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Hardware Sales Associate - job 1 of 3

Get paid daily! Weve partnered with DailyPay to offer employees more control over their earnings!!!SUMMARYThe ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care.ESSENTIAL DUTIES AND RESPONSIBILITIES• Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly• Processes and stocks deliveries and back stock• Builds and fills displays• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.• Ensures proper handling of all forms of tender and coupons.• Processes and is accountable for other services handled at the register.• Answers incoming phone calls using proper phone etiquette• Performs fixed activities as assigned.• Assists with store maintenance and cleaning• Follows all store and department policies and procedures.• Other duties may be assigned.KEY ATTRIBUTES• Friendly• Excellent people skills• Good organizational skills• Quick reaction/response timeSUPERVISORY RESPONSIBILITIES• This job has no supervisory responsibilities.EDUCATION and/or EXPERIENCE• Some hardware knowledgeLANGUAGE SKILLS• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.• Write routine reports and correspondence• Present information and respond to questions from customers or associatesMATHEMATICAL SKILLS• Basic math concepts (addition, subtraction, division, multiplication)CERTIFICATES, LICENSES, REGISTRATIONS• This position has no required certifications, licenses, or registrationsRECOMMENDED EQUIPMENT• Slip resistant shoes with closed toe and heel• Safety Cutter• Knives• Apron• Uniform per store policyPHYSICAL DEMANDSRegularly (Over 2/3 of the time)• Stand• Walk• Use hands to finger, handle, or feel• Reach with hands and arms• Communicate with associates and customers• Lift and/or move up to 25 poundsFrequently (Between 1/3 to 2/3 of the time)• Climb• Balance• Stoop• Kneel• Crouch• Lift and/or move up to 50 poundsOccasionally (Less than 1/3 of the time)• Sit• Overhead lifting• Crawl• Smell• Lift and/or move up to 100 poundsVision• Close• Distance• Ability to adjust focus• Ability to distinguish colorsWORK ENVIRONMENT• Occasionally• Outside weather conditions• Work in high places• Fumes or airborne particles• Toxic or caustic chemicals• Risk of electrical shockNoise Level• Moderate in most areas• High in areas with lumber processing equipment• *Niemann Foods Management retains the discretion to add to or change the position requirements at any time.• *Position requirements may vary by store locationBrand: ACE HardwareAddress: 1555 Hwy 54 Suite 10 Vandalia, MO - 63382Property Description: 670 Ace HardwareProperty Number: 670

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$21

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What You Should Know About Hardware Sales Associate, Ace Hardware

Join the energetic team at ACE Hardware as a Hardware Sales Associate in Vandalia, MO, where we're all about providing a welcoming customer experience while getting paid daily! As a Hardware Sales Associate, you'll play a crucial role in driving store sales by ensuring that every customer feels acknowledged and has their project needs met. Your day will revolve around processing and stocking products, building and filling displays, and handling transactions smoothly and efficiently. We're looking for someone friendly, organized, and quick on their feet to help maintain a pleasant shopping environment. You'll be responsible for answering incoming calls, assisting with store maintenance, and ensuring that all products are displayed to attract customers. While no prior hardware experience is mandatory, having some knowledge in this area would definitely give you an edge. With ACE Hardware's commitment to genuine customer care, you'll find a fulfilling career path where you can learn and grow, all while receiving daily earnings through our partnership with DailyPay. If you're ready to make a difference in your community and enjoy a supportive work culture, come join us at ACE Hardware!

Frequently Asked Questions (FAQs) for Hardware Sales Associate Role at Ace Hardware
What are the responsibilities of a Hardware Sales Associate at ACE Hardware?

As a Hardware Sales Associate at ACE Hardware, you'll be responsible for driving store sales by acknowledging customers, processing transactions, stocking products, and building displays. You’ll also assist with customer inquiries and store maintenance to ensure a clean and safe shopping environment.

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What qualifications do I need to apply for the Hardware Sales Associate position at ACE Hardware?

For the Hardware Sales Associate position at ACE Hardware, we recommend having some hardware knowledge and good organizational skills. While previous experience is beneficial, it's your friendly attitude and ability to work well with customers that truly makes you stand out.

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How does daily pay work for the Hardware Sales Associate at ACE Hardware?

ACE Hardware offers a unique benefit through DailyPay, allowing Hardware Sales Associates to have more control over their earnings. This means you can access your earned wages daily instead of waiting for the traditional payday, giving you financial flexibility.

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What kind of work environment can I expect as a Hardware Sales Associate at ACE Hardware?

As a Hardware Sales Associate at ACE Hardware, you'll work in a vibrant environment that can range from moderately noisy to a bit louder in lumber processing areas. You’ll occasionally work outside and be on your feet most of the time, engaging with customers and assisting with their needs.

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What should I wear for my job as a Hardware Sales Associate at ACE Hardware?

As a Hardware Sales Associate at ACE Hardware, you’re expected to wear slip-resistant shoes with closed toes and heels. An apron and your uniform will be provided as per store policy, ensuring you are comfortable and safe while on the job.

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Common Interview Questions for Hardware Sales Associate
How would you handle a difficult customer as a Hardware Sales Associate?

Handling a difficult customer requires patience and empathy. Start by listening attentively to their concerns, acknowledging their feelings, and then suggest a solution. Your goal is to resolve the issue while maintaining a positive shopping experience.

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Can you describe your experience with customer service?

In your response, highlight any relevant experience where you provided excellent customer service. Discuss specific situations where you successfully handled inquiries or resolved issues, emphasizing your ability to create a positive experience.

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What skills do you think are important for a Hardware Sales Associate?

Key skills for a Hardware Sales Associate include strong communication skills, product knowledge, organizational abilities, and a friendly demeanor. It's important to interact well with customers and respond quickly to their needs.

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How do you prioritize tasks in a busy retail environment?

To prioritize tasks effectively, assess urgency and importance. Focus first on customer interactions and immediate sales needs, then tackle stocking and display responsibilities as time allows. Clear organization helps improve efficiency.

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What motivates you to work in retail, specifically at ACE Hardware?

Express your passion for helping others and your interest in home improvement projects. Mention how ACE Hardware stands out with its commitment to customer service, creating a rewarding environment that motivates you to excel.

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Describe a time when you went above and beyond for a customer.

Share a specific example where you provided exceptional service. Describe the customer's needs, what actions you took to exceed their expectations, and the outcome, showing your dedication to providing a great shopping experience.

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How do you stay organized while managing multiple tasks?

Discuss methods such as creating to-do lists, setting reminders, and prioritizing tasks based on urgency. Emphasize your ability to adapt quickly and efficiently manage your time during busy shifts.

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What would you do if you didn't know the answer to a customer's question?

If faced with an uncertain answer, remain calm and reassure the customer. Politely let them know you will find the information they need, whether by consulting a colleague or looking up the answer, demonstrating your commitment to providing excellent service.

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How do you handle feedback and criticism?

Show that you appreciate feedback as a learning opportunity. Discuss your ability to receive constructive criticism positively and how you apply it to improve your performance and contribute to a better team environment.

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Why do you want to work as a Hardware Sales Associate at ACE Hardware?

Share your enthusiasm for the role and how ACE Hardware aligns with your interests in home improvement and customer service. Highlight the company's reputation and your desire to contribute to its success.

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DATE POSTED
December 15, 2024

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