltonville

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.• Make your well-being a priority with multiple top-tier health insurance options.• Explore educational opportunities with Lowe's tuition assistance program.• Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.• Gain extra savings with a 10% Associate Discount.• Learn new trade skills with our Track to the Trades program.For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.Your Day at Lowe'sAs a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.Key Responsibilities• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.• Assist customers with locating and handling merchandise• Down stock merchandise by looking for empty areas on shelves and replenishing supplies• Process orders and deliveries accurately so customers receive merchandise as expected and on time• Cross-functionally train in other areas of the store to help deliver the best customer service• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)• Guide customers through shopping or checkout• Complete other duties as assignedMinimum Qualifications• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information• 6 Months Experience using common retail technology, such as smart phones and tablets• Reading, writing, and performing basic arithmetic (addition and subtraction)• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodationPreferred Qualifications• 6 months of Retail and/or customer service experience• Bi-lingual skills• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.Travel RequirementsThis role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.Working ConditionsEnvironmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.comLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
What You Should Know About Ace Hardware is hiring: Cashier (Part-Time, Full-Time) in Heltonville, Ace Hardware

Lowe's is excited to announce the opening for the Cashier position in Heltonville! Here at Lowe's, we're not just about home improvement; we're about helping our customers find exactly what they need to turn their house into a home. As a Cashier, you'll play a vital role in delivering exceptional customer service while handling transactions with precision and care. Whether you're seeking a part-time opportunity or a full-time path to growth, Lowe's has got your back! From friendly greetings to processing payments and helping customers with their purchases, your day will be dynamic and fulfilling. But that's not all; we’re serious about supporting our employees. With a range of benefits like health insurance, tuition assistance, and a 10% Associate Discount, there’s no shortage of reasons to join our team. So if you're passionate about customer service and enjoy being part of a collaborative team, apply today to kickstart your journey with Lowe's in Heltonville!

Frequently Asked Questions (FAQs) for Ace Hardware is hiring: Cashier (Part-Time, Full-Time) in Heltonville Role at Ace Hardware
What are the primary responsibilities of a Cashier at Lowe's in Heltonville?

As a Cashier at Lowe's in Heltonville, your primary responsibilities include greeting customers with a warm smile, processing payments, and handling inquiries about products or services. You'll also assist customers in finding what they need and help resolve any issues they may encounter during the checkout process. Your role ensures that customers leave store satisfied with their experience.

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What qualifications do I need to apply for the Cashier position at Lowe's in Heltonville?

To qualify for the Cashier position at Lowe's in Heltonville, you should have at least 6 months of experience using a computer and common retail technology. A knack for basic math is essential, as you will be handling transactions. Preferred qualifications include having prior retail or customer service experience, which will help you excel in this role.

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What is the work environment like for a Cashier at Lowe's in Heltonville?

The work environment for a Cashier at Lowe's in Heltonville is bustling and customer-focused! You will be interacting with a diverse group of customers, ensuring their shopping experience is pleasant and efficient. Expect to be on your feet during your shift, with opportunities to engage with different departments and gain comprehensive product knowledge.

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Are there any growth opportunities for Cashiers at Lowe's in Heltonville?

Absolutely! Lowe's is dedicated to employee growth, and as a Cashier, you can take advantage of cross-functional training that opens doors to various departments within the store. Many Cashiers leverage this experience to move into more advanced roles in management or specialized departments.

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Does Lowe's in Heltonville offer flexible scheduling for Cashiers?

Yes! Lowe's understands the importance of work-life balance, so they offer flexible scheduling options for Cashiers, whether you need part-time work or a full-time role. This makes it easier for you to manage your personal commitments while thriving in a rewarding job.

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Common Interview Questions for Ace Hardware is hiring: Cashier (Part-Time, Full-Time) in Heltonville
How do you handle difficult customers as a Cashier at Lowe's?

When dealing with difficult customers, it’s essential to remain calm and listen actively to their concerns. Acknowledge their feelings and express your willingness to resolve the issue. Demonstrating empathy and providing actionable solutions will show customers you value their experience.

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Can you describe a time when you provided exceptional customer service?

To answer this question, reflect on a specific instance where you went above and beyond for a customer. Explain the situation, the actions you took, and the positive outcome. Show how your dedication to customer service aligns with Lowe's values.

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What do you think is the most important trait for a Cashier at Lowe's?

The most important trait for a Cashier at Lowe's is excellent communication skills. You need to effectively convey information to customers, ensure transactions run smoothly, and maintain a friendly demeanor at all times.

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How do you multitask during busy periods while working as a Cashier at Lowe's?

During busy periods, prioritize tasks by staying organized. Focus on ringing up customers efficiently while paying attention to any inquiries or issues. Staying calm under pressure and having a good understanding of the workflow will help you manage multitasking effectively.

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How familiar are you with the products sold at Lowe's?

Familiarity with products is crucial for providing quality customer service. Highlight your willingness to learn and mention any relevant experience with home improvement products. If you don't have specific knowledge, emphasize your ability to quickly research and retain information.

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What steps would you take to ensure accuracy when processing a customer's transaction?

To ensure accuracy while processing transactions, double-check each item scanned and confirm the price displayed is correct before completing the sale. Additionally, always verify cash and card payments against the receipts to avoid errors.

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Describe how you would handle a discrepancy in the register at the end of your shift.

When handling a discrepancy in the register, first remain calm and recount the cash to ensure an accurate assessment. Document any discrepancies and report them to your supervisor. Transparency and accountability are key in such situations.

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How would you deal with a customer who has a complaint about a product?

Listen to the customer's complaint without interruption, showing genuine concern. Validate their feelings, offer to assist with a return or exchange if applicable, and ensure they leave with a positive impression of Lowe's.

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What motivates you to work in a retail environment like Lowe's?

Discuss your passion for helping others and creating positive customer experiences. Express how working in a retail environment like Lowe's energizes you, especially when you see customers satisfied with their purchases.

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How do you stay updated on Lowe's promotions and products?

Staying informed about promotions and products is vital for customer interaction. You'll want to regularly check Lowe's communication materials, such as emails and newsletters, and actively participate in any training sessions. Keeping yourself knowledgeable will enhance customer service.

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To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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December 1, 2024

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