Account Executive

As an Account Executive at Keycafe, your primary responsibilities include conducting product demos, negotiating agreements, and serving as the primary contact for key accounts. Additionally, you'll collaborate with other teams to ensure smooth transitions and follow-ups, while actively understanding and responding to customer needs.

To thrive as an Account Executive at Keycafe, candidates typically need at least 4 years of B2B SaaS sales experience and proven success in closing deals. Experience selling to mid-size and large executives and familiarity with the key management sector will also be highly beneficial.

Keycafe offers a competitive compensation package for Account Executives, including an annual base salary of CAD 50,000-60,000. You’ll also participate in a commission-based program that can account for 30-50% of your total earnings, with potential On Target Earnings of around CAD 92,000 annually, contingent on your performance.

Keycafe prides itself on fostering a great team culture and providing comprehensive training and development opportunities for its Account Executives. The ability to work from home adds flexibility to the role, allowing for a better work-life balance while being part of a collaborative team dedicated to helping clients.

Successful Account Executives at Keycafe exhibit strong communication skills for engaging with clients via phone, email, and video calls. They also possess analytical skills for market analysis, a customer-centric approach, and the ability to proactively follow up with clients while collaborating well with internal teams.

Start by researching the potential client's industry, pain points, and current solutions. This will help tailor your outreach. Share how Keycafe's Smartbox can specifically address their needs and be prepared to answer questions that may arise during your discussions.

Be specific about the challenges you faced, the strategies you employed, and the final outcome. Highlight your negotiation skills, your ability to address client concerns, and how you maintained a positive customer relationship throughout the process.

Discuss your preferred tools and methods for tracking your sales pipeline and customer engagements. Mention the importance of regular follow-ups and how you prioritize tasks to ensure no account is overlooked.

Share your approach to listening to client concerns and empathizing with their perspective. Discuss how you provide informative responses that address their objections while reinforcing the value of Keycafe's Smartbox solutions.

Share personal motivations such as a passion for helping clients, achieving targets, or thriving in a competitive environment. Tailor your answer to include specific goals you aim to reach at Keycafe.

Explain how you work closely with sales development and customer success teams to bridge communication between departments. Provide examples of proactive collaboration leading to improved client outcomes.

Show your understanding of Keycafe's mission and how the Smartbox offers unique solutions for key management. Mention any specific experiences with similar systems or industries that relate to your potential role.

Discuss your method of setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) and tracking progress. Provide an example of how you exceeded a specific target and the impact it had on your team's performance.

Share your commitment to professional development through attending workshops, reading industry-related content, and seeking feedback. Highlight specific skills or strategies you've recently adopted that enhance your sales capabilities.

Discuss prevalent issues such as market saturation, the need for personalization in outreach, or evolving client concerns. Share your perspective on how you adapt your strategies to overcome these challenges for success at Keycafe.